HP LaserJet 4300 prints gibberish for one user, but prints OK for all others on a Windows 7 32-bit

HP LaserJet 4300 printer installed via LPT1 using Universal Print Driver v5.2.6.9321 on an HP 8100 desktop running Windows 7 Enterprise SP1 32-bit.
For one particular user, this printer prints gibberish no matter what type of document she attempts to print.
Not sure when the problem began, the user uses a network printer to work around this issue. She can print to any of the other HP printers on our network OK, including another 4300 down the hall.
Anyone else can log on and print the same documents OK on this desktop using this printer.
Have tried rebooting the HP 8100 and power cycled off/on the 4300. Also uninstalled and re-installed the 4300.
I have updated the firmware on this 4300.
Changing the print processor in the printer properties did not help either.
Virus and malware scans have not detected any issues.
Any advice for this issue would be greatly appreciated.
This question was solved.
View Solution.

Hi MDOTd5-247,
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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