HSN app stuck in enlarged view while checking it out! Tapping on screen doesn't dismiss it. Even tried downloading it in order to then delete it, but it said my password was incorrect. My password is NOT incorrect. Now can't use App feature.

Help, frozen App screen

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings

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If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote., If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote.

If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote., If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote.

Hello Footr,
The following article provides the answer to your question, as well as steps for completely removing iTunes and related components:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks,
Matt M.

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

Renewed CC sub, now can't use apps

Adobe App Manger says I'm active. But when I try to use apps, I get the same Renew window from App Manager.
Wait time on chat was 30 minutes, and wait on phone was 1 1/2 hours. Really?

Robert I am showing your subscription as being active. Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the difficulties you are currently experiencing.

Upgraded to 7.6 now can't use search feature

I just got a second ipod, a nano, and it required me to upgrade my itunes software. Now I can't search the library. Letters I put in the search field make no sense when the tunes come up. Any ideas???

Well I tried the stand-alone Quicktime installer -- to no avail.
But I did find the culprit (two of them). (1) Itunes is totally incompatible with the RealTek Sound Manager, which came with the motherboard. Disabling the Sound Manager is only half the problem. Audio and video will still not work without some tinkering. (2) The other half is the ituneshelper / ipodservice pair of applications that run in the background.
These two processes run after itunes exits so restarting itunes alone will not clear them. This also explains why rebooting sometimes works.
1. Close itunes
2. Kill any sound managers (the ones that make 5.1 systems work)
2. Use Windows Task Manager to locate ituneshelper.exe and iPodService.exe.
3. Highlight these processes and click the End Process button
4. Restart itunes
Viola! The playhead progresses and the sound & video play correctly. It worked for me: YMMV.
I am guessing that the reason that the itunes started to play and then stopped was because this pair of background processes tried to do something naughty and stopped being stable -- itunes coughs and no playback.
I also suspect that these are needed to connect the ipod. But they are both spawned when needed, so killing them to listen to music is ok. You can sync later. So much for automation.
Perhaps itunes developers should look at the stability of these processes and their interactions with itunes.exe.
custom Windows XP Pro

I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?

I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?

There is probably 2-step authentication set.
Read this:
http://www.imore.com/how-to-gmail-2-step-verification-mail--iphone--ipad-mac

Calendar app stuck on year view

iPhone 4S running OS 8.1 - Calendar app stuck in year view. Shows todays date in red but when you try to go to "Today" nothing happens. Any thoughts?

There is more than one place to change time. If you set the time to local, you need to go into Settings>Mail, Contacts, Calendar>scroll down to the bottom under calendar and set the time zone support there for the local time zone.

My IPad just froze when i was doing my work, its not responding now, i didn't hit it and it is brand new

my IPad just froze when i was doing my work, its not responding now, i didn't hit it and it is brand new

thank you so much, i just tried it and i worked.

How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this

How can put photo comment in Facebook in safari or other browser, am using ipad 4 and this was working perfectly but unfortunately it's not working now..the attach photo feature is there but can't attach, please help me in this

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HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

TS3274 I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine.

I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??

i tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??

Try Restoring it 3 times in a row and see if that works.
If not that error can indicate one of two things: Your iPhone was at one time jailbroken, had the iOS version rolled back, or ran an unauthorized beta and if none of those things are true it is a hardware error.

Help needed I updated my ipad2 with iOS5 but few of my dashbaords are not working now can any one let me know how to downgrade the OS

Help needed I updated my ipad2 with iOS5 but few of my dashbaords (HTML5) are not working now ,can any one let me know how to downgrade the OS as we have a meeting coming up .. its urgent

Downgrading the iOS is not supported. If you are using Safari this try clearing its cache via Settings > Safari.
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HSN app stuck in enlarged view while checking it out! Tapping on screen doesn't dismiss it. Even tried downloading it in order to then delete it, but it said my password was incorrect. My password is NOT incorrect. Now can't use App feature.

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