HT1491 Can't purchase full album only can get songs individually

I am connected to iTunes via the wifi on my iPod touch, and when trying to purchase an album it won't let me buy the full album it only let's me buy each song individually. The $12.99 button does nothing when I hit it, but the $1.29 button for each song works. The album has 18 songs so is a waste of money to do each song individually. This happens with every album I try, not just the album that I specifically want. I know the problem can't be with payment because I have just over a $23 balance from gift cards I have redeemed. Also purchasing music through the wifi on my iPod touch is my only option as my desktop computer crashed so I have no other way to put new music on my iPod. Any ideas, comments, solutions????? Any responses are greatly appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Can't purchase full album, can only get songs individually

I am connected to iTunes via the wifi on my iPod touch, and when trying to purchase an album it won't let me buy the full album it only let's me buy each song individually. The $12.99 button does nothing when I hit it, but the $1.29 button for each song works. The album has 18 songs so is a waste of money to do each song individually. This happens with every album I try, not just the album that I specifically want. I know the problem can't be with payment because I have just over a $23 balance from gift cards I have redeemed. Also purchasing music through the wifi on my iPod touch is my only option as my desktop computer crashed so I have no other way to put new music on my iPod. Any ideas, comments, solutions????? Any responses are greatly appreciated.

I can't purchase or even sign on to my account. I keep getting the "time out" error.
I did get the following response iTunes:
I understand your concern that you cannot connect to the iTunes Store.
As a result of overwhelming demand this holiday season--demand that surpassed even Apple's expectations--the iTunes Store is currently experiencing response times that are slower than normal.
During this time you may not be able to sign in to your account on the iTunes Store. I sincerely apologize for any inconvenience. Please check back later. Thank you for your patience.
Sincerely,
Jason
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
However, I just got an iPod and so far I'm not very impressed. They should have been prepared for this problem!

HT4236 when i try deleting pictures on my ipod touch i can not choose "selected albums" i can only choose all my albums

when i try deleting pictures on my ipod touch i can not choose "selected albums" i can only choose all my albums

Yes, that's the way it works with pictures synced from a comptuer to an iOS device.
If you want to remove specific picstures/albums, do so via iTunes on the computer.

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How can I purchase an album and send it as a gift to another iPad user?

How can I purchase an album and send it as a gift to another iPad user?

iTunes Gift Options
http://support.apple.com/kb/HT2736

Can I purchase TTS voices that can be uploaded into Cap. 7 rather than imported as seperate files?

I purchased Neospeech in the past and had to create the files in their software and import them into Captivate. Can I purchase a voice that can be used in the same way as those that come free with the Captivate software?

To integrate the voices, see some tips from Kimberly CBT on this thread.
http://forums.adobe.com/message/5734631#5734631
On this thread, John Pierre mentioned that he could integrate Cereproc's voices easily with Captivate 6. See if you can get a trial version to check the voice quality and other aspects before you pay for the full version.
http://forums.adobe.com/message/5027815#5027815
Sreekanth

Apps on computer but in a different folder. Can I merge them?I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

That did the trick! Thank you.
The free trial is all I needed to migrate my iPod Touch library into my main iTunes library. For those that want to use this tool for the same needs there are some things that need to be moved manually, e.g. Apps. But you can do it within the program very easily. Also iBooks/PDFs etc. need to be moved manually. The help section will point you in the right direction.
No more switching iTunes libraries for me.

I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??

I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
<Edited by Host>

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks

Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/

I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.

Has this happened to anyone before?

Videos marked as "Album Only" can't delete

I use the shopping cart feature of iTunes 7.5 I had a number of videos that i had added to my cart but hadn't decided if i wanted to complete the transaction yet.
Some of these videos were recently added and others have been sitting there a while. Well SOME of my videos over the last week have been changed to album only and are now marked as iTunes +
No problem, just delete them, right? No luck. i can't delete them and i can't re-add them because they are marked as in my cart. Also these videos are not marked as album only in the iTunes store just my shopping cart.
This only seems to effect videos but i do have one other album i can't remove. I tried to add mad world to my cart but it added the whole album for some reason. that album can't be removed.
One last thing. I do have some videos and singles that say "Buy song / video" these are fine. i can even add new songs and buty them no problem. But these pre existing videos have become a problem.

I sent an email to itunes support but nothing really matched my question. have you had any luck?

Can I purchase an album on my iPad and listen to it on my iPhone as well?

If I purchase an album through iTunes on my iPad can I listen to it on my iPhone also?

Yes. Depending upon what country that you are in then you might be able to re-download it directly on your iPhone via the Purchased tab in the iTunes store app on it (music can't currently be re-downloaded in all countries). If you aren't in a country where music can be re-downloaded then you can connect the iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy if over to your computer and you can then sync it to your iPhone.

Can you stream full albums for free?

I would like to just listen to specific full albums on itunes, not buy them. Is this possible? When I bring an album up and open it all I see is ability to listen to song snippets for preview, not the whole song.

The iTunes Store isn't a free library or on-request radio service. There is iTunes Radio with limitations and I don't think you can make specific requests and probably not whole albums.

Can i purchase an album through itunes

need help with this don't have a visa to buy an album online. I thought i could purchase it through itunes

If you're referring to an iPhoto Book, no, you can't purchase via itunes.
Regards
TD

Purchased an album but can't download

I purchased a album and the ITunes Store took the money off my card but I can't download it unless I by it again it's not in my purcheses or download history

Hello Dark_sider,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Have a nice day,
Mario

HT1491 Can't purchase full album only can get songs individually

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