HT1498 It took 2 hours to download my rental, then when i go to play the movie it flashes loading and then authorizing. It stays stuck on authorizing. Anyone experience this?

It took 2 hours to download my rental, then when i go to play the movie it flashes loading and then authorizing. It stays stuck on authorizing. Anyone experience this?

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

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My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

I downloaded a movie from iTunes. I wanted to burn a DVD so I dragged the movie onto a blank DVD and it appeared to burn it correctly. When I try to play the movie from this DVD I get an error message referencing "you can't open the application mediaio

I downloaded a movie from iTunes. I wanted to burn a DVD of the movie which I could play on my home entertainment system. After I had burned the DVD I tried to play the movie from it on the computer and got the message " You can't open the application mediaioserver because it may be damaged or incomplete". What is this all about? Are there settings I need to change? PS: I tried to play the DVD on my home DVD player and it also doesn't work. Help!

Klaus: Does this mean that I can only watch this movie on my computer and ipad not on my home big screen system?

How can I make my Apple TV more reliable? It takes a day to download a HD movie on a T1 to play later, but when I try to play the movies, Apple TV can't, and says try again later. Doesn't the day download time put the HD movie on the Apple TV device?

How can I make my Apple TV work? I downloaded two movies, to play later, on April 4, 2014. I tried to watch them this evening only to get a message they are not available and to try later. How long can it take Apple to download the movies? I encourage anyone thinking about buying an Apple TV to get a different media player that is reliable. Apple TV is not worth the money, nor the time it takes to download movies, nor the effort trying to get your money back when Apple TV fails,and it failsl oftern.. Apple never seems to have a problem charging for the movies, but it frequently has a provlem delivering what people pay for.

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

HT1725 My movie havent been download proparly its show a icloud symbol on the top right corner i keep trying to put the movie on my desktop but its not responding when i try to play the movie but it eithers plays another movie or doesnt play at all

i wrote my promblem on the title sorry....

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

When I rent a movie using Apple TV, it takes several hours to load and then I select watch later. When I go to my rented movies and try to watch it , it starts loading all over again. This can't be normal. Is there something that I am doing wrong?

When I rent a movie using Apple TV,it takes several hours to load. At this point, I opt to watch later. When I try to watch the movie, it starts loading again and tells me that it will be ready to watch in one hour forty four minutes. This can't be normal. Is there something I am doing wrong? Any suggestions.

If it's taking several hours then that is likely due to your internet connection. You can verify at speedtest.net
6mbps required for instant 720P
8mbps for 1080P
You can switch to SD in the settings (which only requires 3mbps)
You can also check istumbler or netstumbler for interference
Make sure you are on your ISPs DNS
The reloading is normal. There is no accessible storage on ATV. The small flash is used for caching streamed content, if you access other things or turn the device off it will be flushed.

Took hours to download emails on initial use. could time frame be limited?

When I first ran the Thunderbird beta, there were thousands of emails in some of my accounts that took hours to download. Is there a way to limit the downloaded messages to the last month or two only when first starting to use the program? Too late for me now unless I install it on another computer. Thanks.

most people want them all.
Gmail doles out the last month I think it is unless you over ride the default on their site.

Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.

Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.

Welcome to the Apple Community.
It's likely network related, have you checked your internet download speed (speedtest.net) or tried anything to eliminate interference on you local network.

TS1717 The download speed for movies is terribly slow. It took hours to download. Any suggestions?

Any suggestions for improving download speeds on movies. It took hours to download my first purchase. I've used Amazon and Netflix for renting movies and had reasonable download speeds.

Hi Travelling fool 101,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you were able to update the iPad but were eventually able to. I would recommend that you read this article, it may be able to help the issue.
Resolve issues with an over-the-air iOS update - Apple Support
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
Cheers,
Mario

I installed windows 7 on my iMac 21.5 (late 2009) and when I boot windows 7, the lag drivers are missing and bootcamp is not installed. The windows package would not download through bootcamp, even when left alone for 2 hours.

I installed windows 7 on my iMac 21.5 (late 2009) and when I boot windows 7, the lag drivers are missing and bootcamp is not installed. The windows package would not download through bootcamp, even when left alone for 2 hours. Don't have the lion disk... Drivers seem impossible to get. Please help!

lan drivers*

Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the movie on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Than you.

Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the video on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Thank you. flora j

Thank you so much! I've spent days on this. I'm 80 years old trying to learn this wonderful modern technology. flora j

HT1657 I am going on a 2 hour flight. Do I have to be connected to the internet to play the movie?

I want to rent a mivue on my MacBook to watch while I am in an airplane. I will not have an internet connection. Can I watch the movie without an internet connection?

Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
You may need to validate the rental prior to watching so it starts the rental period timer and for that you will need an internet connection. You can probably do that by starting the rented movie while on the Airport Wifi or right before leaving home. You'll have 24 hours to watch the movie after you start it.
For more information on movie rentals, you can visit:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

HT1848 I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

I rented four movies on my mac and then transfered them to my iPad, i then did an update to my iPad, now the rentals are not on my ipad nor my mac. I did not watch them and I was charged for them. How do find them and transfer back on my iPad

If you moved them to your iPad then they will have been removed from your Mac. If they are no longer in the iPad's Videos app following the update then you will need to try contacting iTunes support and see if they will let you re-download them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have a 1.5 hour video of a concert from which I need to extract several 'tracks' as individual files, and then join them together in a new video. How do I do this using imovie?

I have a 1.5 hour video of a concert from which I need to extract several 'tracks' as individual files, and then join them together in a new video. How do I do this using imovie?

Adobe has made this process much simpler in recent years.
No need to re-install any version earlier than the current version (CS6). All installers (upgrade or full) contain the full program code. The difference between full and upgrade is in the serial number.
All you need do is download (link below) and install CS6, enter the CS6 upgrade serial number then enter the CS5 serial number (even if that too is an upgrade).
Download CS6 products

HT1390 I just rented a movie on itunes but I don't know how to make it play. I clicked out of itunes and now when I go back into itunes, I don't see a way to play the movie I just downloaded. Help.

I am a new at this. I just rented and downloaded a movie, clicked out of iturnes and now when I go back into itunes, I don't see a way to play the movie that I just downloaded ten minutes ago. I just want to watch it on my laptop.
Help.

Welcome to the Apple Community Vane_paranormal.
If you rent a movie on your phone, you have to watch it on your phone, likewise if you rent it from the Apple TV you will have to watch it there.
If you want to watch a rental on multiple devices, rent it from a computer.

HT1498 It took 2 hours to download my rental, then when i go to play the movie it flashes loading and then authorizing. It stays stuck on authorizing. Anyone experience this?

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