HT1351 My iPod Touch and my iPad will not sync with my laptop in iTunes. Apple say to open iTunes and click on preferences. I can't find preferences, where are they?

How do I get iTunes to sync my iPod Touch and my iPad Mini? It was automatic till the last iTunes update. I have Windows 8.1.

See TS1538: iOS: Device not recognized in iTunes for Windows.
tt2

Similar Messages

IPod Touch, 16GB, Generation 5, will not sync with my computer?

I purchased an iPod Touch, 16GB, Generation 5 from Wal-Mart. I've tried everything from re-installing iTunes to rebooting the computer and iPod. However, even after clicking Trust, it won't fully trust my computer as well as iTunes isn't recognizing it. For reference, I'm using a Windows 8, Dell PC, and iTunes is fully up to date.
It will download music from the store on the device itself, and iTunes recognizes when the purchases are made on the device, but it still won't sync it.

Try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components

HT1296 My ipod will not sync with my laptop i have followed every step on the wedsite and still nothing? i

My ipod touch 5 will not sync with my laptop or even be recgonised even though it is charging when plugged in?

Not knowing what yo actuall tried
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please

I restored my ipod touch however the apps will not sync. I tried to re-download but I changed my apple id as my old id is no longer a valid email address. Any ideas out there please?

It might be logical to someone, but not to me. I agree it's a pain.
How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

My ipad will not sync with all my music and films in my itunes library. I have just carried out a restart and sync again but still not showing all my music or films.

My ipad will not sync with my library in itunes, i have music and films in my itunes library but they will not transfer to my ipad. I have just carried out a restart to factory settings and then sync of my back up but still no joy. Any suggestions?

Have you selected the content to sync to your iPad in your sync settings in iTunes. The content that you want to transfer must be selected (checked or "ticked") to sync out will not transfer when you sync.
For instance - if you want to sync music....
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on the albums or playlists that you want to sync - or the entire library if you like.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
This applies to all content that you want to transfer from iTunes to your iPad. Make the selections in the appropriate tabs in the iTunes window on the right.

My new iPad will not sync with itunes. itunes is updated to lastest version. Do I need to uninstall itunes and reinstall?

My new iPad will not sync with itunes. itunes is updated to latest version. Do I need to uninstall itunes and reinstall?

That could be a solution. Are you getting any error messages or error codes? Is the iPad recognized in iTunes? Does anything happen at all when you try to Sync? Can you provide more details?
You can try a very simple first step, quit iTunes, reboot your PC and restart the iPad.

Ipad has asked to be restore on new mac, did this and now it will not sync with iTunes?

I've just plugged my ipad into a new mac and the ipad asked to be restored. I did so as I was not given any alternative and not the ipad will not sync with anything from the mac.

iOS: Device not recognized in iTunes for Windows: Apple Support ...

Installed new itunes update and now it will not sync with outlook

installed new itunes update and now it will not sync with outlook. it says it will only do it through the Icloud. How can i change it

Hello xtremejoe
I find that changing some settings in your syncing options will get syncing working again, like enabling Manually manage music and videos.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1386 My iPad will not sync with my Mac. It has in the past. I get a message that the sync failed.

My iPad will not sync with my Mac. It has in the past. I get a message that the sync failed. How do I fix it. Also, is ther a virus scan for iPads?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

My new ipad will not sync with itunes. the device does not show up in itunes

my new ipad will not sync with itunes. the device does not show up in itunes. I am on a Windows system

Do you have the absolute latest version of iTunes downloaded? If your iTunes software has not been updated in some time, your iPad will not be recognized. With iTunes open, click on Store at the top. Check for available downloads and if there are any, download them. Once you've verified you have the latest software, connect your device again, and it should be recognized.

My ipad will not sync with itunes/windows 8

My ipad will not sync with windows 8. I had no problem with windows 7.

Some user have experienced issues with Win 8, as of yet its not listed as supported in system requirements for the ipad.

My iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone

my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

HT1351 I have 2 ipods -1st generation Nano and I pod Touch. I tunes will not sync with the former. It appears this has only been a problem since downloading I Tunes 11. On connecting the Nano I Tunes does not seem to recognise it in any shape or form.

Old Nano will not sync with I Tunes ? dates to downloading I Tunes 11 Using original connections ? Any comments

Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

IPod touch 3G - activation required, will not sync properly, freezes up windows 7

Hi,
I am having a lot of trouble with my iPod touch 3G.
     I had not synced my iPhone 4 and my iPod touch for about a month as I was re-inputting my music into iTunes - I didn't want to sync them when not all the music I wanted would be synced onto them. Prior to syncing the devices, one day my iPod randomly displayed the "activation required" notification and the "connect to iTunes" screen. Neither my iPod nor my iPhone is jail broken, so this cannot be the cause of the deactivation. All I use my iPod for is plugging into my stereo system.
     Regardless, I had finally managed to sort through all my music and had managed to sync my iPhone with no hitches. However, I ran into various issues with the iPod. A pop-up in iTunes said that it detect the device but could read it and that I would need to restore my iPod. So I did so (restored to the back-up). However, not even a third of the way into the restore everything just seemed to stop. My screen went black with only the mouse flickering. I restarted my computer and tried restoring it again (again to the back-up). It got further this time and actually managed to sync some songs (around 70 out of 850). However, a pop-up appeared saying that iTunes could not write from the song or disk. So I unplugged my iPod and plugged it back in and it immediately slowed down my computer. Chrome would not respond, Shockwave crashed, iTunes would not respond, etc.
     Anyways, over the past couple days I have tried restoring the iPod (to factory settings) and that seems to have worked. I no longer have the constant "activation required" notification. iTunes seems to be having trouble syncing though. It will get a couple more songs synched and then display another pop-up saying that it could not write from the song files and then the synching process just gets stuck. The iPod no longer displays the synching icon, but iTunes remains stuck on "finishing sync".
(The problem cannot be with the songs as they sync perfectly fine to my iPhone).
     On my iPod it shows all the songs which are/should be synched onto it. The synched songs appear in black (like normal) however, the majority of my songs are in a light grey and cannot be selected or played (basically it has the information about the song, but not the actual file itself). I can also use Wi-Fi or Bluetooth. They are both greyed-out and say "No Wi-Fi" or "Unavailable" respectively.
     Just as a note, I am on Windows 7 and have McAfee Antivirus Plus. I know that some people have some issues due to the firewall but I unsure as to how this could be the cause when my iPhone syncs perfectly well under the same conditions. I have iTunes 10.7.0.21 and my iPod is running on 5.1.1. If you need any additional information please ask!
If someone could please help, I would be extremely grateful! I'm at my wits end.
Thanks!

See if disabling the antivirus and firewall resolves the problem.

HT5278 I have downloaded this update and now my i pod touch will not sync with my laptop and all my songs and downloads have been lost off my i pod.

Since downloading the ios5.1.1, my ipod touch has been erased of all my songs and downloads. I have tried to sync it again and again but it wont sync with my laptop or my wifes. I havnt done anything different to what it sadi on the screen. I am not a happy chap ias i have over 300 songs and games which i have purchased. Can you please shed some light on this problem.
Many thanks
C cordall.

Connect in recovery mode and set it up as new device, explained here iOS: Unable to update or restore and
How to back up your data and set up as a new device
Music and apps bought in iTunes can be downloaded again for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1351 My iPod Touch and my iPad will not sync with my laptop in iTunes. Apple say to open iTunes and click on preferences. I can't find preferences, where are they?

Similar Messages

Maybe you are looking for