HT1212 kids locked iphone and cant figure out password and im not able to reset phone... top button broken and itunes wont even connect to phone because its locked..... what do i do???
How to reset iphone thats locked and top button broken that itunes wont reset because i cant unlock phone??
you make an appointment at the genius bar of your local Apple Store and pay them to get your phone serviced. Then you can restore the replacement phone from your backup.
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can any one help i have lost safari on my powerMAC g4 and cant figure out how to get it back and safari 5 is not supported on my computer
Make sure there's enough free space on the startup disk.
Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available.
Make sure there's a minimum of 15% free disk space.
If there's sufficient disk space, the startup disk may need repairing.
Launch Disk Utility located in /Applications/Utilities
Select the startup disk on the left then select the First Aid tab.
Click Verify Disk (not Verify Disk Permissions)
You will need your install disc if the startup disk needs repairing.
Using Disk Utility to verify or repair disks -
My IPhone 4 screen cracked and cant type my passcode so was not able to complete backup, any advise?
my IPhone 4 screen cracked and cant type my passcode so was not able to complete backup on ITunes as kept on asking me for passcode! can anyone help please?
sounds like you won't be able to do a backup. Hopefully, if you've been using your phone as directed, you've been backing up frequently so you won't have much data loss.
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I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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Verizon cuts service and cant figure out how to turn it back on
On Wednesday, my Internet service wasn't working. After 3 hours of phone calls and chats, it was determined I had
an alleged copyright violation and your company wanted me to watch a video that was made impossible to get to, as
your company automatically tampered with my internet service, not allowing me to do anything on the Internet until
an associate gave me a 10th link to try. To top it off, your company couldn't even get me to the link to show me
my alleged issue.
I decided I wanted to cancel my account due to your company deciding when I could have Internet and for being
incompetent with customer service. That was only the beginning of my frustration.
I received a retention email that of course didn't work by clicking through like it was supposed to. The email was
to save 25$ off of my bill. After spending an hour with retention, I decided to stay. The rep assured me my
account would not be disconnected and the savings would reflect on my next billing cycle.
At 4 am Saturday morning my internet was shut off while I was doing an assignment for my Bachelor's degree. After 4
hours of Internet chats and phone calls, it was determined that the cancellation had gone through anyways. A
customer service rep put in another order for me to have my service turned back on, and I was assured that it
would be on by 5pm, midnight at the latest.
The following day the service was still not on. I spent another three hours on the phone before it was determined
that i could not sign the terms and service, because my internet was disconnected. I was directed towards a
manager, who told me they would need to put in an order yet again. He also told me he would not honor the
retention email I had been sent to save the 25$. After two days of no services and 10 hours of phone calls and chats,
Verizon wasn't going to honor their word.
I yanked all of my equipment out of my house and returned it to a Verizon store, where I spent another two hours
on the phone with customer service because my account was still not showing disconnected even though my services
were no longer working, and the employees at the store have no control over customer service issues.I was finally
able to return my equipment and was told a manager would contact me the next day about my issues.
Next day no contact. I call the direct retention line given to me at the store and spend another hour and a half
on the phone with a rep. She doesn't understand why I am having such problems. She opens a new account for me,
hoping to fix my issues, setting up a tech appointment for Wednesday between 8am and 4pm. She informs me I will
now need to pay a rental fee for my router which I never had to pay before. To keep me as a customer she tells me
all of my prior credits will be added to my bill, plus 10$ for the router fee.
So here I think I am in the clear finally, but I realize the router I am renting for 8$ is only 2$ off a month
from the quantum router with 5ghz band. So I check my email for the confirmation code I received for new services.
It doesn't match the code given to me from the rep. I click through it and it tries to make me schedule an
appointment for a tech to come out to install service. I already did that with the retention agent. I don't follow
through with the email because the information looks wrong. I try to call the retention line back (only two hours
later) only to receive the message that the number is a non-working Verizon number. Weird, only two hours ago I
was on it for over an hour with no problem. Sure seems to me I am blocked from the number, and I will try tomorrow
from a different phone number to verify this.
I call up customer service which results in my 12th phone call to your company in a matter of 4 days and spend
another three hours on the phone trying to figure out why Verizon has no records of EITHER confirmation number I
received just 2 hours prior. I am hung up on 3 times, including by a manager who transferred me to their Air team
(what the hell is that?) because he couldn't even figure out for me if I had a tech coming out to me on Wednesday
morning. As of right now, I have no idea if I will be set up for service on Wednesday, and apparently neither does
Verizon.
I already paid for this month in advance, and have no faith in receiving a timely refund, therefore I have
disputed my credit card payment. The last resolution I was given was to put in yet ANOTHER order and see how that
one goes. I have no more time to receive the most horrible customer service I have EVER received. Tomorrow I will
be emailing this post to every corporate email address I can find for Verizon via the Internet and I will be
calling every corporate phone number I can find as well. No customer deserves this kind of treatment, especially a
customer who paid on time every day for the two years while the bill was in his name, and has used the service in
the DC area for over 5 years.
Call times:
March 17th
6:52 pm - 22 minutes
March 18th
12:38 am - 43 minutes
2:21 am - 20 minutes
3:54 pm - 75 minutes
March 21st
5:00 am - 20 minutes
11:21 am - 55 minutes
March 22nd
2:21 am 5 minutes
2:26 pm - 46 minutes
3:56 pm - 41 minutes
March 23rd
1:57 pm - 52 minutes
5:03 pm - 43 minutes
5:47 pm - 25 minutes
Over 7 hours total, not including logged internet chats, still no resolution. I still don't even know if I have an appointment for a tech visit on Wednesday between 8 am and 12 pm anymore.
Latest confirmation numbers:
VA11158758805 - at last check still pending to disconnect service even though equipment was returned on the 22nd
VA11158936948 - the number that was supposed to be used for my new account which no longer exists
VA11158947314 - the latest number I received in my email which wanted me to sign a 2 year agreement and set up a new, later tech date. My tech date is this wednesday 8/25/15 between 8 am and 4 pm, and I refuse to sign a two year agreement after all this.Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal. -
i have the same problem trying to synch my ipod 4 touch.
http://support.apple.com/kb/TS1567
Regards. -
I have taken a 55 minute video with my ipad camera and now want to burn it to a dvd. I've managed to transfer it to my pc but cant seem to get it into a format to burn it to a dvd. Help?
That's a question for your PC forum, not for here.
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See this KB article. <br />
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page -
how can I get the toolbars including the address bar open again
In Firefox 3.6 and later on Windows you can hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu on a toolbar.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
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I had to disable my itunes account and now have to enable it and cant figure out how to.
How do you re enable a disabled itunes account?
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My desk top Calender and My IPhone products have stopped communicating. even during hard wire sync. I cant figure out why..?
Hi,
Try resetting your Sync Services. See here to reset your sync services.
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John M -
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It is an accessibility setting and is covered in the manual:
iPhone User Guide (For iOS 5.1 Software) -
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Marian,
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Two simple questions i cant figure out please help!
hey guys, i used soundtrack before on a 20 minute long project and i looked all over and cant figure out how to do this one simple thing! its a professional audio editing program but i cant figure out how to do a simple fade in or have a clip just fade out...i couldnt find it in the help either...it would deffidently help in my project and blend everything together nicer...im not talking about a transition between two clips but just a single clip alone having it fade in and fade out?
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these are jus two dumb questions i feel stupid for aksing for but would be greatly appreciated if you could help!!! thanks!!!Maybe this will be fixed in 2.0. For now, if you right click on the clip and choose "open in editor", the clip will open as an audio file. There you'll be able to highlight an area and select "fade out" (or fade in). It will update in your multi track project.
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jimi -
I cant figure out how to get imessage on my Macbook pro
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http://support.apple.com/kb/HT5395
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