HT1491 why when i try to purchase music from the i store it keeps givivg me an error message stating there was a problem to try again? ive tried many times and get the same message
i keep getting the unknown error messase (5002) when i try to purchase music from the i tunes store. What can i do to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Similar Messages
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When I try to manually backup my ipad2, I receive an error message stating "There was a problem completing the backup. Please try again later" ... and this happens each time I try to back up. Grateful for suggestions ...
Seems to be a common enough problem. I've deleted the partial failed backup from iCloud, restoring all 5Gb of storage. Then started a manual backup. After about 20 minutes I get the same error message. I have repeated this several times. According to my iTunes on my laptop I managed one backup to iCloud from there but it is pointless if u can neither backup to or restore from iCloud via my iPhone 4. I had hoped ios 5.0.1 would solve this glitch but ....
So much for "it just works".
I have yet to see any suggested fix that works for me. Any other suggestions? -
I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime.
You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.@ reichard
yeh man i have the same problem i think when i open the ****** facetime it dosent open there is a line in facetime icon it dosent open i dont know how it work **** i want it to work hope someone help me thx -
I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!
This error message could result from an incorrect setting for date and time, or an operating system which does not have the latest updates installed. It's a good idea to have your location setting on automatic. Turn on the wi fi in your mac for a minute or so, to allow it to automatically search for your present location. Do this even though you have the correct time Date settings displayed.
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Having trouble downloading iOS 7 to my iPad 2!!!!!!! Need help!!!! Tried many times and gives me error message!!
If you are using OTA (over-the-air) update on the device itself (Settings>General>Software Update and only available under iOS 5.x or above), try updating it through iTunes instead by connecting the device to your syncing PC.
See: http://support.apple.com/kb/HT4623
Be sure and click on the section entitled "Update your device using iTunes". -
i cant download and install itunes
Hello levy69,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning installation issues:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.
You need to get a new copy of the PDF.
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I just restored my ipad and now when I connect it, I get a message that says itunes dected an ipad but doesn't recongnise it. it then tells me to unplug the ipad and plug it in again.l I do that and get the same message.
have you tried a different usb port? for the **** of it try restarting the computer as well
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When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path? When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?
Some of the following is going to use some technical terms — this area is inherently somewhat technical.
If you don't understand some part of the following reply, please ask.
Is this your own OS X Server system on your own network, or is this some other server within some larger organization?
You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured. This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
If it's a larger organization and somebody else is managing the server and the network, then you'll probably need to contact the IT folks for assistance; to learn the network setup and DNS requirements, and if there's a problem with the server itself.
The basic web URL "hyper link IP address path" — without using DNS — usually looks something the following, where you'll need to replace 10.20.30.40 with the IP address of your server:
http://10.20.30.40
UptimeJeff has posted a URL that specifies the AFP file system; an OS X file share. That's used if you're connecting to an Apple storage service somewhere on your network. You might alternatively need to specify smb://10.20.30.40 or such, if it's a Windows file server. (There can be additional requirements for connecting to Windows Server systems, too.)
If there's local IT staff available here, please contact them for assistance. If these are your own local systems and your own local OS X Server system, then some information on the server will be needed. (If you're on a NAT'd network, you'll also need to get DNS services configured and working on your local OS X Server system and your network — you'll not be able to skip this step and reference ISP DNS servers here — or things can and usually will get weird.) -
When going from the desktop to a website, I get the following message. "There was a problem sending the command to the program" Even though I get this message, I still connect to the website.
As reported in earlier replies, the annoyance disappeared after I upgraded to Roboform 7.5.6, from 7.5.4.
Regards, Steve -
When I try to install the latest version (10.5) of iTunes, the following message appears: "There was a problem with this Windows Installer package. A program running during installation is terminated unexpectedly." Is there somebody who can help me?thanks
I used this site and it fixed my problems. Hoping it will help with yours too
http://support.microsoft.com/mats/Program_Install_and_Uninstall -
when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
i am using office2007 with windows7 premium home edition. i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
a real PITA. anyone have any solution for this? Thanks
ken yanowHi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support -
I tried to install yosemite yesterday and my computer goes through the whole installation process and then to a blank white screen. I've rebooted, I've reinstalled several times and get the same result. Two days wasted and I can't use my computer!!
I don't know if you've already resolved your problem, but I had the same thing, it took me 6 hours to fix it. I had the exact same as you, installed the update and then it went to a white screen. After trying start up holding down cmmd r or holding down the alt key to try to install it again, nothing worked, same result every time. Then an angel came to me here somewhere but I can't find it now to thank him. Start in safe mode, press shift once you hear the start up chime and hold it down until you hear it again. Installation completion box came up and it was working. turn off computer and start up again normally and all is well. Except my final cut pro x doesn't work with it, have to update that now too. same as when I updated to mavericks.
Hope this helps.
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