HT1349 So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?

So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?

The latest version of iTunes tends to act up occassionaly. See this support document http://support.apple.com/kb/HT1923 and remove and reinstall iTunes. This will not affect your music library, apps or other content in iTunes. Make sure you follow the steps exactly.
Also, just copying the ringtone will not get it into your phone. iPhone ringtones have an extension of m4r, and you have to first take the Media player file and covert it to an AAC version. From there you need to change the extension from m4a to m4r. If you cannot see file extensions in Windows Explorer, which is actually the default action, go into Organize>Folder and search options, then hit the View tab, and then remove the checkmark by hide file extensions from known file types. After you have created the m4a version and changed the file extension, you can double-click on it and it should show up in the Tones folder in iTunes. From there, sync the phone and it should show up in the list of ringtones.

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Ipod touch has stopped working. the screen showes that it need to connect to power.

ipod touch has stopped working. the screen showes that it need to connect to power.

Hey there our3goldens,
It sounds like you are unable to successfully boot your iPod Touch. I would recommend these steps specifically from the following article, named:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
All the best,
Sterling

"itunes has stopped working".what do i do. i need help. happens after i click on a different program

every time i open itunes and plug in my phone a update box comes to upgrade to 5.5.1 but then seconds after i get a box stating "itunes has stopped working" .... this also happens when i click out of itunes to go to a different program and i looked in control pannel and bonjuor is not working and quicktime is also not working...all 3 itunes,bonjuor, and quick have repair next to them ..when i click on it my computer doesnt repair te situtuation at all

Hello neverusemegym,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

TS3212 Hi my itunes has stopped working but every time i try to reinstall it it doesn't work properly and asks me if i want to totally remove itunes or replace/repair. I choose replace/repair but it just closes immediately and says it was interrupted...cl

Hi my itune on my PC has stopped working and every time i try to reinstall it it doesn't work properly and asks me if i want to totally remove itunes or replace/repair. I choose replace/repair but it just closes immediately and says it was interrupted...does anyone have any clues?

Hi Shawn and Jason,
I have the same problem. One workaround is to clean your disk before running LiveCycledesigner. After you have cleaned up your disk LiveCycleDesigner will start a few times and you can work with it.
It is an Vista problem. LiveCycleDesigner 8.1 which is just released had fixed the problem so you can also download 8.1
greetings Fons

I have Photoshop 7 on a laptop with windows 8.1. When I try to open Photoshop 7 I get the error message "cannot open missing personalization information". What is this and how can I fix it?

I have Photoshop 7.0. This is on a laptop running windows 8.1. When I try to open it I get the errro message: " cannot open missing personalization information".
what is this and how can I fix it.

Run it in compatibility mode and input the credentials.
Mylenium

My IMessage has stopped working as every time I try to sign in it says 'An error occurred during activation'. How do you fix this?

My IMessage has stopped working as every time I try to sign in it says 'An error occurred during activation'. How do you fix this?

Hi,
Have you activated messages on your settings page?
HW

WHENEVER i LOAD ITUNES i GET A POP UP STATING THAT iTUNES HAS STOPPED WORKING AND NEEDS TO CLOSE. wHEN wINDOWS FINDS THE PROBLEM, THEY WILL NOTIFY ME. tHIS HAPPENS ALL THE TIME. i UNINSTALLED AND INSTALLED TWICE AND IT STILL HAPPENS. HOW DO I CORRRECT

I keep getting a pop up on Itunes when I try to add a file saying that ITUNES HAS STOPPED WORKING AN NEEDS TO CLOSE. W indows will notify me when corrected. iuninstalled and reinstalled 3 times to no avail. how do i fix?

a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

When ever I try to play a video on itunes, I get this iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Uhh, how do I play a video on itunes??

I made the unfortunate mistake of upgrading my ipod touch to ios 6 and then had to update itunes. Lots and lots of issues with that, losing my library, not able to add what was already on my ipod to itunes, and I have no idea what version of itunes I had before but this new updated version works differntly... like I could make playlists with videos w/o having to do the dumb manipulation of changing a movie into a music video.... anyhow. Whar can I do to be able to play videos from itunes?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT203175 After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time.

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

I have a sony laptop with windows 7 (64 bit) which I upgraded to windows 8 64 bit. But the machine had to be formatted and this time loaded windows 8 32 bit. Now I have tried itunes for 32bit win 8 as well as for 64bit win 8 but none is getting installed

I have a sony laptop with window 7 64 bit initially which I upgraded to windows 8 64 bit. But due to formatting later, I had to reinstall the windows and this time I installed windows 8 32 bit. Now I have tried installing iTunes for 64 bit windows 8 as well as 32 bit Windows 8 but none of them is getting installed. The message I get is, "this programme is not compatible for your pc" (or words to that affect since I dont remember the exact words but this is the meaning).
Can some body send me the link to the right file please. I need iTunes to transfer files from my iPod and iPhone to my laptop.
Regards

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

Hi,
i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

I have windows 7 and every time I try to play or add a song. It says itunes has stopped working. Please help this is frustrating.

I have windows 7 and every time I try to play or add a song. It says itunes has stopped working. Please help this is frustrating.

a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!!

When I try to open iTunes,it tries to start but than I get a message stating-iTunes has stopped working , close the program. Does anyone have a problem like this? I'm using windows 7 compatibility turned off.

I'm using a Dell PC with windows 7. Apple Store cannot open completely. An error message states- iTunes has stopped working, close the program.
I have spoken to at least 3 Techs with no solutions found for this problem. Compatibility mode turned off. Newest Download from Apple site.

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1349 So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?

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