HT1414 can i recover the contents of my iphone after restoring to factory conditions

I am unlocking my iphone4 from Att. I will be able to restore the contents of it after the unlock?.

Sync your phone to create a current backup. Once done, hit the "Restore" button on the Summary Pane. Once complete, you should get the "Congratulations" screen. Then, restore your phone from the backup you created when you started.
That's all you have to do.

Similar Messages

HT1414 Is there any way to recover the backup of your iPhone after restoring to factory settings?

I restored my iPhone4 to factoring settings without realizing it. I need some of the things that were on my last backup before i restored it. I was wondering if there was any way to reverse this.

With an iTunes back up you can find if you have one by following the steps below if you have a PC/Mac.
Windows:
Edit>Preferences>Devices
Mac:
iTunes>Preferences>Devices
With iCloud follow the steps below.
1. Go to Settings>iCloud
2. Sign In
3. Tap Storage & Back up
4. Manage Storage
This will show back ups made on iCloud.
If you have a back in iTunes or iCloud restore from that back up and see whatdatat comes back on the phone.
Hope this helps

HT4859 can i see the contents of my iphone after a back-up to icloud?

I just set my iphone to back-up on icloud and tried a sync. I don't see any of my apps or photos on icloud?

Welcome to the Apple Community.
You can see the back up file at settings > iCloud > backup & storage > manage..... But you can't see the contents of the backup file.
Is your profile correct, the iPhone 3G can't use iCloud.

I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)

"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!

Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before

ITunes can't read the contents of my iPhone

I try to sync my iPhone 5c, and it says it can't read the contents of my iPhone, and I need to restore it to factory settings; I can't do that, because I need to back it up, but iTunes won't let me do that either. Help?

Hi again,
You said iTunes won't let you back up, but you can do an iCloud backup from your iPhone. Go to Settings - iCloud - Storage and Backup and turn on iCloud backup. Then click Back Up Now at the bottom.
After that you can go ahead with the restore to factory settings and restore your data from the iCloud backup.
All your music will be wiped but you can sync it back.

Help required please. "Itunes can not read the contents of my iphone"

Greetings all,
I know this question has been asked before and I apologize for asking again but all the solutions provided don't seam to work for me, can anyone help me please.
I am receving the message: "Itunes can not read the contents of the iPhone. Go to the summary tab In iPhone Preferences and click restore torestore this Iphone to factory settings".
Now a little about my iphone, Itunes and my laptop and what steps i havealready tried.
I have an iPhone 4 running software 5.0
My itunes version is 10.5.0.142
I know these are not the most up to date versions but I have had this issue for almost 3 months now and updating the software back then was the first step I tried. I don’t believe updating to the latest will fix this issue as updating the last two times did nothing.
Every so often after starting Itunes, The program will stop responding and will require the three finger death kill (CTRL, ALT, DELETE) to open task manager to end the task of Itunes. Once it shuts down, I restart the iTunes and it runs smoothly, apart from not reading my iPhone.
When I run a diagnostic in itunes under the help tab, I get these fail messages:
Network Connectivity test: Secure link to Itunes store fail
Device connectivity test: Under support services: Itunes helper is not running. And under ports: No iPod, iPhone or iPad found.
Device Sync test: No iPod touch, iPhone or iPad found.
*See below for full diagnostic report*
I have restored back to factory settings twice.
I have shut down and restarted both my iPhone and laptop.
I am running Windows 7 32-bit on my laptop.
I am using ZoneAlarm as my fire wall, and have been disabling it when syncing my iPhone to prevent other error messages.
The iPhone is plugged into a genuine Iphone USB cable and is plugged into a USB port not a USB hub on my laptop, I have tried plugging it into all 4 USB ports and this issue still persist. The Cable is less then 5 months old, is not frayed or damaged in any way, have also borrowed 2 other cables from friends and still the same issue.
The iPhone does not even come up in windows explorer as a digital camera.
The iPhone is NOT jailbroken
I do not live close to a so called genius bar, however I have made the journey to them on 3 separate occasions last year when I first received my iPhone for a different issue, the so called genius's could not fix the problem so they just gave me a new (refurbished) iPhone, which did not extend my warranty. I will not be taking the iPhone back to them as I believe they can not resolve many issues, this is why I am reaching out to the power of the people in the wider apple community.
I have read in other forums about ifunbox and other programs for jail broken iPhones to isolate folders “iTunesDB” and "iTunesCDB" and delete them. If this is the issue is there a way to access these files through windows explorer as my iphone is not jailbroken.
I hope I have provided enough information and someone can help me fix this issue. If I have left anything out, please let me know. I thank everyone in advance for your patience and support.
Thanks
Hoggie27
FULL DIAGNOSITC REPORT
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 001BAD14XXXXEA78
Current user is an administrator.
The current local date and time is 2011-11-16 10:04:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 230M
**** External Plug-ins Information ****
No external plug-ins installed.
The drive H: Vodafone USB SCSI CD-ROM Rev USB is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {97524DB0-B9DC-41DB-8AFA-0CE6938F7C95}
Description:    PC
IP Address:    (HAS BEEN REMOVED FOR PERSONAL REASONS)
Subnet Mask:    255.255.255.255
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:    10.143.147.147
        10.143.147.148
Adapter Name:    {BFF0456E-DE42-4FEF-B1FA-1EA1C5EDEE42}
Description:    Vodafone Mobile Broadband Network Adapter (ZTE)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:
Adapter Name:    {D5511FFD-0CA8-4F62-B3CA-E90384FFCD03}
Description:    Broadcom 43225 802.11b/g/n
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection:    PC
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
ZoneAlarm Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-16 09:59:57.
**** CD/DVD Drive Tests ****
LowerFilters: Afc (1.0.0.2),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: hp CDDVDW TS-L633N, Rev 0300
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 4 (GSM) running firmware version 5.0
Serial Number:    85107XQLA4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
< Edited By Host >

Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again

ITunes can't read the contents of my iPhone... Any fixes without restoring?

Whenever I plug my iPhone 4S running iOS 6 Beta 4 into iTunes 10.7 on my Windows 7 64 Bit machine, iTunes gives me an error message stating that "iTunes cannot read the contents of this iPhone. Please restore it". I absolutely CANNOT restore it... Is there any way I can fix it without having to restore?

Hi again,
You said iTunes won't let you back up, but you can do an iCloud backup from your iPhone. Go to Settings - iCloud - Storage and Backup and turn on iCloud backup. Then click Back Up Now at the bottom.
After that you can go ahead with the restore to factory settings and restore your data from the iCloud backup.
All your music will be wiped but you can sync it back.

ITunes is repeatedly saying it can't read the content on my iPhone 5c

Every time I connect my phone to my laptop (Windows 8 system), iTunes tells me it can't read the contents of the phone and suggests resetting it. I've done this several times, basically bordering on the obscene amount. If I had to pick an actual number of times, I'd say at least 20 over a week's time. Every single time I set up the phone, either from a back up or as a new phone, neither option fixes the problem, iTunes says it's syncing and then syncs nothing to the phone like it says it has. I usually try syncing a few more times just in case, but it never puts anything on the phone. I've uninstalled all Apple programs from my computer and re-installed them, I've taken my phone to the store I bought it at and had a completely new phone sent to me, I've reset it a billion times, I've turned it off and back on again, I've made sure to use the eject button every time I unplug the phone from the computer, I've checked to make sure I have the latest software updates, I use the cord from Apple and not a copycat version, and still every time (except for right after reset, before unplugging for the first time) iTunes says it can't read my phone and I need to reset it. I'm at a complete loss! Has anyone else had this problem and somehow managed to resolve it? I love my phone (and my iPad, which has also started doing this) and I don't want to switch to another device.

When you removed and reinstalled iTunes, did you follow the steps in the support document? Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 If not, that can create its own set of problems. What kind of anti-virus software are you using on the computer? Have you tried to disable the firewall and anti-virus software? Do you have a passcode on the device? If so, do you unlock the phone before you attempt to sync? Others have reported this helps. You say the iPad has started to display this behavior. Have you done anything different to it or the laptop just prior to this starting? Are you logged into the computer as an administrator?

You can delete all the contents of my iphon

you can delete all the contents my iphone

That isn't a question - what do you want to do?

Itunes keeps telling my it can not read the contents of my iphone and that i need to reset it back to factory settings. I dont want to do that there is nothing wrong with my phone and my computer recongnizes that the phone is there.

I tunes keeps telling me that it can not read my phone and it wants me to reset to factory setting there is nothing wrong with my phone and my computer reads the phone. What should I do I already did the restart of the apple mpbile device service.

Do an iCloud-backup, reset the iPhone and restore is from the iCloud-backup.
Let me know if it works

HT1414 Is it possible backup pics from my Iphone after restoring??please help!!

Is it possible to backup all pics on my Iphone 4s after restoring? I got back contacts, but how to backup my pics and videos?Please help!!

You should be importing all pics and vids taken with your iphone to your comuter regularly as you would with any digital camera, particularly before any update or restore.
If you failed to do this, then they are likely gone.
You can try restoring from backup

Broke my laptop, i didnt back up itunes library, how can i recover the contents to put into new libarary

is there a way to recover?

No backup is a big mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

ITunes can't read the contents on my iPhone!!

In addition, I can't restore my iphone due to error 3014. Please help me out!!

Have you used any Apps that weren't made by Apple with your iPhone or modified the hosts file on your computer?
See this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
Try restoring the iPhone from recovery mode after re-creating the hosts file or using another computer.

ITunes just told me that it "can't read the contents of this iPhone, click

the restore tab to restore this phone to factory settings".
What caused this? I just bought the phone yesterday and it seemed to synch with only one problem.
That problem was that the music on my old 3G phone didn't get copied over as it wasn't in my iTunes library anymore. Somewhere along the line, my pc hard drive filled up and I had to move all of my music to an external hard drive. I never bothered resynching it with iTunes, I just manually added albums to itunes periodically as I wanted to listen to them.
So today I went ahead and added the Music folder on my external drive to my iTunes library so that I could readd my lost music to my phone.
Now, after that operation completed, I get this error message. What gives? I think it's possible that the two aren't related. I'm really worried that I'm going to lose all of my data! Please help.

I've seen it. Typically when I update my or my wife's iThings, there's some kind of issue, probably because we sync the devices so rarely. Usually a cold reboot of both the iThing and iTunes fixes this.
To sync my iPad for the first time I had to reboot the computer itself (Mac Mini).
You are not alone I just feel sorry for the folks who restore their phone without first toggling the unit state of the on-off attenuator.
Message was edited by: Kurt Kober

How can I reset the feature find my iPhone after using it?

I used find my iphone to change the password of my iPad and now that I found it when I try to use it again, it only request the contact phone, how can I reset this feature in case I really lost it? Thanks

Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
If you haven't got notifications muted then try inserting and removing the headphones again

HT1414 can i recover the contents of my iphone after restoring to factory conditions

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