HP deskjet F2480 printer : Scan and photocopy is working but fail to print for word and excel, etc.

HP deskjet F2400 series installation successful. No error detected.
Scan function and copy function perfrom as per normal. However, printing from word and excel file not functioning.
No error display when print out from word or excel.
Please advise?
Thank you
Donald

Hi,
Does it print from anywhere else?
And as a test go to www.hp.com/go/tools and download the "print diagnostic utility" and run it.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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HP deskjet F2480 printer : Scan and photocopy is working but fail to print for word and excel, etc.

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