HP Photosmart C5180 not printing in color

I recently replaced my old IMac with a new one, running OS X 10.9.4. Now my HP Photosmart C5180 will no longer print in color. I have no options to change from color to black and white and I can no longer access supply levels. The latest software for the printer was uploaded the day I connected the printer to the computer. Is there a fix for this or do I have to bite the bullet and buy a new printer?

Here is the Print menu that I get - no color matching option available. I used to be able to chose from several Presets - now the only thing that shows up in that drop-down menu is "Default" or "Last Used Settings".

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HP Photosmart C5180 not printing color

My HP printer will not print in color when using various programs (iCal, Entourage, MS Word, etc.). It will however print in color when you are in system preferences and print a test page. I have it plugged into the ethernet on an Airport Express. I installed Snow Leopard last week and that is when the color stopped. I have unplugged the Airport Express, turned off the printer, turned everything on but still now luck. Any help would be greatly appreciated.

Hello Robert:
Welcome to Apple discussions.
I suggest you delete the printer, restart, and then add it back.
Barry

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Photosmart 7525 not printing in color

photosmart 7525 won't print in color .
No matter what device I'm sending from or method I use to send to printer, the print only comes out in black and white.

Hello Pneumatic,
Welcome to the HP Support Forums!
I see that you Photosmart 7525 will only print black and white images. Would it be possible to upload an image of this printing result?
Also, if you print a Printer Quality Report, will color print? Touch Setup>Tools> Printer Quality Report. Could you also upload an image of that report too?
Cheers,
JERENDS
I work on behalf of HP
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Photosmart C6280 not printing color/both sides with Mac

Hello HP Community,
I have a Macbook Pro running iOS X 10.9.2 and a AIO Photosmart C6280. I am have downloaded the printing/scanning software and drivers. Everything installed without problem. I have also scanned with no problem. However, no matter what program I am trying to print from on my Macbook, the printer will not print in color and also will not print on both sides - even when the double sided feature is checked off.
I have been to all the discussion forums of relevance and can't find anyone with my same problem. Those that have similar problems, are running different versions of iOS and the steps suggested they take are not possible with this version. Please Help!

Hello HP_USER,
Welcome to the HP Forums.
I see that you're unable to print in color from you Mac 10.9.2. I will try to help you with this.
Have you tried making a color copy from the printer? If not please do so, this is to see if the printer is having the issue stand alone.
I would also recommend looking at these documents:
Missing, Faded, or Dull Colors
Wrong Colors
As for it not duplexing, according to the User's Guide, this printer doesn't duplex as in it doesn't have a duplexer. If you are manual duplexing that would be slightly different, as it requires you to be flipping the page after the first side has come out. This document can assist you with that: Print on Both Sides of the Paper (Manual Duplexing)
I hope this helps you out, thank you for posting on the HP Forums.
I worked on behalf of HP.

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
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Photosmart 6520 not printing black.

I'm using wireless printer Photosmart 6520, not printing or copying in black. Replaced with new cartridge and still
Does not work.
This question was solved.
View Solution.

Hi @Mtimmer
I see you are having troubles with your black ink.
Please ensure you have completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support even though the printer may be out of warranty as you may require a replacement printer. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My hp photosmart c5280 wont print in color

my printer will not print in color even though i have new color cartridges.

Hi,
Have you turned Grayscale printing Off ? Please try (for Windows):
(a) Click printer icon on desktop (or Start > HP > HP [your printer],
(b) Click Set preferences
(c) Click Advanced
(d) Select Grayscale off
(e) Click Ok/Apply ..
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Have a wireless printer and will not print in color, prints black

My wireless printer will not print in color, prints in black & white

Have you contacted the manufacturers support?
Clinton

OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My HP B210e will not print in color.

My HP B210e will not print in color. It does not copy in color either. I have added all new cartridges and the levels read good. Any help with this will be much appreciated.

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

MY printer will not print in color

My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
Can you please help !
Regards,
Aido2014

Hi there @Aido2014 ,
Welcome to the Community!
I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
I would suggest trying these steps to hopefully get the color printing again: Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
If everything appears to work fine from that guide, and you still cannot print in color, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Please keep me posted with your results and I will help out some more if needed!
Have an awesome Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

TS3147 My HP printers will not print in color.

My MacBook will not print in color either with my old HP 6122 or my HPEnvy 120. Any solutions?

Hey Sarah24,
Thank you for the information. From this it sounds as though the issue is with the preference files for the printer are taking over. There are some long steps that need to be taken.
To start off, you will need to reset the printing system of the Mac. Now if you have more than one printer, you can skip this step. If you only have the one printer, I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh.
After this you will need to uninstall the software. Again if you have more than one HP printer installed, please just go with the normal uninstall. If you only have the one HP printer, to do a full uninstall of the software, please follow the steps below.
1. Open the HP folder in the Application folder
2. Open up the HP uninstaller
3. On the page that has you click the uninstall button. Hold Control, Option, and Command, then click uninstall. NOTE: if you have more than one HP printer just click uninstall, without holding down the three keys.
4. Follow through the rest of the uninstall
The next step needs to be done either way. This step is the verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. After the repair of the permissions has been completed, please restart the Mac.
Once the restart has completed, you will need to reinstall the software. I have included the link to 'HP ENVY 120 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1emTqaj. Please make sure that you either choose recommended install, or all the extra features, such as scanning.
Now once you have the software successfully installed, please click on the Apple Icon, and then on Software Update. Please install all updates that are available to you.
Please let me know the outcome of the troubleshooting.
Thank you.

HP Photosmart C5180 not printing in color

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