HT1414 Hello, do you know what I can do when my Iphone is blocked with the apple appearing ? I cannot enter into the phone and I don't know what to do ? Thank you

Hello,
Do you know what I can do when my Iphone is blocked with the apple appearing ?
I cannot enter into the phone and I don't know what to do ?
Thank you for your help
AMGSO

Basics from the manual are restart, reset, and restore.
Have you tried these?

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Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
Try to get into your machine and if you do, the first thing you dois
backup your files to a external drive. (not TimeMachine) viaregular
drag and drop methods.
Disconnect this drive. and all others.
Repair Permissions /Drive from the installer disk
You can then c boot off the installer disk for your OS versionand
under the Utilities menu is Disk Utility > Repair Disk and
Repair Permissions.
Any warnings related to Disk Repair that are not repaired
is a sign of trouble.
This one about permissions you can ignore
http://support.apple.com/kb/TS1448
Reinstall OS X
Also you can reinstall just OS X itself while c booted off the
installer disk, shouldn't effect your programs or files
(but backup all files just in case)
Hold off Software updating until your third party software
has a update to work with the current OS X version.
OnyX clean and check
You can download and run ALL the cleaning and maintenance
aspects of the free OnyX and reboot here:
http://www.titanium.free.fr/
Also use OnyX Verify > Preferences (check to show onlycorrupt)
plist files, write them down and find them and move them to your
desktop and reboot, they will be rebuilt. If everything is finethen
delete the old plists and set your preferences again.
Most drastic method
If that don't work, c boot off the installer disk again, thistime
use Disk Utility to Erase >format HFS+ Journaled with Security
option > Zero All Data (will take some time) This will totally
wipe the drive of everything and is a last ditch effort.
When it's done quit, and reinstall OS X.
You'll have to go through the setup and reinstall your programs
and files from backup. Secret is use the same user name and
drive name as the previous time so your iTunes folder will work
without a hitch.
If you restore from TimeMachine, it's possible whatever problem
you had can return, but you can try and if it doesn't work, just
repeat above without TimeMachine.
Clone your boot drive
Later look at free/donationware Carbon Copy Clone your boot
drive to a external HFS+ Journaled formatted drive (in DiskUtility)
and keep in a safe place, it hold option bootable, reverseclone
great if your hard drive bites it, or TimeMachine gets hosed.
TM isn't bootable.

I have an account that I never used on my phone and I don't know the password. I checked online and there is no apple ID that using this email. What should I do to delete this account from my phone?

See above

Hello there, sunnysjy23.
I'm not clear on what account you're looking to remove. If you are looking to change the Apple ID you have signed into the phone for use in the App Store and iTunes Store, then this Knowledge Base article should prove helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
If it's an email account you're looking to remove then step #4 in this article has your solution:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
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If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
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What number can i call to help me out with my apple account ....

how can i delate all data from ibooks

Hi arnoldo137,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Books
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the book you deleted again (it depends on where you live). To delete a book:
Tap the iBooks app.
View your Purchased Books collection.
Tap Edit.
Tap any books you want to delete.
Tap Delete.
You'll have the option to delete your book on all your devices.
More ways to get help:
Contact iTunes Store support
U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273)
Cheers,
- Judy

HT1414 Hello, do you know what I can do when my Iphone is blocked with the apple appearing ? I cannot enter into the phone and I don't know what to do ? Thank you

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