Hp photosmart 5514 duplex grayed out
Why is the duplex option of my photosmart 5514 always grayed out?
I just added a photosmart 5514 which officially has a duplex (of course, manual) option. But when selecting the print, choosing layout, the duplex option is always grayed out. No matter which application (word, safari, iphoto...)
In the system settings, under options, it shows driver version 1.0. But I just updated the driver from the hp support page and it still shows 1.0.
The driver update was a pain. It forced me to create a new printer, although I just wanted to update the driver. An I installed all available sw packages, to include all features.
I've also checked the firmware on the printer itself. Checked for updates but is up to date.
Any help?
Hi frasses,
The Duplex option expected to be grayed as this option only applicable for Automatic Duplex printing. Your device only support Manual duplex as I can understand by reading your notes, please clarify otherwise.
Performing Manual Duplexing on Mac OS can be done by using the Pages to Print option as you may find listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01663233&cc=us&dlc=en&lc=en #N162
Regards,
Shlomi
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I've already installed the latest driver update from apple
http://support.apple.com/kb/DL907
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This question was solved.
View Solution.Hi,
The HP Photosmart 5514 (B111c) does not support automatic duplex printing but only the B111h model does.
You may perform manual duplexing using the Pages to Print option as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01663233&tmp_task=useCategory&cc=us&dlc=en&lang...
Regards,
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
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View Solution.Hi greysilver02,
Welcome to the HP Support Forums. I see that the eFax “Create a New Account” button is grayed out for your Photosmart 6520 printer.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
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Process: Adobe InDesign CC [3814]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.2.0.69 (9200)
Code Type: X86-64 (Native)
Parent Process: launchd [172]
Responsible: Adobe InDesign CC [3814]
User ID: ***
Date/Time: 2014-01-27 11:58:37.300 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: ********************
Sleep/Wake UUID: *********************
Crashed Thread: 8
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x6180002737c0: Heap corruption detected, free list canary is damaged
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8af44622 __open_nocancel + 10
1 libsystem_c.dylib 0x00007fff8fa09c9b __opendir2$INODE64 + 59
2 com.apple.CoreFoundation 0x00007fff8d160d4a _CFIterateDirectory + 74
3 com.apple.CoreFoundation 0x00007fff8d1636b3 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 627
4 com.apple.CoreFoundation 0x00007fff8d16331d CFBundleGetInfoDictionary + 141
5 com.apple.CoreFoundation 0x00007fff8d15fb5b _CFBundleCreate + 827
6 com.apple.CoreFoundation 0x00007fff8d1a3e89 _CFBundleEnsureBundleExistsForImagePath + 89
7 com.apple.CoreFoundation 0x00007fff8d24bb93 _CFBundleEnsureAllBundlesUpToDateAlreadyLocked + 67
8 com.apple.CoreFoundation 0x00007fff8d1a3bf8 CFBundleGetBundleWithIdentifier + 248
9 com.adobe.InDesign.AWS 0x000000011667d2bc 0x116676000 + 29372
10 com.adobe.InDesign.AWS 0x000000011667a577 0x116676000 + 17783
11 com.adobe.InDesign.AWS 0x000000011667a370 0x116676000 + 17264
12 com.adobe.InDesign.AWS 0x00000001166772a7 0x116676000 + 4775
13 com.adobe.InDesign.AWS 0x0000000116683fb0 0x116676000 + 57264
14 com.adobe.InDesign.AWS 0x000000011668472e 0x116676000 + 59182
15 com.adobe.InDesign.AWSUI 0x0000000116646597 0x116636000 + 66967
16 com.adobe.InDesign.AWSUI 0x0000000116645f05 0x116636000 + 65285
17 com.adobe.InDesign.AppFramework 0x000000010d6739bb 0x10d632000 + 268731
18 ObjectModelLib.dylib 0x0000000104b2fcd3 0x104b10000 + 130259
19 ObjectModelLib.dylib 0x0000000104b4306c 0x104b10000 + 209004
20 ObjectModelLib.dylib 0x0000000104b3e3fc ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 7676
21 com.adobe.InDesign 0x0000000100001c7e main + 94
22 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8af45662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9067043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90670152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8af44716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff97874c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff92a51c37 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff92a2238d MPWaitOnQueue + 192
4 PMRuntime.dylib 0x0000000101682be1 0x101681000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff92a2290b PrivateMPEntryPoint + 58
6 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8af4534a fstat$INODE64 + 10
1 IMSLib.dylib 0x0000000119a3d2dd 0x1199c0000 + 512733
2 IMSLib.dylib 0x00000001199f3616 0x1199c0000 + 210454
3 IMSLib.dylib 0x00000001199f39ef 0x1199c0000 + 211439
4 IMSLib.dylib 0x0000000119a1f3c8 0x1199c0000 + 390088
5 IMSLib.dylib 0x00000001199f328d 0x1199c0000 + 209549
6 IMSLib.dylib 0x0000000119a2ebdf 0x1199c0000 + 453599
7 IMSLib.dylib 0x00000001199f64f0 0x1199c0000 + 222448
8 IMSLib.dylib 0x00000001199f894b 0x1199c0000 + 231755
9 IMSLib.dylib 0x0000000119a3fc0e 0x1199c0000 + 523278
10 IMSLib.dylib 0x0000000119a40a0b 0x1199c0000 + 526859
11 IMSLib.dylib 0x00000001199ea34e 0x1199c0000 + 172878
12 IMSLib.dylib 0x00000001199ded11 0x1199c0000 + 126225
13 IMSLib.dylib 0x00000001199d37ef 0x1199c0000 + 79855
14 IMSLib.dylib 0x00000001199e3851 0x1199c0000 + 145489
15 IMSLib.dylib 0x00000001199da4f1 0x1199c0000 + 107761
16 IMSLib.dylib 0x00000001199cce14 0x1199c0000 + 52756
17 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
18 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
19 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8af40a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8af3fd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d1b0315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d1af939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d1af275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff975a1907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff975a170b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 8 Crashed:
0 libsystem_kernel.dylib 0x00007fff8af44866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9787335c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8fa39bba abort + 125
3 libsystem_malloc.dylib 0x00007fff919a5bf9 nanozone_error + 486
4 libsystem_malloc.dylib 0x00007fff919a5dbb _nano_malloc_check_clear + 445
5 libsystem_malloc.dylib 0x00007fff919a46c4 nano_malloc + 35
6 libsystem_malloc.dylib 0x00007fff919a287c malloc_zone_malloc + 71
7 libsystem_malloc.dylib 0x00007fff919a3290 malloc + 42
8 libc++abi.dylib 0x00007fff90c5853e operator new(unsigned long) + 30
9 libstdc++.6.dylib 0x00007fff8f47d0be std::string::_Rep::_S_create(unsigned long, unsigned long, std::allocator<char> const&) + 102
10 libstdc++.6.dylib 0x00007fff8f47d00d std::string::_Rep::_M_clone(std::allocator<char> const&, unsigned long) + 35
11 libstdc++.6.dylib 0x00007fff8f47dae6 std::string::reserve(unsigned long) + 62
12 libstdc++.6.dylib 0x00007fff8f47de3b std::string::append(char const*, unsigned long) + 101
13 IMSLib.dylib 0x0000000119a414fb 0x1199c0000 + 529659
14 IMSLib.dylib 0x0000000119a416a2 0x1199c0000 + 530082
15 IMSLib.dylib 0x00000001199ea192 0x1199c0000 + 172434
16 IMSLib.dylib 0x00000001199ded11 0x1199c0000 + 126225
17 IMSLib.dylib 0x00000001199d37ef 0x1199c0000 + 79855
18 IMSLib.dylib 0x00000001199e3851 0x1199c0000 + 145489
19 IMSLib.dylib 0x00000001199da4f1 0x1199c0000 + 107761
20 IMSLib.dylib 0x00000001199cce14 0x1199c0000 + 52756
21 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
22 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
23 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8af449aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8d1fbd43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff97872899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9787272a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff97876fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8af44e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97873f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff97876fb9 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000119dfa000 rcx: 0x0000000119df8958 rdx: 0x0000000000000000
rdi: 0x0000000000007c13 rsi: 0x0000000000000006 rbp: 0x0000000119df8980 rsp: 0x0000000119df8958
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000104bf7000 r13: 0x00006180002737c0 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x00007fff8af44866 rfl: 0x0000000000000206 cr2: 0x00000001083c9000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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The "always allow" button is grayed out in settings regarding cookies, and I can not find where to change the setting. (Restrictions are not on.) Do you know where I go to change the setting to allow me to "always allow" cookies?
Hi lisaarnett111,
If you are having issues turning on Always Allow for cookies in Safari on your iPad, you may want to check to make sure that you don't have Private Browsing enabled, as noted in the following article:
Turn Private Browsing on or off on your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden
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