HT1420 how do i deauthorise my old computer?
Hi Guys,
I am trying to deauthorise one of my computers as I got a new one today, but i already have 5 computers authorising it so i needed to deauthorise this one. I know where to find the deauthorise area but when i try it comes up with 'Could not authorize because either your username or password are invalid' but i entered my apple id and password that always works for everything else.
im very lost someone please help!
thanks, Shelly
Enter the correct credentials and it will work.
Similar Messages
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HT1420 How can I deauthorize an old computer that I have no access to?
How can I deauthorize an old computer that I have no access to?
You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards -
I have successfully deauthorised my old computer but a unable to authorise my new machine. I have followed the instructions but there is no option on the store menu to 'Authorise this computer'. Please help!
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
HT1420 how can i deauthorize an old computer
Can anyone tell me how i can deathorize an old computer, so i can sync my iphone to this computer.
iTunes > Store > "Deauthorize this Computer..."
You can deauthorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "deauthorize all" your authorized computers, authorize each one as required. -
HT1420 how do I deauthorise my old phone?
I've just got my new iPhone 5 and want to deauthorise my old iPhone 3GS so I can gift it.
When I go to the iTunes "Store" menu it asks me if I want to deauthorise "this computer"
How do I get it to deauthorise my old phone?
ThanksiPhones (and iPads and iPods) aren't authorised or deauthorised, only computers are. If you are giving the phone to somebody then log out of your iTunes account on it by tapping on your id in Settings > Store, and then do Settings > General > Reset > Erase All Content And Settings to remove all of your content from it and put it back to factory defaults.
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I have an old computer with music on it. I can't get the internet on that computer anymore. I want to deauthorize it and authorize another one. Can I deauthorize a computer from a different computer? Thanks.
Only through the Deauthorize All function or by logging into it through Virtual Network Computing.
(78016) -
HT1420 how do i deauthorize an old computer
It says I have old computers, I am currently only using my mac. I would like to know how to deactivate old computers?
Individual computers can only be deauthorised directly on them, but if you've reached the 5 computer limit then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then (re-)authorise the computers that you still have and need : authorising and deauthorising.
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How do i deauthorise an old computer?
Hi
Just bought a new laptop amd tried to activate home sharing - apple says I already have 5 enabled- no idea what 2 of them are must be old computers which have died how do I remove them?
thanksUse the Deauthorize All command documented in this article.
(67729) -
I have a new iPod Touch, so how can I deauthorise my "old" iPod Touch, before giving it to my brother or husband?
Thank you.Are you just trying to deauthorize it from your iTunes account, or do you want to totally erase it?
Your iPod touch is not actually authorized to anything other than the computer you sync it with; it is not authorized with the iTunes store the way your computer is. Giving your iPod to someone else won't give them your store info. Once they plug it into their own iTunes, it will force them to erase the whole thing in order to sync it with their own computer.
If you want to wipe the thing clean before giving it to them, plug it into your computer and choose the option to Restore it. (Or on the device itself, to go Settings > General > Reset > Erase All Content and Settings.) -
How do I delete an old computer on the sharing to put in a new one?
How do I delete an old computer in i tunes home sharing and put in a new one?
Welcome to the Apple Community.
There is no need to delete a computer from homesharing, when it's off it can't share. Do you mean de-authorise, which you can do from the store menu in the iTunes application. If you no longer have your computer, you can de-authorise all computers from your iTunes store account settings, and then re-authorise those you still have. You can only do this once every 12 months. -
How can I deactivate an old computer that I know longer have?
How can I deactivate an old computer that I know longer have? I own two computers and Adobe permits two computers on a subscription. However, when I bought my third new computer and didn't deactivate my old computer, I did not notify Adobe. Now, there is a message saying that I must deactivate the old computer to register the new computer. I don't know how to do this. Can anyone help?
You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards -
How do I deauthorize my old computer and authorize my new one?
How do I deauthorize my old computer and authorize a new one?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
Deauthorization is done the same way, except for choosing Deauthorize this Computer.
(85665) -
How do i deactivate my old computer from my adobe elements 13 and add my new one on
how do i deactivate my old computer from my adobe elements 13 and activate my new computer
Hi,
Please try the steps mentioned in the article and check if this helps.
Do let me know if you need any other assistance.
Thanks,
Swapnil -
when I first got my ipad I sync the ipad to my old computer.....how do i remove that old computer and replace with new PC?
Have you copied your library over from your old computer : http://support.apple.com/kb/HT4527 ?
There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141 -
How do I unauthorize an old computer?
How do I unauthorize an old computer?
Please see this page and expand the option suited to you situation (depending on whether you have access to the old computer or not - if not you will need to 'De-authorise all' and re-authorise the ones you want).
http://support.apple.com/kb/HT1420
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