HT1267 I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
Similar Messages
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I have recently changed my apple id and password. When i try to access music that i bought on itunes on an external hard drive, it asks me to authorize my computer with my old apple id? can anyone help?
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
i plugged my iphone 4S into my computer for the first time and then my photos were replaced with the ones from my old iphone, how do i get them back?
Try restoring from the backup created at the beginning of the sync process:
Without connecting your phone, open iTunes, go to Preferences, on the Devices tab check "Prevent...from syncing automatically"
Connect your phone, right-click on the name of your phone when it appears on the left sidebar in iTunes
Select Restore from backup, choosing your most recent backup to restore from
Disconnect your phone and confirm that your photos are back
Go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
IPhone 5 just stopped working with my Mercedes command system? Can anyone help?
After 6months of making and receiving calls in my Mercedes the phone suddenly cannot see the cars command system though the car can see my iPad & iMac which are in the house and my daughters old 3GS. Neither does the phone pick up my iPad for tethering anymore (which it used to do).
In fact the phones bluetooth will not pick up any other bluetooth device full stop.
I've tried resetting all devices but to no avail. Can anyone help?Same thing just happened to me, through no instigation. Ive had my iphone 5 for a couple of weeks, working ok, came to reactivate it from sleep and got no response at all, tried plugging it in and still nothing. Found this thread and the trick worked, I'm grateful to find the post but the occurrence is disconcerting, has anyone had any recurrent problems with this? I bought my phone abroad and am going back to UK soon where I'm worried the warranty won't cover it. Considering going back to the store in case I have further troubles with this handset.
Thanks to JDM-NZ -
My bluetooth on my iphone does not sinc with my kia optima. Can anyone help with this? No solution listed by apple in their resolution section works with my phone.
So what's the symptom you're seeing? Can you go to Settings > General > Bluetooth and turn bluetooth on?
Can you go to your Kia and turn its bluetooth on and have it discover nearby devices? -
I updated my Iphone4 and had the m.calendar app with all of my daily temperatures saved, since the update after even after synching the iphone to itunes I have lost months of tracking I am devastated!! can anyone help get it back
I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.
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I can't upload music I have bought from itunes into my music app from itunes - can anyone help
I had an iphone 4 and upgraded to the iphone5 - I am trying to sync my music and for some reason I cannot upload all the music I purchased from itunes - can anyone help here....?
Cheers!There seems to be a problem with the latest iMovie and purchased iTunes songs. The work around until Apple fixes iMovie is to put the song you need in a playlist, burn them to an Audio CD. Now in iMovie either try adding them directly from the CD, at which point they would be copied into the iMovie project as AIFF files or if that doesn't work (I ca not recall if you can add directly from a CD or not) then reimport the songs from the CD to iTunes (AIFF will work for sure and I have never had issues with music in MP3 format with iMovie projects) then use the reimported version in iMovie.
Cheers,
Patrick -
the devices is not popping up in our itunes. is anyone else having this problem. can you help me if you have the same problem
Try rebooting the computer and restarting the device.
Try a different cable.
In rare cases fluff in the connector port can prevent proper contact with the connectors used to transfer data. An air duster or thin piece of card or plastic can be used to tease out debris if that is the problem.
tt2 -
In itunes I am recieving a message that says "Accessing Itunes Store..." Can anyone help for this message to go away??? It happens whenever I click anywhere in Itunes.
Your shift key may be stuck in the down position.
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I was attempting to update iphone 4s today, laptop went flat during the last stages. The iphone now only displays USB cord, with an arrow pointing towards iTunes emblem. iTunes will not accept/read the iphone. HELP??
If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable. -
Hello People!
I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started." What does this mean? I've never had this error before. It's also giving the same message with my iPod touch. Please help!
Thanks,
DanaGalYou can easily check whether you've the Apple Mobile Device in your computer.
Right click 'My Computer' , then Manage => Services and Applications => Services. Apple Mobile Device is listed in alphabetical order. If none, it means you've not download iTunes into your computer yet. If yes, please ensure the Apple Mobile Device is in 'Started' status.
Good luck -
I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I
How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/ -
hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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I can no longer charge my iPhone5 through either of my macbook pros. I get the error message that a USB device is using too much power. Can anyone help?
I reconnected the original powered hub that I thought probably caused the problem and this time it shut down the whole computer. When I rebooted everything now works perfectly. The system reset. I tried another powered hub and it didn't have the same effect so the old one is heading for the bin and with fingers crossed all systems are now working perfectly. Trying to reset PRAM or reset the SMC didn't work but causing the same power issue did. Thanks for your input though. It did get me to think what was the original cause.
Cheers
Guy -
I plugged my iphone 3g into my computer to update an app and I lost my address book and photos. How do I get them back. The "sync" deleted one year of information. I'm "technically challenged" ! HELP
Did you create these notes in the iPad notes App ... I assume?
This support article will explain how you can restore from a backup - which is what you have to do in order to have any chance of recovering your note.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
But you have to remember, that you will lose any of the notes that you have taken since the date of the last backup. If you synced your iPad last week, then you will lose a whole week of current notes - or whatever notes you have created since your last backup. When you restore from a backup - you restore everything in that backup onto the iPad - that was on the iPad on the time and date of the backup.
If you backup every day, then all of your notes should be recoverable from the backup - except for any notes that you took since you last backed up. There is no foolproof way to recover everything once you start taking more notes or creating new documents or whatever that you do in an app unless you are syncing those notes with iCloud and backing up all of the time or unless the app is set to sync with iCloud as you work on the files - like in Pages, Numbers or Keynote - Apple's iWorks apps.
If you decide to restore from an iTunes backup you should turn off at sync before you try restoring because iTunes will want to backup your iPad right away when you plug it in and you will lose your old or last backup.
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