HT1420 My hard drive died. My IT guy reloaded stuff. However I needed to authorize this drive to get itunes to work. How do I deauthorize a dead drive?????

My hard drive died. My IT guy reloaded stuff. However I needed to authorize this drive to get it to work. How do I deauthorize a dead drive????? It says I now have 5 authorized devices - but this computer is now counted twice - first old dead hard drive and now this new hard drive. Thanks!

Deauthorize your computer twice, and then authorize it. If that doesn't work, use the Deauthorize All function.
(67912)

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HT1420 I have the new version of the macbook pro and I cannot find authorize this computer anywhere on itunes. I have read the directions multiple times and still cannot find it. Please help!

I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

Trying to get iTunes to work on an external drive. Help?

Okay, so my computer's main hard drive is pretty full, so I've been moving all my music to an external drive. The issue I'm having is that I can't get iTunes to work on that drive. I know I'm probably not phrasing this very clearly, sorry. But anyway. I've installed iTunes on the external drive, and I've moved all my music to that drive. However, the iTunes music folder is still in My Music, and iTunes "can't find" any of the music on my external drive unless I specifically go and find them.Can I tell iTunes to look at this other folder for its default library or something? Thanks for your help.

Hello and Welcome to Apple Discussions.
Try following the instructions in this article:
http://docs.info.apple.com/article.html?artnum=305451
cheers
mrtotes

I cannot get my email to send or receive after attempting to get my MobileMe to work after a year of sitting on my hard drive. What do I need to do in order to get my email working again? A window pops up telling me my pasword is incorrect!

I have two email addresses coming into my mail at all times. Recently, I tried to activate MobileMe after it had sat unused on my hard drive. Since then, one of my email addresses does not send or receive. The window pops up telling me my password is wrong. What do I need to accomplish to fix this issue?

Hi Sonia,
While transferring Adobe from laptop to PC the licensing files got corrupt and the right way to use Adobe Applications is to install first as transferring from a different machine can give you problems.
You can try steps from this article if that helps otherwise you have to reinstall and manually delete some files , everything is mentioned.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
You can download CS4 from here:
Download CS4 products

My music and video i save on my ext, drive when i need i drag folder i want to itunes and sync, how come now it's save on my pc and took alots space? how can do like beore iphone 4 did not do like that

my video and music i save on my ext drive when i want to sync to my phone or ipad i drag folder into play list itunes and sync, before it did not save on my pc but now it save on my pc drive and took alots space, how can i do all my folder music and video did not save on my pc and into my ext,drive? please help me
Thanks
MPHU

Hi MJPHU,
I understand that when you want to move music or video from your external hard drive to sync with iTunes, that media is staying on your computer and taking up hard drive space. In this situation I would recommend changeing the location of where iTunes looks for the media. This way you can sync anything you want without dragging files to your computer hard drive. If the external drive with the media is connected, iTunes will sync directly from there. The following article explains how to change the location of where iTunes looks for your media.
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/ht1364
Thanks for reaching out,
-Joe

I have a partitioned laptop. Itunes automatically consigns movies and audiobooks in the C drive which is close to full. How do I get itunes to work from the movies and audiobooks files in my D drive so that the C drive memory is not compromised?

I have a partitioned laptop. Itunes automatically consigns files from my D drive to the C drive when I import them. My C drive is running out of space! What commands do I use to ensure that Itunes draws directly from my D drive for high space usesr like movies, podcasts and audiobooks ?

Quit iTunes.
Copy the iTunes Folder to the D drive, leave a copy on the C drive.
Then open the XML file in the C drive in the iTunes folder with a Text editor with "Find and Replace" ability.
Correct all the partial pathnames so it matches the new location where the iTunes Folder is now.
Example:
Find: C:\Windows\Users\Johnny\Music\iTunesFolder... to
Replace: D\\Music\iTunesFolder....
Quit iTunes and transfer all the folders out of the iTunes Folder on C except the two single files, including the XML you edited.
Start iTunes and click on one song you have but dislike, if it plays your fine. Leave the C/iTunes folders alone to make sure it works for all your content, then finally back it up or delete it to make room on C. Do a Windows defrag on C for increased performance.
If you get a Explanation Point in iTunes, it didn't find the file and you didn't correct the pathnames correctly..

HT1420 I had to wipe out my pc and start again i found all my music, but when i try to sync my ipod it's telling me I need to authorize the music I have of my sisters, I've tried deauthorize all, that didn't work, what do I need to do?

I had to wipe out my PC and start again from scratch, found all my music and uplaoded that to my Itunes but now I can't play my music from my sister says I have 5 authorized, have tried to deautorize all and still nothing? Do I need her to do this or how can i fix this?

If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/

HT1420 I can't find the "authorize this computer" on the itunes store

I can't find the "authorize this computer" on the itunes store

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HT1420 can't find the "authorize this computer" tab under itune store

need help finding the "authorize this computer" tab. Not showing under itunes store. I must be missing it all support messages say the same thing.

Are you up to date with itunes?
Also, are you looking under the Store menu at the top, where it says, "File Edit View Control Store"?

HT1420 I am unable to fine the menu on the i tune store to authorize this computer

I have a windows 8 tablet and i an trying to authorise my tablet it states to go to the menu on my i tunes account but there is no menu option ?

Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(86301)

HT1420 I Cannot find the "authorize this computer" on my iTunes store menu

I cannot find the 'authorize this computer' option in the itunes store menu.....

Welcome to Apple Support Communities
iTunes 11 for Windows has the menu bar hidden. To show it, hold the Alt key and choose the Store menu (on the menu bar) > Authorize this Computer

HT1420 where do i find authorize this comuter in the itunes store?

where do i find authorize this computer in the itunes store?

Hi upsops,
Press the Alt key to display the menu options:
http://support.apple.com/kb/HT5610
Then click on Store in the menu at the top. Authorize this Computer is under that menu option.
Cheers,
GB

HT1420 One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

I have the same problem. What load of BS.
I feel so sorry for people that switched over from PC to mac because they were misled to believe that 'macs just work'.
Imagine someone without a degree in patience and computer engineering ever being able to work this problem out.
All I want to do it sync my iPad with some movies that I bought. NOPE I have apparently authorized more than 5 computers which is ridiculous because I own.... 1 computer. LOL.
Really bored with Apple's paranoia, ego and illogical control.

HT1420 How do I deauthorize a dead computer

As I said, how do I deauthorize a dead computer?

Expanding on what Niel said, you cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
If for some reason you really feel you need to deauthorize that system now, you can try contacting the iTunes Store customer support department through their Contact form (follow the on-screen instructions) and explaining the problem to them. They might be willing to clear your authorizations for you.
Regards.

HT1420 How do you do this? From the Store menu, choose Authorize This Computer. there is no option to Authorize This Compyter from the iTunes "store"!!!???

How do you do this? From the Store menu, choose Authorize This Computer. there is no option to Authorize This Compyter from the iTunes "store"!!!???

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(89775)

HT1420 My hard drive died. My IT guy reloaded stuff. However I needed to authorize this drive to get itunes to work. How do I deauthorize a dead drive?????

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