HP Solution Centre for PSC 1410 in XP

I have recently re-built my PC with a new solid state drive and have got to the stage where I need to re-load the HP drivers & HP Solution Centre for my PSC 1410. I am running Windows XP-SP3.
I have the drivers to get the printer printing but cannot find the software for the HP Solution Centre, without which I cannot scan or photo copy etc.
Any suggestion from anyone please??
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Hello davidew,
Welcome to the HP Forums.
I see that you are having an issue with locating the HP Solution Center.
The HP Solution Center is part of the Full Feature Software and Driver package. Please click on the link that I have provided.
If you are still having issues, please feel free to write me back.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Error Message when attempting to install Solution Centre for HP OfficeJet J5780

Hi,
Each time I try and install the HP Solutions Centre software for my Office Jet J5780 on my laptop (Microsoft Windows Starter 7 32Bit) I am confronted with the following error message:
"Micorsoft Visual C++ Runtime Libary
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Any help would be much appreciated!!

Hello Sophia10,
Welcome to the Forums!
I noticed your post about the Runtime Error you are getting when you try to install your printer. I have a few suggestions to hopefully get it installed and working for you.
First of all, I would suggest performing a clean boot:
How to perform a clean boot in Windows
Next, try reinstalling the printer:
HP Officejet Full Feature Software and Driver Download
If the installation still does not work, try this:
Running Microsoft's Fix it tool, which will fix corrupted registry keys, etc:
Fix problems that programs cannot be installed or uninstalled
Try to reinstall the printer again.
Please let me know how this goes! Good luck
R a i n b o w 7000I work on behalf of HP
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HP Director now Solution Centre for Windows 8?

Hi there,
well have got the new windows 8.1 PC running and my old Officejet 6210 All in one pretty much installed itself.
It prints and it scans but am really missing the HP director software interface that was installed with XP.
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Hi,
No more Software and Drivers for around 5 years now:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=4219...
That why Windows 8.1 installed a generic printer driver which allows you to print.
Regards.
BH
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HP Solution Centre for B110a

In setting up my printer the Solution Centre is only putting in three radio Buttons: Scan picture, transfer images, scan documets. The print and other two buttons do not appear. Has anyone got a solution to this. I am using XP home and professional on two computers and have tried both USB and wireless and have tried several things to get all six buttons to display.

Hi Stuart,
Welcome to the HP Forum.
The Full Feature Software for Windows 8.1 is now under a new umbrella program called the Printer Assistant. The package is installed as one would have installed the Solution Center in the past.
HP Photosmart Full Feature Software and Drivers
Once the the driver is installed, you may see an icon on your Desktop for the printing program else take a look in the printing program's folder for an executable (C:\Program Files\HP\<printer name>).
Example extension "Printer Assistant" for the Photosmart 7520 printer program:
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The Printer Assistant provides much of the same functionality of the Solution Center including a feature (when available) called EWS (Embedded Web Server) management.
See your printer's User Guide for more information.
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HP will never call you on the phone and ask for money to 'keep your PC safe'.
Say “No, thank you,” and hang up!
Cybercriminals might call you on the telephone and claim to be from Microsoft.
See: Microsoft Safety & Security Center
Mark my answer “Accept as Solution” when it provides a solution or workaround!
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It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Hp solution centre for c7280

I have just done an update, and my screens are now black background which means that I can not see a thing, when it comes up with paper issues, I have to look at the screen on the printer.
Can anyone tell me why, and how do I get it back to the blue and white background. Nothing else on my computer has changed or is working funny.
Sorry not sure where this should have been posted as this is my first time using these sites.

Hi Stuart,
Welcome to the HP Forum.
The Full Feature Software for Windows 8.1 is now under a new umbrella program called the Printer Assistant. The package is installed as one would have installed the Solution Center in the past.
HP Photosmart Full Feature Software and Drivers
Once the the driver is installed, you may see an icon on your Desktop for the printing program else take a look in the printing program's folder for an executable (C:\Program Files\HP\<printer name>).
Example extension "Printer Assistant" for the Photosmart 7520 printer program:
C:\Program Files\HP\HP Photosmart 7520 series\Bin\HP Photosmart 7520 series.exe
The Printer Assistant provides much of the same functionality of the Solution Center including a feature (when available) called EWS (Embedded Web Server) management.
See your printer's User Guide for more information.
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
HP will never call you on the phone and ask for money to 'keep your PC safe'.
Say “No, thank you,” and hang up!
Cybercriminals might call you on the telephone and claim to be from Microsoft.
See: Microsoft Safety & Security Center
Mark my answer “Accept as Solution” when it provides a solution or workaround!
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

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I have installed the following printers Photosmart Pro B9180 and Photosmart B109A (which i bought and installed last moth )
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I would suspect you have conflicting versions of the Solution Center. What operating system are you suing? I would suggest downloading and installing the latest version of the B9180 driver from HP here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Great information.
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Hi,
The HP Solution Center software is only available for Windows, for Mac there are otehr applications for a such.
Folow these steps to find more about scanning on Mac OS X 10.9 with your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
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To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Lost HP Solution Centre App for CN245B Model B11a HP Photosmart all-in-one

I've manage to loose/delete my HP Solution Centre software application. Have tried several times to run HP printer/scanner utilities and downloaded latest "full" version software but it currently refuses to install. Everytime I try to run the install routine it verifies my installation and says that is is already complete. Any ideas how I get the Solution Centre app back. I am running Windows 7. Any suggestions would be appreciated. Many thanks Steve Onawhim

Hi Steve_Onawhim,
Welcome to the HP Forums!
I see that you are trying to re-install the HP Solution Centre. I am happy to help you!
Please try the following solutions:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Re-install the software using the HP Printer Install Wizard for Windows.
Hope these solutions will solve your problem, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp solutions centre software download for windows 7(64 bit) for photosmart 3110 printer?

How & where to get the hp solutions centre software download for windows 7(64 bit) for photosmart 3110 printer? The full hp solutions centre software features such as photo editing, etc that can be utilized for windows 7(64 bit) with photosmart 3110 printer

Hi Nogot7, you will have to share 3100 over your network.
On the XP computer .....
Open Printers and Faxes.
Right-click the printer you want to share, and then click Sharing.
On the Sharing tab, click Share this printer and then type a share name for the shared printer.
On the Win 7 computer ....
Go to Devices and Printers
Add a printer
Add a local printer
Select Create a new port:
Select Local Port for the Type of port:
Enter the network name of the XP computer ie. \\XPcomputername\share name
Install the 3100 driver when prompted (DO NOT use the CD but the Win 7 built in driver)
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

HP PSC 1410 printing blank pages

I have recently installed windows 7 (32 bit) on my Asus G50 laptop. First thing i did was installing all the latest drivers from the HP website including the HP solution centre and other software. Now here's my problem:
Whenever i try to print anything through 3rd party software (i.e. browsers, Word, Notepad etc.) my PSC 1410 'prints' blank pages. The reason i say print is because i can hear the printerhead moving as if it was really printing and the paper gets pulled through in short steps like it normally would. There is however no ink on the pages.
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Intel Core 2 Duo T9400 (2.53 GHz)
Nvidia GeForce 9700M GT
4GB DDR3 RAM

Hello MPQCNC,
I seen your post on having issues with your Photosmart C7280 printing blank pages. I would like to help you.
I have located a troubleshooting document that I recommend you follow to help resolve the problem.
Troubleshooting Print Quality Issues
I hope this helps you, if you have any other questions please feel free to respond.
Take care,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can not check ink levels on PSC 1410

Trying to check ink levels on PSC 1410 and "services" button does nothing when I select it. Do not have HP solution centre and drivers up to date.

If the printer is connected to the USB port of an Airport device, then checking ink levels is not supported.
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Can't print from iBook G4 via Windows XP to an HP PSC 1410

Hello,
I realize this question is very similar to others on this discussion but I haven't been able to find an answer to my problem.
I cannot print from my iBook via XP to an HP PSC 1410.
I can print from my iBook via XP to an HP LaserJet 4L.
I was able to print from my iBook via XP to an HP882C that was connected
to the same USB port that the HP PSC 1410 is connected to now.
I have an iBook G4 running 10.4.3
I have a PC running XP with an HP LaserJet 4L on a parallel port and an HP PSC 1410 on a USB port.
I installed the following from http://www.linuxprinting.org/macosx/hpijs/
hpijs-foomatic-2.02.ppc.dmg
espgs-7.07.1.ppc.dmg
HP-PSC_1400-hpijs.ppd
I think I correctly followed the instructions at:
http://www.ifelix.co.uk/tech/3015.html
They worked for the LaserJet printer.
When I attempt to print from the iBook to the 1410 the HP doesn't print at all.
I don't see any error messages on the iBook. The document gets spooled onto the Windows print spooler, the printer even starts making noises, the print heads move about a bit and then stop. The print job just sits there in the queue with a status of "Printing". The print job is then stuck and hard to delete.
I don't need to be able to scan or check ink levels from the iBook.
I would just like to be able to do color printing.
What else should I try? Given the symptoms where might I be going wrong?
Any suggestions would be appreciated.
iBook G4 Mac OS X (10.4.3) 1 Gig RAM

I found the answer to this problem on Linux printing provided by Steve Stuart.
Dave
Steve Stuart wrote at: http://www.linuxprinting.org/forums.cgigroup=linuxprinting.macosx.general;articl e=1446
Hi all,
I finally figured out what the issue was, Why it fixes it I can not say,
but it does.
On the Shared printer on the Windows side, go to the properties of the Printer.
Go to the Ports tab, and deselect the "Enable bidirectional Support" (do not
have it checked). Once this is done and you also do not have any firewalls
setup on the Windows machine (Windows, MCAfee, Norton, ....). You should be
able to print.
Finally!!!!! I hope this helps many many people. As I have had many
people asking for the solution if I found it.
Thanks,
Steven Stuart

Chooser problem with HP PSC 1410 and HP Deskjet 5940 on Classic

Excuse me for my bad english, I am french... !!!
I have just bought macmini with HP DeskJet 5940 promotion. I installed internet last driver for it. Printing is OK with Mac OS 10.4.4 but doesn't work with Classic. Printer is connected by USB port. I tried with another HP printer : HP PSC 1410. It doesn't work too under Classic.
When I try to print under Classic from SimpleText, I obtain the message : "SimpleText ne peut imprimer un autre document pour le moment. Utilisez le sélecteur pour choisir une imprimante". I translate in english : "SimpleText can't print another document for this time. Use chooser to select a printer."
I open chooser and click on LaserWriter8 as indicated in documentation. I obtain a new message : "LaserWriter8 requiert AppleTalk. Assurez-vous que vous êtes bien connecté au réseau AppleTalk." I translate in english : "LaserWriter8 asks AppleTalk. Be sure that you are connected to AppleTalk net.". I click on OK and two new message appears : "Impossible d'ouvrir AppleTalk". I translate in englisk : "Can't open AppleTalk" and "Pour activer AppleTalk, ouvrez les préférences Réseau et cliquez sur AppleTalk". I translate : "To activate AppleTalk, open net preferences and click on AppleTalk". Evidently, that is already made !
But it is absolutely necessary that I can use deskjet printers under Classic with my macmini which runs on Mac OS 10.4.4 !
I turn around the problem and I don't find solution. Have you some ideas ?
Thank you for your help !

Pardon: je parlais Francais comme une vache espagnol et unless HP specifically says so, there is no guarantee that any modern printer will work in Classic - partly because printer manufacturers don't bother with aging software, and partly because some printer manufacturers seem not to understand that Classic over OS X deals with printers very differently from the way pure, bottable OS 9 does.
If you have a freshly installed OS X with a freshly installed Classic 9 and the right versions of HP's drivers and utilities, it should work - but if any of those is not freshly installed, there might be third-party components interfering.
If all-fresh software doesn't work, launch Apple's own Desktop Printer Utility and tell it to create a virtual Desktop Printer with Translator Postscript.
Even though it doesn't actually appear on the Desktop, that will become the default printer for Classic, accessible thorugh Chooer's LaserWriter driver.
Try again to print from SimpleText but set the dialog to Print to File, which should create a .ps file that can be dragged onto any X print queue, where it should just print! (To find an X print queue, Print from any X application and tell the Dock to Keep the icon)
That method is not guaranteed, but it does work for most people with most printers.

HP Solution Centre for PSC 1410 in XP

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