HT1199 my Mac began running slow. The color wheel would appear. Now the start up sound is there when you restart but just a blank screen.
My mac began running slow. The color wheel would apper often. Now at startup there is a sound but screen remains blank.
Check here
http://support.apple.com/kb/TS2570
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The Ipad icons are all just a grey box. How do I get the colorful icons?
First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
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Since I installed OSX Lion on my MacBook Pro, sometimes after login, the colored wheel keeps turning and I can't do anything. When I click on some icon or in the menu, no happens.
After a long time (more than 1 hour), I decide to switch off my Mac holding the button down and when I boot and log in again, it works normally.
Remark: When I logoff, I do not ask to keep my open programs for the next session.
I have a MacBook Pro 2010 with 4GB Ram.wrong reply
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Hello, I'm pretty sure my fan on my 2009 mac book pro has stopped running. Would this cause the computer to slow down and take for ever to boot up and show the color wheel every time I select an application ? how involved to replace fan ? cost ?
thanksNot directly, but if the CPU overheats because of incompatible software, that would cause slowdowns. Do not allow the computer to run if the fan is not working unless you wish to fry your motherboard. Please make a Genius Appointment and take it in for service.
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my mac is running slow and the wheel just spins. any suggestions?
my mac is running slow and the wheel just spins. any suggestions?
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mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
Problem description:
Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:02:27 PM HST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 640
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[unknown] com.Affinegy.InstaLANd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
AdobePDFViewer: Version: 10.1.3 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
22% iTunes
5% ReportCrash
2% WindowServer
1% Microsoft PowerPoint
1% Google Chrome
Top Processes by Memory: ℹ️
241 MB Google Chrome
137 MB Google Chrome Helper
107 MB Microsoft PowerPoint
103 MB Dropbox
94 MB mds
Virtual Memory Information: ℹ️
440 MB Free RAM
2.27 GB Active RAM
536 MB Inactive RAM
1.05 GB Wired RAM
8.03 GB Page-ins
908 MB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 12:01:57 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
Mar 28, 2015, 12:01:36 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
Mar 28, 2015, 12:01:36 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
Mar 28, 2015, 12:01:25 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
Mar 28, 2015, 12:01:14 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
Mar 28, 2015, 12:01:14 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
Mar 28, 2015, 12:00:31 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
Mar 28, 2015, 12:00:20 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
Mar 28, 2015, 12:00:20 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
Mar 28, 2015, 12:00:10 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
Mar 28, 2015, 12:00:10 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
Mar 28, 2015, 11:59:59 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
Mar 28, 2015, 11:59:47 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
Mar 28, 2015, 11:59:38 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
Mar 28, 2015, 11:59:29 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
Mar 28, 2015, 11:59:20 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
Mar 28, 2015, 11:59:09 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
Mar 28, 2015, 11:59:09 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
Mar 28, 2015, 11:58:57 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
Mar 28, 2015, 11:58:57 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
Mar 28, 2015, 11:58:45 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
Mar 28, 2015, 12:01:45 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
Mar 28, 2015, 12:01:45 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
Mar 28, 2015, 12:01:03 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
Mar 28, 2015, 12:00:54 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
Mar 28, 2015, 12:00:54 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
Mar 28, 2015, 12:00:42 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
Mar 28, 2015, 12:00:42 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
Mar 28, 2015, 11:59:47 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
Mar 28, 2015, 11:59:29 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
Mar 28, 2015, 11:59:20 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
Mar 28, 2015, 12:02:18 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
Mar 28, 2015, 12:02:06 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
Mar 28, 2015, 12:02:06 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
Mar 28, 2015, 12:01:57 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
Mar 28, 2015, 12:01:25 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
Mar 28, 2015, 12:01:03 PM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
Mar 28, 2015, 12:00:31 PM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
Mar 28, 2015, 11:59:59 AM /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
Mar 28, 2015, 11:59:38 AM /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crashUpdate your Belkin router software along with Affinegy software.
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Updated with Yosemite and think that's when my problems started with my IMac being very slow. The color wheel keeps popping up and spinning not allowing me to move forward on typing or moving between websites etc. Extremely slow and never had this problem before Yosemite. Any real answers to this out there? I was on the phone with apple support for two and a half hours the other day and it's not made any difference in what the tech had me do to resolve this issue.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1266 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1 250 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<13;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"9\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"10\f%@d\f%s\f%d\f%d\n\",@d);printa(\"11\f%@d\f%s\f%d\f%d\n\",@e);printa(\"12\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'G -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |fmfd|Goog|ksho|ndum|obso|realp|rned f|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,user/$UID} -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {Daemons,Agents}\ {load,disabl}ed {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 83 114;j=$?;for i in 0 1;do ((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74;B7 11;B4 0 0 11;C3 23+2*i;D4 24+2*i 14 66+i 92+i;done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 84 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
My Mac book Pro is running very slow and the rainbow ball is appearing all the time. Any suggestions for clean up?? I have the OS X Lion system.
As well as what a brody asked :
- do you need more RAM? (run Activity Monitor and see how much free RAM - green - is available)
- do you Restart fairly regularly, e.g. at least once a week, to clear out any swap or temporary files?
- do you need to do maintenance, e.g. clearing out caches and unused logs, etc? -
Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
Problem description:
My mac has been very slow lately. Any suggestions?
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 8:15:29 PM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:54:52
Disk Information: ℹ️
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
Destinations:
KINGSTON [Local]
Total size: 30.88 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 30.88 GB < (Disk used 109.90 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% SystemUIServer
0% powerd
0% Google Chrome
Top Processes by Memory: ℹ️
131 MB softwareupdated
112 MB Google Chrome
41 MB Finder
34 MB Google Chrome Helper
32 MB WindowServer
Virtual Memory Information: ℹ️
51 MB Free RAM
587 MB Active RAM
551 MB Inactive RAM
350 MB Wired RAM
10.96 GB Page-ins
865 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
Dec 14, 2014, 07:21:27 PM Self test - passedPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Hi, my mac book runs slow. Below is the EtreCheck report.
Problem description:
mac runs slow and this morning I don’t seem to be connecting online properly. For example my Dropbox symbol is showing grey rather than black and I’m getting multiple warnings when visiting websites.
EtreCheck version: 2.1.8 (121)
Report generated 1 January 2013 01:13:24 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 606
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:19:36
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (178.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.13) [Click for support]
[not loaded] com.novatelwireless.kext.wwan (3.0.15) [Click for support]
[not loaded] com.option.driver.OptionHS (3.31.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.22.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.15) [Click for support]
[not loaded] com.novatelwireless.driver.3GData (3.0.15) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) [Click for support]
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) [Click for support]
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] cn.com.zte.usbswapper.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.ncp-e.ncpmon.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] cn.com.zte.PPPMonitor.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[unknown] com.ncp-e.vpn.service.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] com.sierrawireless.SWoCTool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.akamai.client.plist [Click for support]
[failed] com.google.keystone.agent.plist [Click for support]
[not loaded] com.zeobit.MacKeeper.Helper [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mobile Connection Manager UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.2r602 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
SiteAdvisor
Photo-zoom V10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% mdworker
5% WindowServer
1% coreservicesd
0% BBLaunchAgent
0% firefox
Top Processes by Memory: ℹ️
417 MB firefox
103 MB mds_stores
73 MB ocspd
56 MB Dropbox
46 MB mds
Virtual Memory Information: ℹ️
1.31 GB Free RAM
1.68 GB Active RAM
613 MB Inactive RAM
682 MB Wired RAM
506 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 11, 2015, 07:24:21 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-11-192421_[redacted].panic [Click for details]
Mar 11, 2015, 07:04:13 AM /Library/Logs/DiagnosticReports/coreaudiod_2015-03-11-070413_[redacted].crash
Mar 5, 2015, 06:19:08 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-181908_[redacted].crash
Mar 5, 2015, 08:02:38 AM /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-080238_[redacted].crash
Feb 24, 2015, 07:15:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-24-19 1531_[redacted].crash
Feb 19, 2015, 11:04:52 AM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-19-110452_[redacted].hang
Feb 18, 2015, 06:28:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-18-18 2856_[redacted].crash
Feb 18, 2015, 01:05:20 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-02-18-130520_[redacted].crash
Feb 17, 2015, 09:53:34 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-02-17-215334_[redacted].crash
Feb 16, 2015, 04:04:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-16 0431_[redacted].crash
Feb 16, 2015, 03:46:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 4638_[redacted].crash
Feb 16, 2015, 03:15:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 1525_[redacted].crash
Feb 16, 2015, 03:00:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 0018_[redacted].crash
Feb 16, 2015, 02:32:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-14 3231_[redacted].crash
Feb 16, 2015, 01:41:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4138_[redacted].crash
Feb 16, 2015, 01:40:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4012_[redacted].crash
Feb 16, 2015, 01:40:11 PM /Library/Logs/DiagnosticReports/firefox_2015-02-16-134011_[redacted].hang
Feb 16, 2015, 01:24:31 PM /Library/Logs/DiagnosticReports/firefox_2015-02-16-132431_[redacted].hang
Feb 16, 2015, 01:24:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2429_[redacted].crash
Feb 16, 2015, 01:20:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2026_[redacted].crash
Feb 16, 2015, 01:20:17 PM /Library/Logs/DiagnosticReports/firefox_2015-02-16-132017_[redacted].hang
Feb 16, 2015, 01:09:03 PM /Library/Logs/DiagnosticReports/firefox_2015-02-16-130903_[redacted].hang
Feb 16, 2015, 01:05:33 PM /Library/Logs/DiagnosticReports/firefox_2015-02-16-130533_[redacted].hang
Feb 16, 2015, 01:05:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 0518_[redacted].crash
Feb 16, 2015, 12:26:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-12 2616_[redacted].crash
Feb 16, 2015, 11:07:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-11 0703_[redacted].crash
Feb 15, 2015, 08:20:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 2026_[redacted].crash
Feb 15, 2015, 08:05:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 0500_[redacted].crash
Feb 13, 2015, 06:36:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-18 3658_[redacted].crash
Feb 13, 2015, 02:43:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-14 4323_[redacted].crash
Feb 13, 2015, 01:54:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 5403_[redacted].crash
Feb 13, 2015, 01:28:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 2816_[redacted].crash
Feb 13, 2015, 01:19:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 1944_[redacted].crash
Feb 13, 2015, 12:48:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004814_[redacted].crash
Feb 13, 2015, 12:48:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004802_[redacted].crash
Feb 12, 2015, 01:28:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2825_[redacted].crash
Feb 12, 2015, 01:22:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2248_[redacted].crash
Feb 12, 2015, 01:16:51 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1651_[redacted].crash
Feb 12, 2015, 01:12:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1207_[redacted].crash
Feb 11, 2015, 08:17:20 PM /Library/Logs/DiagnosticReports/iMovie_2015-02-11-201720_[redacted].hang
Feb 11, 2015, 06:16:12 PM /Library/Logs/DiagnosticReports/fmpd_2015-02-11-181612_[redacted].crash
Feb 11, 2015, 04:38:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-11-16 3818_[redacted].crash
Feb 9, 2015, 09:15:21 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-02-09-211521_[redacted].crash
Jan 1, 2013, 12:52:21 AM Self test - passedYou have at least 4 different mobile phone software installed. Rid the MBP of the ones you do not hjave anymore, especially the Blackberry (assuming you no longer have one). Also rid the MBP of Mackeeper, you do not need it and it is notorious for slowing down a Mac.
Ciao. -
Mac Mini has never run really fast…only 512 Mb of RAM, but it has always been ok for internet and iTunes and iPhoto.
Last week, I formatted my PC and temporarily stored some files on the Mac. I intentionally left 1.5Gb of hard disk free on the Mac.
It began running slow, so I turned it off, let it sit for 5 minutes, then turned it back on. It took 20 minutes to boot up! I have since restarted a few times, and it takes anywhere from 10-20 minutes each time. Once booted, it can’t recognize external drives (I am trying to back up my most recent files in case the drive is shot). All applications take forever to run...if at all.
I verified permissions last night, and it took all night to run the verification. This morning, it was done, and it said it fixed a lot of things. The computer is no better off. I did read that you need to keep 10-20% of the disk free due to automatic disk defragmentation that Mac does…so that could have been the initial problem. I have since moved all of the temporary files that I had on there to the trash…about 15 Gb worth. However, I can’t empty the trash. It gives me error -36.
I have thought about running disk utility from the boot disk, however, I am nervous to turn the machine off, because everytime I restart...it takes longer and longer to boot up.
So, I have read about resetting PRAM, etc. But my lack of knowledge on Mac's is rearing its head. I don't mind formatting the disk...it is about 5 years old, however, I do have about six months worth of photos on there that I don’t want to lose…OSX gets very unhappy when it does not have adequate free space on the hard drive. The OS makes extensive use of virtual memory, which creates temporary files on the hard drive as a substitute for more RAM memory.
Since your Mini has very little RAM memory, it depends on using a lot of virtual memory to operate satisfactorily. When you reduced the amount of free space on your hard drive, you made life very difficult for the OS by limiting the amount of virtual memory it could create. This is likely why it got very slow.
It would be helpful if you could empty the trash and gain some breathing room for the OS. I suspect the problem is an "ownership" problem: the files you brought over from the PC aren't "owned" by the user on your Mac who is trying to empty the trash. -
Ever since installing iCloud and Lion my computer is slow or freezes. The color wheel comes on and My work stops. I have only a small window of time where my computers will function normally during the day. I know many others that have the same problem. I'll get 20-30 minutes of work done and then a sync or something comes on, the color wheel of death shows up, and my productivity is shot. I have to shut the computer down the hard way! when it comes back up, it is still either frozen or slow. I've checked in at the genius bar and all they say is that there have been some problems that Apple is trying to fix. It effects Mail, Contacts, Safari, Calendar....yeah, pretty much everything. My iPhone and iPad are not effected as much so I end up doing what I can with them. I've seen the blogs out there and understand that many have the same problem. I have been waiting to read about a fix but I have found nothing! Any ideas?
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
For startup issues... open System Preferences > Users & Groups - Login Items. Delete any apps listed there then restart your mac.
And disable the Lion "resume" feature.
Open System Preferences > General
Deselect: Restore windows when quitting and re-opening apps
And Spotlight may be indexing... you can turn that off > Turning Off Spotlight | Mac Tricks And Tips -
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book. I got Norton Internet Security for Mac, and now my Mac is running slow, with way too many spinning beach balls of death. Was it a mistake to install Norton?
yankeecat wrote:
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book.
There is no such Trojan or other malware known today that will do that using OS X nor has there ever been one. The most probable explanation is that somebody hacked into your e-mail account on the server, so you should change that password to something stronger right away. If it had come from your Mac then there would almost certainly be copies of those messages in your Sent Mail mailbox.
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