How to send a Workitem to User Group through WorkFlow

Hi,
I am developing a WorkFlow, in this i have an issue that i have to send a WorkItem to User Group on Certain condition. On Agent Assignment I want to assign User Group not a single or multiple Users.
Could anyone resolve this issue. How can i resolve in WorkFlow.
Harkesh Dang

hi Harkesh,
During agent assignment use Organizational unit -> All users in that organizational unit will receive workitem.
Use Role -> All users having that role will receive workitem.
Use Job/Position -> All users assigned to job/position ca receive workitem.
Or else use expression -> Pass the user name through some selection criteria using a background method. Loop it. Create a task and workflow container and make sure that in properties tab multiline is checked.
Hope it works.
Regards,
Raj

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