HPLIP (Linux Mint 14.1): hp-algin next button doesn't work at the step "E"

Hi everyone ,
the hp-algin tool can't go to the end on my Linux Mint 14.1 with printer HP 3420.
it stops at the step asking me the E1 - E11 best alignment : i click on the next button and nothing happens.
the terminal told me what's follow :
Traceback (most recent call last):
File "/usr/share/hplip/ui4/aligndialog.py", line 451, in NextButton_clicked
    self.nextSequence()
File "/usr/share/hplip/ui4/aligndialog.py", line 481, in nextSequence
    seq(*t)
File "/usr/share/hplip/ui4/aligndialog.py", line 732, in setXBowValues
    maint.alignType4Phase2(self.dev, self.zca, self.b, self.c, self.d, self.e)
File "/usr/share/hplip/base/maint.py", line 977, in alignType4Phase2
    dev.printData(ldl.buildSetPrinterAlignmentPacket(k_bidi, hort, vert, cmy_bidi))
File "/usr/share/hplip/prnt/ldl.py", line 258, in buildSetPrinterAlignmentPacket
    'k_bidi' : k_bidi,
File "/usr/share/hplip/prnt/ldl.py", line 164, in buildLIDILPacket
    0, 0, operation, 0x0f, *b)
struct.error: ubyte format requires 0 <= number <= 255
on Launchpad, another user report it: https://bugs.launchpad.net/hplip/+bug/841084. We can see bug exist since HPLIP 3.12.2..
I try on windows XP(with drivers on CD with printer) and all work fine. Small note, page printing for alignment on windows is completely different from the printed page on linux. I use HPLIP 3.13.11
Problem of HPLIP? or Python version?
this printer is really good and I need to make this alignment. With the alignment carried out (under the windows where I was able to complete the transaction) it prints perfectly ..
I hope to find a solution or by contacting an HP support
Thank

Hello TeHoDenN,
I have located the only links available for the support you would need for this issue. Please see them below.
HP Linux Imaging and Printing
Linux Forums
How to install a printer under Linux Operative System with CUPS web utility
I hope this helps
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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