HT1212 I did the setting update and my IPad went to Disabled mode and wants a pass code which I have forgotten. Please help am very frustrated
I did a settings update when prompted and my IPad went to disabled mode. Cannot remember my pass code and am very frustrated
Follow the instructions here to restore a disabled iPad:
http://support.apple.com/kb/HT1212
Good luck,
Franz
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my gf did the latest update on our ipad using our new comp and she wasnt paying attention and she deleted all our our music and everything that we had on it and she said that it was all backed up is there any way to get all of our stuff back plz help
Right-click on device and select Restore from Backup
http://i1224.photobucket.com/albums/ee374/Diavonex/1bc072f9552ce822175eeed94fb0e 930.jpg -
I have installed ios7 on my iPad 4. After installation it asked me a pass code which I have never set. After multiple attempts it is disabled. I don't have backup on my iCloud or iTunes. Is there anyone who can help to enable it or to reverse iPad to ios6. I asked Apple store & tech said to format it but I will lose all the data..!
Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks -
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview -
I did the recent update on my ipad 7.0.4 and now it keeps freezing up and can not use it. Tried reboot and works for a second then freezes right up again. Anyone else have this issue or know a fix?
Madmonkey,
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Gaylefromnewhope,
Seems like you tried this all ready and it didn't help.
Next might be to reset all settings.
Settings > General > Reset > Reset all Settings
Note that when you do this you will not lose data but you will have to enter all passwords again.
If that doesn't help you might tries a restore of your iPad using iTunes on the computer you normall sync with. Do a backup and save all data first. Or
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
The new update for my iPod touch is asking for a 4 digit pass code . I don't have one. When I updated my iPad I wasn't asked for a code.
Sorry, everyone! I found my pass code. Thanks
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My Ipad went into disable mode after my grandchild entered the wrong passcode several times. I have the correct passcode, but I have never synced the IPad. It says Connect to Itunes Diable Ipad. I have many pictures I do not want to lose and I have never backed up. Is there a way to open the Ipad without losing all of my pictures or data.
You should be able to recover any pictures you have taken on your iPad (in Camera Roll), but not application data etc, by connecting, via USB not wifi , to your computer.
If you are using a mac, connect your iPad, if iTunes automatically launches close it, run iPhoto and wait till your iPad is shown under Devices, you can then import all or selected photos.
If you are using Windows, again connect and close iTunes if it starts. Then browse the device using explorer, your photos will be shown on the device in My Computer held in a folders under DCIM (or something similar), you can copy and paste them into which ever folder you want on the PC.
The rest I'm afraid is gone unless you can remember the passcode, sorry.
Hope all goes well.
Cheers
AF -
I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I can't get in my iPod and it won't reset unless i put in my pass code which i don't know what should i do ?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do I unlock phones pass code if I have forgotten the code?
How do I unlock phones pass code if I have forgotten the code?
connect it to your normal itunes/computer and restore it as new.
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How can I change my icloud account information on my iphone 4S? When I did the latest update my icloud account reverted to the original ID I had when setting up my account. How can I change my apple ID when I am in setting > iCloud > account > Apple ID? Again my ID went to original ID and I do not know how to update it to my new one.
Thanks!If you want to move to a new, separate iCloud account you have to delete the account, create a new account with the other ID, and migrate your data to the new account. Deleting the account will only delete it from your phone, not from iCloud. This will not effect other devices still using the account. Also, you can continue to share your ID for the iTunes and App stores even though you will have a different ID for iCloud. They do not need to be the same.
To begin, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them. To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, if you have any data in either iCloud account that you no longer want (such as someone else's contacts) you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it. -
I recently did the latest update, and then I charged my Ipad 2 afterwards. I went to use my Ipad 2 days later, and it would not even turn on. Then after a couple minutes, the apple logo appeared as if it were loading. It continued to do this for a few minutes, and then the screen starting turning on and off. Then 5 minutes after that, my lock screen appeard and froze. Then it shut itself off again. I tried plugging my ipad into Itunes to do the recovery restore, but I kept getting error messages.
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I just did the update to iOS 7.1 and now cannot use my Facebook app on my ipad. It won't open, it just crashes. I can access it via the internet and can still use the app on my iPhone (which also has the update) but not on my ipad. Anyone else have this problem or have any suggestions?
Hi Mommoch!
Use the information in the following article to help you troubleshoot this issue with your purchased app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
After downloading the latest update for my Ipod touch, my playlists now go into "shuffle" mode everytime I try to play. I have turned off shuffle on both itunes and my ipod and even tried recreating the playlist and syncing with no luck. I don't know what is causing this, because before the last download, it never happened. Any ideas on how to fix?
Since this is an XP machine, which version of iTunes do you have installed? Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad.
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