I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise
I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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In the pop-up screen, have you tried licensing it and signing in? Signing in is crucial, so it knows what you paid for.
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It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button when connecting the USB. Help?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My daughter down loaded the new 6.0 software and now her home button does not work. Tried reseting to original settings and reset the operating software. Any ideas?
Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Good morning , I've tried to redeem my gift ? Yet told this has already been done.
All I want is to be able to send her the gift to her other email which she has iTunes account I've never had so much trouble trying to gift something . iTunes does not allow me to resend .
She hasn't lost it in spam it's iTunes account she has different email . And it says she has to wait for 71days before she can try to download ?? Can you cancel this gift for me and refund please.
Would like to know how to refund in iTunes , as been unable to. And what other service is out their that I could send gifts with.JTMD wrote:
I gifted an album ... But still she haven't receive any redeem code or email from itunes until now. Tried to resend it many times already but still no luck, no email.
Can only offer you this... as you have tried to Re-Send. Perhaps try a Re-send once more.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
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My Ipad display is stuck on portrait mode. I tried the toggle switch, turning off and restart and just now backed up into Itunes and restored and still is stuck on portrait mode and it won't flip to landscape mode. Is this a hardware problem?
Has lock rotation been accidentally enabled within the control centre? If you swipe up the screen is there a circle with a lock symbol & if so is is greyed out or white - if white it is enabled.
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i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?
Hmm. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock -
i have a ipod touch and im trying to update it to the ios 6 and its turned off and its saying connect to itunes
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
trying to download free trial. creative cloud screen comes up with turning circle in middle. after 2 minutes the screen just goes away and no evidence of download
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430 -
Get the following error when trying to sync itunes to Nano itunes could not coppy " Song" to the ipod because unknown error occurred (-5000). Any ideas?
Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
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got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?
See #C10 in Time Machine - Troubleshooting.
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hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?
You may need to put the iPad in recovery mode to restore it.
http://support.apple.com/kb/HT1808 -
my ipod touch is locked i am trying to restore it nut when itunes tells me it does not recognize it , however, there is no place on the itunes screen that lists devices like the procedures tell you
Place the iPod in recovery mode and then restore the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
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