How to send Message Directly to Outlook through Workflow

Hello Experts,
Whenever any user creates a support ticket, a message should be sent to the support team(multiple users) directly to outlook.
My workflow is sending message to all the recepients SBWP though I am passing their outlook addresses.Now from SBWP I have to execute each workitem to send it to my outlook and so would each recepient would have to do which I think would be tedious for users.I also know that we can maintain the automatic forwarding settings in our SBWP /SO36 ,but then every user would have to maintain these settings in their SBWP which is I think not a right approach.Is there any way to achieve this dynamically.Can my message directly sit in the respective outlook inbox without going to SAP inbox?
Looking forward to your valuable inputs.
regds,
VLP

Hi,
My mails are going and sitting in SBWP where I have to manually execute or
maintain the automatic forwarding settings
If understood right, you are receiving as a text mail in the SAP Inbox. Then you forwarding the same to external Email right.
If yes, you can directly send it to External email. By assigning the receivers-rec_type   = 'U'. See this [Program|https://wiki.sdn.sap.com/wiki/x/nYKdAw  ].
Once the email sent, go to T.code SOST, once that email entry found there. Select it and execute, then check the external email. To send the email automatically, in the T.code SCOT configuration has to done. Check with Basis Team
Regards,
Surjith

Similar Messages

  • How to send E-Mail Notification executing through workflow?

    hi All
    I want to send E-Mail Notification executing through workflow in MDM Data Manager?
    I have tried it, But still i am unable to send E-Mail Notification?
    i will explain, how i have tried?
    1) I have created the simple workflow with the following components
        they are in sequence
          start--> process-> notify--->stop
    2)  owner of the workflow is Admin and launcher of the workflow is Admin and i have given email id to the Default Admin user in the console.
    3) i have created another user (i.e. User2) with default roles as like as Admin and i have assigned User2 to the process component in workflow and I have created e-mail address for the User2 in the console.
    4) i have created another user(i.e.User1) with default roles as like as Admin. and give e-mail address,under the notify component User1 is selected in To Field.
    5) stop component as usual
    coming to configuration part about the SMPT server in MDS.ini file
    1) in mds.ini file for the MailServer=, I have given SMTP Server name once and restarted the server and executed the workflow, but not worked
    2)in mds.ini file for the MailServer=, i have given SMTP Server IP Address and checked the port,and we have configured the host file also and restarted the server and executed the worflow , but not worked
    In all the ways i have executed and tried to send E-Mail Notifications through workflow, But I didn't
    can any one help where i have went wrong, so i can rectify  it
    what actually we have to give in mds.ini file? is any other cofiguration required for it?
    if any one have any solution for it , can you please explain me in step by step
    Thanks in Advance
    bharat.chinthapatla

    Hi Bharat,
    your steps seems to be correct. Just try to ping your mail server, to verify if your mail server is running up, besides note that mdm go throw port 25 for sending emails, so please check if you are able to send emails using port 25 in your network.
    Regards,
    Vito

  • How to Send mail woth pdf attachment through workflow

    Hi SDNer's,
           I have a problem with pdf attachment through workflow. Please anybody help me to get solve my issue.

    Hi Suresh,
    I just tried this thing in my systtem and it is working... BADI is trigerred everytime there is a change in the PO... even when you release there is a change in the PO so this BADI will be triggerred....
    I suggest you should implement BADI in your dev system and place a break point in the POST method...
    After that create a PO and release it using ME29N... thereafter when you save the PO... this method will trigger and you will have access to PO details...
    PS: Remember this BADI wont work for transaction ME29...
    Regards
    Gautam

  • How to send messages to the specified user through sap

    how to send messages to the specified user through sap

    Hi Santosh,
    try:
        CALL FUNCTION 'TH_POPUP'
             EXPORTING
                  CLIENT         = SY-MANDT
                  USER           = BNAME "User you want
                  MESSAGE        = MSG "text you want
             EXCEPTIONS
                  USER_NOT_FOUND = 1.
    Regards, Dieter

  • In solman 4.0 how to send message to SAP through service desk

    Dear all,
            I have configured service desk functionality, My requirement is from service desk how to send message to SAP.
    Regards,
    Pavan.

    Hi,
    Following the steps:
    ƒBasic configuration - RFC Connections to SAP
    Check if the RFC Connectino SAPOSS is working properly
    Check if load distribution group is set to EWA
    The RFC Connections:
    - SAP-OSS (Send Message to SAP)
    - SAP-OSS-LIST-O01 (Update Message from SAP)
    will be created automatically by the system with a user which has been assigned
    previously.
    IMG Path: SAP Web Application Server | SAP Web Application Server | SAP Solution Manager| Basic Settings | SAP Solution Manager System | Connection to SAP | Assign user for forwarding Service Desk Message
    With transaction SM59 you can adjust the RFC connections.
    - For further information on SAP R/3 Front-end connections, see SAP Notes: 33135, 766505, 24177
    - To forward Service Desk notifications and Issues to SAP, you need to assign a user to the SAPNet R/3
    Front-end connection to SAP.
    Activities:
    - 1. From the SAP Solution Manager (transaction SOLUTION_MANAGER), choose (Edit-> Global Settings.
    - 2. Choose Display<->Change.
    - 3. For SAP Service Marketplace, specify http://service.sap.com as the URL.
    - 4. In the Connection to SAP tab, specify SAPOSS as the RFC destination. Note that the entry is casesensitive.
    - 5. For User forwading messages, enter a valid user and a password. This user will require all the authorizations for SAPNet R/3 Front-end for your customer number.
    - 6. Save your changes.
    The system automatically generates the following RFC destinations and assigns the S-User and password you specified: SAP-OSS, SAP-OSS-LIST-O01
    Good Lucky!

  • How to Send an Email to Outlook using process type in RSPC?

    Hi,
    How to Send an Email to Outlook using process type in RSPC?
    We created lot of process variants, actually we want to send an mail to users if the DP Background job was succesfully finished.
    Actually i tried with create message its not happening...
    Plz let me know .. its urgent ...
    Regards,
    Satish

    Hello Satish,
    If you want to send a friendly message to your users, then you can do this by building an ABAP program that calls function module SO_NEW_DOCUMENT_SEND_API1 . You can then insert this ABAP program in your process chain (using the ABAP program process type) or as a second step in your background job. With this technique, you can send an email to SAP users, or to external users (e..g Outlook email addresses)
    Here's  a sample ABAP code:
      data: ls_docdata type SODOCCHGI1,
            lt_objcont type table of solisti1,
            lt_receivers type table of somlreci1,
            ls_objcont type solisti1,
            ls_receivers type somlreci1,
            ls_user type syuname.
    * Fill these variables with subject and msg lines that you need.
    data: MAIL_SUBJECT     TYPE STRING,
    MSG_LINE1     TYPE STRING,
    MSG_LINE2     TYPE STRING,
    MSG_LINE3     TYPE STRING,
    MSG_LINE4     TYPE STRING,
    MSG_LINE5     TYPE STRING.
      ls_docdata-obj_descr = mail_subject.
      ls_objcont-line = msg_line1.
      append ls_objcont to lt_objcont.
      ls_objcont-line = msg_line2.
      append ls_objcont to lt_objcont.
      ls_objcont-line = msg_line3.
      append ls_objcont to lt_objcont.
      ls_objcont-line = msg_line4.
      append ls_objcont to lt_objcont.
      ls_objcont-line = msg_line5.
      append ls_objcont to lt_objcont.
    * t_userlist contains the list of users to whom th email will be sent.
      loop at t_userlist into ls_user.
        ls_receivers-receiver = ls_user.
    "Change the type  here if email is for outlook users, See documentation
    " of function module in SE37
        ls_receivers-rec_type = 'B'.            
        ls_receivers-express = 'X'.
        append ls_receivers to lt_receivers.
      endloop.
      CALL FUNCTION 'SO_NEW_DOCUMENT_SEND_API1'
        EXPORTING
          document_data                   = ls_docdata
        tables
         OBJECT_CONTENT                   = lt_objcont
         receivers                        = lt_receivers
       EXCEPTIONS
         TOO_MANY_RECEIVERS               = 1
         DOCUMENT_NOT_SENT                = 2
         DOCUMENT_TYPE_NOT_EXIST          = 3
         OPERATION_NO_AUTHORIZATION       = 4
         PARAMETER_ERROR                  = 5
         X_ERROR                          = 6
         ENQUEUE_ERROR                    = 7
         OTHERS                           = 8
    You can test out the function module first in SE37 (just put the name of the FM and click execute). Testing it in SE37 will help you get your parameters right.
    Hope this helps.

  • How to send SMARTFORMS output as attachment through?

    how to send SMARTFORMS output as attachment through e-mail?
    after executing SMARTFORMS how to send that output via e-mail.
    Help me.
    thanks
    surya.
    Moderator Message: Please search for available information first
    Edited by: kishan P on Nov 7, 2010 7:19 PM

    hi Vinod,
    Can you please tell me how you have zipped the file.
    I am having a text file in application server. I need to zip that file. Then the middleware moves it to Legacy system.
    I used the following code. With this I am having the data in Binary format which my midleware cannot understand.
    What I need on the whole is just to reduce the size of the file.
    form ZIP_FILE .
    DATA: lt_data TYPE TABLE OF x255,
          lt_textdata TYPE TABLE OF x255.
    DATA: ls_data LIKE LINE OF lt_data.
    DATA: lv_dsn1(100) VALUE '/ECD/120/GIS/FTP/IB/DNBPAYDEX.TXT'.
    DATA: lv_dsn3(100) VALUE '/ECD/120/GIS/FTP/IB/DNBPAYDEXZIP.zip'.
    *DATA: lv_dsn3(100) VALUE '/interfaces/SM5/test.zip'. " Contains sample1.xls and sample2.xls
    DATA: lv_file_length TYPE i.
    DATA: lv_content TYPE xstring.
    DATA: lo_zip TYPE REF TO cl_abap_zip.
    CREATE OBJECT lo_zip.
    Read the data as a string
    clear lv_content .
    OPEN DATASET lv_dsn1 FOR INPUT IN BINARY MODE.
    READ DATASET lv_dsn1 INTO lv_content .
    CLOSE DATASET lv_dsn1.
    lo_zip->add( name = 'sample.TXT' content = lv_content ).
    lv_content = lo_zip->save( ).
    *clear lv_content .
    Conver the xstring content to binary
    CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
    EXPORTING
    buffer = lv_content
    IMPORTING
    output_length = lv_file_length
    TABLES
    binary_tab = lt_data.
    OPEN DATASET lv_dsn3 FOR OUTPUT IN TEXT MODE ENCODING DEFAULT.
    LOOP AT lt_textdata INTO ls_data.
    TRANSFER ls_data TO lv_dsn3.
    ENDLOOP.
    CLOSE DATASET lv_dsn3.
    IF sy-subrc EQ '0'.
        MESSAGE s999(zfi_ap_gl) WITH text-t10.
      ENDIF.
    Can you please help.
    Thanks Aravind

  • Hi friends, How to send any data (even binary) through XI, without using

    1) How to send any data (even binary) through XI, without using the Integration Repository .?

    hi ganga,
    Yes; 
    1. we can test adapters very easily and quickly without any IR development.
    2. we can send any formatted data without having to convert it to XML and back again, e.g. file->XI->file.
    3. we can send any document from 1 sender to multiple receivers using XI to guarantee delivery.
    /people/william.li/blog/2006/09/08/how-to-send-any-data-even-binary-through-xi-without-using-the-integration-repository
    the process integration layer of the NetWeaver  define/reuse interface objects for the SAP Integration Repository. These objects include Business Scenarios, Business Processes, Message Interfaces, Message Types, Data Types, Message Mappings, and Interface Mappings. The application developer refers to these objects in defining the interactive flow between applications for the SAP Integration Directory.
    regards,
    nikhil

  • How to send messages in iChat in plain text? (no html)

    How to send messages in iChat in plain text? I don't need any formatting nor hiding links in achor tags.

    HI,
    In the View Menu once you have a Chat window open is the Messages item which allows you to change the style of the IM.
    However this still sends a HTML like packet for dispalyiing the info at the other end.
    This does not work to ICQ users.
    Chax, an iChat Add-on, works in iChat 5 and lower (although there are then different versions) and can strip out the HTML part for sending to ICQ users.
    However there is not yet a Lion/iChat 6 version.
    8:43 PM      Monday; December 12, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • How to send message to a multi-consumer queue using pl/sql

    How to send message to a multi-consumer queue using pl/sql ? Thanks.
    I tried following, but got an message: no receipient specified.
    DBMS_AQ.ENQUEUE(
    queue_name => 'aqadm.multi_queue',
    enqueue_options => queue_options,
    message_properties => message_properties,
    payload => my_message,
    msgid => message_id);
    COMMIT;
    END;
    /

    Here's two way to enqueue/publish new message into multi-consumer queue.
    (1) Use explicitly declared recipient list
    - Specify "Recipients" by setting recipient_list to messge_properties, before ENQUEUE().
    DECLARE
    recipients DBMS_AQ.aq$_recipient_list_t;
    BEGIN
    recipients(1) := sys.aq$_agent('RECIPIENTNAME',NULL,NULL);
    message_properties.recipient_list := recipients ;
    (2)Or, declare subscriber list permanently. Then you need not to specify recipient list each time you call ENQUEUE().
    begin
    dbms_aqadm.add_subscriber(
    queue_name=>'YOURQUEUE',
    subscriber=> sys.aq$_agent('RECIPIENTNAME', null, null)
    end;
    You can add 1024 local subscriber include maximum 32 remote-queue-consumer to one queue.

  • How to send business card (VCF file) through sms? it can only be send via email?

    how to send business card (VCF file) through sms? it can only be send via email?

    Go into your contacts click on the person you want to send, when the info opens scroll down to the bottom and click share contact it will as it you want to email or mms. 

  • How to  send messages via shareobject in FMS

    How to send messages via shareobject in FMS
    I need some codes.
    I want to send some string messages via shareobject, the
    string messages can be retrieve in client.
    Can you give me some codes? Thank you for your help..
    /

    Thanks for your comment.
    en....I want to do something..I will maintenance a users list
    in charroom.
    I write a function in main.asc file , client can get users
    list via call the function.
    I write some codes in application.onConnect
    when a user connect, it will add users list.
    In application.onDisconnect, when a user disconnect, it will
    remove from users list.
    My hope when a user disconnect, I send a message to
    shareobject. the shareobject is called in other clients.
    Other client can retrieve the remove user message, they will
    call the function to get new users list.
    It is my idea. Can you give me some codes for my idea?
    Thank you very much.

  • I don't know how to send message to my friends via message

    I downloaded mountain lion yesterday but I don't know how to send message to the imessage on ipad or iphone. The account of my friend's seems doesn't work and I have no access to sending message to that account.

    Welcome to Apple Communities
    Press the + button to select a contact. Then, write whatever you want in the white box and press Enter key. You can use it with contacts with iPhone, iPod touch, iPad or Mac with Mountain Lion

  • How to send message to MDB from different clients.

    Hi,
    I want to know how to send message to a Message Driven Bean residing in EJB container from
    1. Web Component
    2. Application Client
    3. Another Entity Bean
    4. Non J2EE client.
    If you provide me any tutorial link on this it would be really helpful.
    Thanks for the time.

    Hi,
    refer to http://java.sun.com/j2ee/tutorial/1_3-fcs/doc/MDB.html#74108
    Seetesh

  • How to send message to non android mobiles?

    I am not able send SMS to other mobile etc. SMS are being sent as iMessages only to apple products.  How to send messages to others?

    The iPad cannot send SMS texts - it is not a cellular phone, and SMS texting is a cellular phone feature (SMS uses the voice channel to send).
    You will have to get a 3rd party app to send SMS texts by internet - check the App store for what is avaialble.
    You can also send SMS texts as email if you know the persons phone number and their carrier, using their carrier's email-to-text gateway
    see http://en.wikipedia.org/wiki/List_of_SMS_gateways for a list of carriers and their gateway addresses.

Maybe you are looking for