HPM1212nf MFP i can't scan but wireless network works fine for printing

i have the MFP set up fine for printing over a wireless network.  Any idea on what more i  need to do to get the machine to accept a scan command from the computer using HP Laserjet Scan?

Hi there @bc123!
Thanks for contacting the HP Forums!
I see that your having a communication issue with the HP LaserJet when it comes to scanning to the computer, and I would be happy to provide you with my assistance.
A good place to start when troubleshooting scanning is to ensure the CD was installed correctly on your computer. If the CD is unavailable then I can provide you with a link to the HP driver download: Drivers & Downloads
In the link provided you will want to:
1.enter your printers model number and click GO
2.select your printer model
3.select your operating system and click NEXT
4.Click on Driver - Product Installation Software (‏1)
5.Click DOWNLOAD next to the full feature software
To provide you with a more direct link to your software and to better assist you, would you please provide me with the following information:
1. What operating system version the computer is running (ex. Mac, Windows, etc.).
Bellow are 2 links I located from HP and Macintosh on how to locate your version of operating system.
Which Windows operating system am I running?
Finding the OS X version and build information on your Mac
2. If the computer is running Windows I will need to know what version (ex. 32-bit or 64-bit). 
I have provided another link from the HP web site showing you how to check if its 32-bit or 64-bit
Is the Windows Version on My Computer 32-bit or 64-bit?
3. Laserjet model number (ex. P1102w, CP1025, etc.).
Please post back with the requested information, as well as the results of your troubleshooting.
Let me know if this was helpful!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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