I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise

I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:         
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store   
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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