HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

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I redeemed £15.00 into my account and when i try to buy something it go's contact itunes support, how can i resolve this?

how can i resolve this issue?

The total may exceed the balance in your account when you add any applicable taxes and fees.
iTUNES STORE - TERMS AND CONDITIONS

When trying to send a link off firefox via email the system looks for a g mail account that I do not have nor want to have. I've told the settings to use my outlook account but it keeps looking for g mail. how do i correct?

when trying to send a link off firefox via email the system looks for a g mail account that I do not have nor want to have. I've told the settings to use my outlook account but it keeps looking for g mail. how do i correct?

http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

When i try to use my ipod it looks like the brightness was turned wayyyyy down. Like more than normal. I cant see anything. How do i fix it?

When i try to use my ipod it looks like the brightness was turned wayyyyy down. Like more than normal. I cant see anything. How do i fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.

For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.I think they are sending it to my apple email [email protected] which I can't access as they are telling me my password is wrong and send me an email message to this email address which I cannot remember the password for. I am in a vicious circle.Support have emailed me and stated they can't change it?!

Sign in at http://icloud.com with the new ID and password and confirm that your data is still all there.
Then sign out in System Preferences>iCloud then sign back in with the new ID and password. Your data will disappear from your Mac when you sign out, but will reappear when you sign back in.

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help?

Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification (it may still ask - mine does - but you should just be able to click through the buttons without problems).
Hope this helps.

Ok I just bought this phone off a friend and when I try to make a iCloud account it says the number of free iCloud account have been takin what can I do

Ok i just bought a iPhone 4 off a friend and when I try to make a iCloud account it says the number of iCloud account have been takin and want let me make one what should I do

You can't do anything, except use a different device (or a Mac) to setup iCloud and then transfer the details to the phone you bought.
Clearly your friend setup multiple iCloud accounts for some reason (you only need one) using up all the allocation for that device, and didn't tell you before selling you the phone.

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

You would have to purchase a retail Leopard installer DVD. Since they are difficult to find you may need to search on eBay, Amazon.com, and Google to find a suitable copy.
If you have an Intel iMac, then you may want to consider upgrading to Snow Leopard which you can purchase at any Apple retailer for $29.00 versus the minimum price of $129.00 for Leopard.
Leopard System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive >built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
And, you could also upgrade to Lion by purchasing the Apple USB Lion flash drive installer for $69.00.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can't be completed because one or more required items can't be found. (Error code -43). What do I do?

I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can’t be completed because one or more required items can’t be found. (Error code -43). What do I do?

Post in Microsoft's Powerpoint (Mac) message boards.

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds. If someone is calling me during that time it says mobile is either switched off or outsid

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds.
If someone is calling me during that time it says mobile is either switched off or outside the coverage area.
Please help

You may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427

HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

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