HT1386 I received an iPhone 4 from my brother and his computer is still synced to the phone. how do I take his computer off to hook mine up to my iPhone?

hello. yes I had received a iPhone 4 from my brother, he was deciding if he Was going to keep it or not and for some reason he synced his. imputed to the phone-for the itunes wifi syncing. so know I am unable to load my iTunes to my iPhone. is there. way to change/take his computer off my phone so I can use my iTunes? thank you.

wouldn't that delete everything I have on the iPhone? what if I have acess to his computer?

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HT5661 just purchased a iphone 4 and the person i bought it off removed the device from there apple id account but i still cant activate the phone what am i doing wrong

Just bought iPhone 4 has been removed from owners account but still can't activate the phone in my name or do anything with it

What kind of error message is preventing you from doing it?

I am trying to restore my iPhone 5 and my screen is no longer able to use and there is a lock code on the phone, how do i restore the phone without having to use the phonne?

how do i restore my iPhone with a lock code on the phone and the screen is completely unable to use?

Forgotten Passcode or device disabled after entering wrong passcode
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I updated my iPhone 4s and iPad4 to 7.1 and now iTunes won't sync with the phone. The iPad is having no issues syncing.

I've rebooted both my Macbook and the phone, restored the phone to new, and restored it from my last backup and still nothing helps the issue. It is visible in itunes but won't allow me to move media on to it. Any suggestions?

I have the same issue with my iPhone 4s since updating to ios 7.1. It says "preparing to update" and then spins like that and does nothing. If I'm trying to copy a song from my laptop to my phone it is grey.
Help please.
Thanks!

HT1495 I have a macbook air and a desktop . My iphone is 'synced' with the air. I cannot take songs podcasts off my desktop!?

or - how to use multiple computers with one iphone
docmartin51

No. You still must purchase your copy of Lion from the App Store using your Apple ID. A pre-installed Lion is not freely transferrable to another person or computer. Read the warranty.

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

It sounds like the battery might have gone bad, and is swelling and causing the symptoms you describe. Do not attempt to use the phone, but take it to Apple for evaluation.

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

iPhone warranty is not international, but is valid only in
the country of original purchase. Since you bought the iPhone
in the UK, your warranty is valid anywhere in the EU but not
in Egypt. You can gry taking it to an Apple authorized reseller,
but don't be surprised if they tell you they cannot do anything.

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.
We've think that Apple do it for making the change of the phone!! :O
what will we have to do for making the downgrade of OS of the phone?
tks Andrea

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Apple has never supported downgrading of the iOS.

I BOUGHT an application from my iphone Application icon and paid 2.99 dollars too, for phone tracker , downloaded sucessfully and its working too but not tracking the phones as mentioned in the description can any one support me??? better from apple

I BOUGHT an application from my iphone Application icon and paid 2.99 dollars too, for phone tracker , downloaded sucessfully and its working too but not tracking the phones as mentioned in the description can any one support me??? better from apple!!

Is this the app you're referring to?
http://itunes.apple.com/us/app/phone-tracker/id348537489?mt=8
As you'll note it's made by Presselite and that page has a link to their support.
Also, you'll find it best not to post questions about iPhone apps in the AppleWorks forum. Best to contact the makers of the app.
Regards
TD

HT1296 I'm having difficulty syncing my iCal between my home computer and iPhone. New entries from my home are not syncing with the phone and vice-versa. I didn't have any problems with this before until the latest phone update. Any suggestions?

I'm having difficulty syncing my iCal between my home computer and iPhone. New entries from my home are not syncing with the phone and vice-versa. I didn't have any problems with this before until the latest phone update. Any suggestions?

It could be that the existing wire in your appartment is not clean enough to provision DSL only. When combined with the phone possibly it has a higher line voltage and worked before. Now that the line is to be provisioned without phone service it may be giving them trouble that did not show before they came out and ran the new line test. So a new jack dedecated for your DSL line may require a new wire be run to your appartment. Also the account for internet only used to require direct billing to a credit card or something else. This was a number of years ago. Most accounts are linked to a phone number, and without a voice number it adds to the confusion.
If you are getting the voice and everything turned on as before, then I am at a loss for words.

I recently received an ipad 2 from my brother i want to update my software to version 6 is there anyway i can update without losing the apps he sent it with?

i received an ipad 2 from my brother in Germany
i want to update the version of the ipad from version 4 to 6
i was wondering if there is any way that i can update it without losing the apps that he sent it with??

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

I have an Iphone 5 and want to organize all my contacts on line vs on the phone, how can I do that.

1) I have an Iphone 5 and want to organize all my contacts /emails on line vs on the phone, how can I do that? It seems somehow I have about 10 listings for one person - I think some came when I hit facebook to sync - which was a mistake I dont want to share my contacts.
Also easier to type in new addresses on an computer vs the Iphone.
2) I have a book on my itunes from my Ipad that is not downloaded to my Iphone.
3) My Itunes identity on is saying it is my Ipod, how can I have it seperate for Iphone, Ipad and Ipod in Itunes?
Thank you!!

I went into the cloud on phone it was on. Turned off and back on. Now i have 6 of one contactDeleted face books also incase that was the issue. I went to Itunes and couldnt find contacts - now I wonder it is is my outlook email too adding information as I am seeing contacts that are only on my outlook emails.

HT1386 I received an iPhone 4 from my brother and his computer is still synced to the phone. how do I take his computer off to hook mine up to my iPhone?

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