HT1541 the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!

the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!
Anyone out there with any ideas?

Your dad should go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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smith

Hi Smithspd,
According to your description, my understanding is that your users got a workflow error, and the workflow is created by Nintex.
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Best Regards,
Wendy
Wendy Li
TechNet Community Support

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In which case, clearly communicating the intent would have been a better solution. The steps do apply. A more appropriate response would have been "tried that, no change".
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HT1541 the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!

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