HT1338 I can't update iPhoto or iMovie on used Macbook Pro, the store asks me to log in with the Apple ID of the previous owner.

I bought this late 2011 Macbook Pro and can not update iPhoto or iMovie because the store asks me to log in with the previous owners Apple ID. What should I do? I don't want to purchase the apps.

I'm not sure on that. My macbook pro came with snow leopard. So If I was going to sell it, the person would have the os disk and the applications disk(iLife). I'm pretty sure that a computer that comes with Lion has the iLife apps tied to it through the mac app store regardless of how many different people own the computer (all you need is your own apple id). If I try to delete any of my iLife apps I get an error messege telling me it's not possible. There might be a way to do it with a terminal command, but that is way out of my league. Well this is a learning experience for everyone. If the person who sold you the computer said they did not have the Microsoft Office for mac disk or product key code, it should have brought your purchase price down a bit. I think the cheapest copy is about $120.  I'm sorry I can't help you with everything. Good Luck.

Similar Messages

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    I can't update iPhoto or iMovie.  All others update OK.  message pop up: "There was an error in the App Store" (18)

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
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    Relaunch the App Store and try updating your apps.

  • HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

    I can't update iPhoto and iMovie. Says that download is corrupted.

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  • Hello. I recently purchased a macbook pro, and is, and learn some things. and I have apple tv, and the question is can I send a movie from macbook and surf the Internet simultaneously without interrupting the movie?

    hello.
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    Welcome to Apple Support Communities
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  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
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  • HT1338 i can't update 10.8.3 on my macbook retina 2.3 mid 2012

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  • Can't update AMD graphics card drivers in Macbook Pro 15" 2011

    I've been having this problem for a while now, and from what I understand, it's a fairly common issue with bootcamp but I have not been able to find a solution to the problem nonetheless. I am using a 15" Macbook Pro from 2011 (purchased in early September, not sure if that was before the 'late 2011' model or not), running Windows 7 Home Premium x64 through bootcamp v4.0. The graphics card is an AMD Radeon HD 6750m last updated on 6/13/2011 to version 8.812.0.0.
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    Despite all of these helpful posts from the community, I'm still coming up short. I'm attempting to update my ATI Radeon HD 6770m driver on windows 7 64-bit. I've followed this guide:
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  • How can I migrate iPhoto library from an old MacBook Pro to a new one?

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  • How can I update iPhoto and iMovie on a different apple id without having to buy the apps again?

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  • Can't Update iPhoto or iMovie

    Brand New Macbook Pro running 10.8.2, has an update for iphoto and imovie but when I go to update it in the appstore it gives me this: "To update this application, sign in to the account you used to purchase it." My dad bought it, so he put his apple ID in and gave the SAME message.
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  • Can't update iPhoto and iMovie in Mountain Lion

    I get this message" To update this application, sign in to the account you used to purchase it"- I have an apple account and have logged out and back on repeatedly, but still get the same message. I just received an new MacBook with iMovie and iPhoto already installed- but not Mountain Lion, so I purchased Mountain Lion, and now seem to be locked out of these updates.
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    As fellow User leonieDF noted in another thread:
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  • Can't update iPhoto and iMovie.

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    Might be pirated apps...
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    <Edited By Host>

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