HT1386 Ahh help! tAhh help! the option of devices is not appearing on the left hand side of my itunes page so I cant connect my ipad

I cant connect my ipad as the option of devices is not on the left side page of my computer itunes page

Device Not Recognised 
For PC  >  http://support.apple.com/kb/TS1538
For Mac  >  http://support.apple.com/kb/ts1591

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