HT1420 One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

I have the same problem. What load of BS.
I feel so sorry for people that switched over from PC to mac because they were misled to believe that 'macs just work'.
Imagine someone without a degree in patience and computer engineering ever being able to work this problem out.
All I want to do it sync my iPad with some movies that I bought. NOPE I have apparently authorized more than 5 computers which is ridiculous because I own.... 1 computer. LOL.
Really bored with Apple's paranoia, ego and illogical control.

Similar Messages

I need to authorize an new computer but I am at the limit of five and can't reauthorize from old computers as they are either dead or not in my procession. How do I unauthorized all computers so that I can authorize my new computer?

I need to authorize an new computer but I am at the limit of five and can't deauthorize from old computers as they are either dead or not in my procession. How do I deauthorize all computers so that I can authorize my new computer?

The page Roger posted is good but was very confusing for me. I'll try to help you out since that article was confusing to me.
In iTunes, Click your name/email that is directly to the left of the search bar.
Click account info.
Sign in.
Click this button where the mouse is:
(the screenshot is from an older iTunes on windows, but it is the same on the new versions)
Done!
You can only use that button once per year, so try to remember to deauthorize computers before you get rid of them.

HT1386 Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I downloaded Pandora to my iPOD and then my wifi quit and had to be restored and now i can't open Pandora. It says it is not connected to the internet.

I downloaded Pandora to my iPOD and then my wifi quit and i had to restart it and now Pandora says it is not connected to the internet. How do I get it reconnected?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then back on the router
- Reset Network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

HT1420 itunes notified me that there were 5 computers authorized and i could not add another without unauthorizing an existing one. i did so and it shows the four remaining but when i go to authorize my new computer it keeps saying i still have 5. how do

I recently purchased an imac. the itunes store notified me there were already 5 computers authorized. i de authorized 1 computer in the mange my account window. it shows 4 computers now authorized but when i try to authorize new computer it says i have 5 computers authorized. will it update? what is wrong?

That should work but it might take awhile for the data to sync. If you're okay with this, what I would do is to go to the iTunes Store and de-authorise all. Then re-authorise the ones you want to. This method has less errors since the command it to erase all registration. If you want to do that, sign in to your account in the iTunes Store. There is a line item that de-authorise all after you signed in.

Itunes says that I have five computers authorized, but I have only done this for one computer. I want to authorize a new computer but it won't let me. Any ideas on how to fix this problem?

I have one computer authorized to connect with my ipad and ipod. I would like to authorize my husband's computer to enable home sharing, but keep getting the error that I have five computers authorized. Not sure how this is possible. I'm tempted to try to deauthorize all computers and start over, but fear that this may create new problems. Any ideas on where the issue is?
thanks -
Deb

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

HT1420 After deauthorizing all computers, I did not get a messsage to finish and I am unable to authorize my new computer. What do I do next?

I was unable to complete the deauthorization process for previously installed computers.

I am having the same problem. I just want to get the last of the music I purchased off this really terrible, terrible software system so I can use it on a real phone (Android-based). The thing must have known I'm trying to get rid of it because it won't let me deauthorize my computers so I can get the music on this one (hard drive crashed ... twice). I am ending all my association with Apple because their products fail so badly whenever I try to do anything (like this). For the life of me I can't figure out why they're so popular!

When I tried to do the update it caused an error. So I had to uninstall itunes and now it won't let me reinstall it. Keeps saying something about I do not have the authority to do it.

I got this update message when I opened my itunes. So I said yes and let it update. But then I got this error message and now I can't get it to reinstall. I am the owner of this pc and have been working with Itunes forever. But it keeps telling me that I do not have the right authority to install itunes. This really stinks since all my music for my i-pod is on Itunes. Is there anyone out there who can help me with this?

Me too, kept saying a certain file was missing. Don't understand why a file would be missing, all I did was unintall itunes so I could reinstall it. Makes no sense to me.

I had my iphone and ipad synched to a old computer. Need to sync to new computer but don't want to lose data

I need help on how to sync to a new computer with out losing all of my music and apps off of my iphone and ipod.

iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527

How can i delete one of my 5 computers from itunes? i need to rigistre a new computer...

How can i delete one of my 5 computers from itunes? i need to rigistre a new computer...

1) Open itunes on the computer you want to deactivate. Make sure you are logged in. Under the "Store" menu, pull down top "De-authorize this computer"
2) If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store,
Deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About >
http://support.apple.com/kb/HT1420

HT1420 My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize n

My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize new Laptop?

You can only deauthorize everything to do that. Click on Account under Quick Links. You can deauthorize all five there. But you can only do this once a year.

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?

Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact

I tried to authorize a new computer with windows 8. Per iTunes Help,there should be an "authorize computer" section on the iTunes store menu. I only have two computers authorized so I know another one is possible. Suggestions?

I tried to authorize a new computer with Windows 8 for my iTunes acct. Per iTunes Help, there is an "authorize computer" prompt in the menu selection on iTunes store website. I can find no such listing. I have two computers linked to my account so I know that adding another one would be ok. Any suggestions?

Press the Alt and S keys and choose Authorize this Computer.
(77483)

HT1329 My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen

HT1420 One of my computers had to re install and now I need to authorize my new computer but keep telling me I reached the limit for 5 computers. What do I do?

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