HT1657 What happens when you rent movies and they don't play? How come that question is not on the list?

What happens when you rent movies and they don't play and you tried getting credit for it?  I rented two movies which they were very very old movies in black & white and they both don't play.  I never had this problem before even when downloading videos. Now how can I get credit for it?  I contact itunes a number of times and no one has done nothing as of yet.  Itunes also asked me for my order number which I sent them but still no credit.

    Great question MommaBof4! This is actually something that can be completed. VZW does have the option to turn this feature on or off based upon the users request. If you would like to update this feature on your device please give us a call by dialing *611 send from your VZW device, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Similar Messages

  • HT1657 What happens when you've purchased movies and your iPad had to be restored and it wipes out anything u rented u haven't had a chance to watch

    What happens when your iPad crashes,and had to be restored and lost movies I rented that I didn't get to watch,and are gone after the apples tore restored iPad

    You can try contacting iTunes support and see if they will grant you a re-download of them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • What happened when a rented movie stops playing and says cannot load movie?

    I rented a movie and while I was watching it, it stopped playing and an message popped up that said cannot load movie.  Can I fix the problem and finish watching the movie?

    Hi Colzona!
    You may need to report an issue with this purchase using the information in the following article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • HT1657 What happens if my rented movie just stops in the middle?  Can I re download it free of charge?

    2 of my rented movies just stopped in the middle of the movie.  Is it possible to redown load them free of charge?  If not what other recourse is there for movies that do not down load properly?

    If it's not playing properly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.

  • HT1677 What happens when you press "save" and the device won't save your settings?

    Today, I upgraded my ipod touch 4 gen to IOS 6.
    I just tried to save my settings under Safari, and I get an error message, "https://www.google.com Sorry, we failed to save your settings. Try again later."
    I tried most of the evening, and still the same error message...
    I've tried to "Google" the error message, there is NO match, lots of other stuff, but no match to my error message.
    Topbarhive

    Mor info on this issue, I can't disable the "Search History" (ie: check "Do not save searches") IF I try I get the error message...
    I seem to be able to disable the rest of the stuff, without the Search History checked "do not save searches" and save without the error.
    If I try to check only "do not save searches" it will give me the error.
    There must be something in IOS6 that I checked in someother place on my device that is causing my issue.
    BTW there is no option to "remove all website data" on my device, it just show a "grayed out" "0 bytes" beside the "term" Website Data.
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  • HT1539 What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
    So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

  • Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you

    Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you have any trouble it's a series of things befor you get any real help that *****

    iTunes support would be the only way i'm afraid.
    http://www.apple.com/support/itunes/contact/

  • What happens when you AirDrop from Mac to iPhone and click Cancel?

    I have a Late 2013 27" iMac running OS X Yosemite 10.10 and an iPhone 6 Plus running iOS 8.0.2.
    I can take a PDF on my iMac, drag it to my iPhone in the AirDrop section of Finder, and it transfer to my iPhone just fine.  Once it's finished transferring, a popup shows on my iPhone asking me what app I want to open the PDF in, which is great.  At the bottom of that popup is a "Cancel" option.  My question is, what happens when you tap "Cancel" instead of one of the apps?  Is the file still somewhere on the iPhone?  Or does it get deleted?

    Connecting to a new computer or iTunes will always erase the device first. Back up manually before by right clicking on the iPod in the device list and choosing "backup". A manual backup does not include the sync process. You can use this backup to restore from after your iPod got wiped during the first sync.
    Transfer your purchases the same way and make sure to have at least one contact and event listed on your Mac, to be able to merge data.
    See also iTunes: About iOS backups to get more info about the content of a backup, and How to back up your data and set up as a new device , if you want to know more about saving info from the iPod before setting it up in iTunes.

  • What happens when you get Error 1905??

    ERROR 1905 MODULE C:/PROGRAM FILES/ITUNES/ITUNESMINIPLAYER.DLL
    FAILURE TO UNREGISTER
    HRESULT-2147200472
    CONTACT YOUR SUPPORT PERSONNEL
    Okay...so what do I do? After this it goes to "stopping services", but says it is unable to do that. Then when I open I-tunes it says that the part of the program where the computer connects to the ipod was not installed correctly. this is soooo frustrating. my brother's had an ipod shuffle for about 2 years so itunes was already installed. i was just trying to update it so my ipod video could be read.
    iPod with Video   Windows XP  

    Sorry no but here is some info anyway,
    We increased MaxPermSize from 192 to 512
    We also increased min and max JVM Heap size to 768 and 2048 respectively.
    Since then I think we have not experienced this problem more than once.
    We also have one server with the default parameters and it seems to work fine.
    I believe that size, and number of simultaneous request/responses have an impact  on this.
    We will now install the latest updates and after that decide whether to start logging jvm activities or not.
    Best regards
    Lennart
    Från: Neo Rye [email protected]
    Skickat: den 28 november 2012 06:44
    Till: Lennart Risfelt
    Ämne: what happens when you  get a "PermGen space null" error?
    Re: what happens when you get a "PermGen space null" error?
    created by Neo Rye<http://forums.adobe.com/people/Neo+Rye> in ColdFusion - View the full discussion<http://forums.adobe.com/message/4879436#4879436

  • HT4527 What happens when you can't authorize anymore computers?

    I have authorized 4 computers at this point for my itunes data due to computers breaking and I wanted to know what happens when you cant authorize anymore computers. How would you get everything you bought?

    Then you need to de-authorize some computers or get another Apple ID. If you no longer have some computers that are still authorized:
    About De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
    Open iTunes on a computer
    From the Store menu, select "View my Account..."
    Sign in with your Apple ID and password.
    Under "Computer Authorizations" select "De-authorize All".
    Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    Also, see iTunes Store- About authorization and deauthorization.

  • I am due to upgrade my iPhone 3 to iPhone 5. I have icloud which co-ordinates my phone and mac what happens when I get a new phone - I dont want to lose all my contacts, notes, addresses etc. Do I have to disconnect icloud and how? What happens?

    I am due to upgrade my iphone 3 to iphone 5.  I have icloud which is co-ordinating my iphone 3 and Mac Pro updating each other.  What happens when I get a new phone - I dont want to lose all my addresses, notes etc.  What is the procedure and step by step action?  The new phone arrives - then what?

    When I upgraded from the iPhone 3GS to iPhone 5, I simply did a Backup of my phone using iTunes, plugged in the new iPhone 5 into my Mac, and did a Restore of that backup to put everything back. This procedure is documented around the web. Also, the new phone will ask you for your Apple ID and when you enter it, all your iCloud info will be downloaded to the phone. It worked pretty well for me.

  • HT1976 what happens when you cannot get a 4g network

    what happens when you have a 4g phone and you are in an area that does not have 46 reception

    There really aren't any special settings for that sort of thing. What does your phone say just to the right of your carriers name when you don't have 4G coverage?

  • What happens when you transfer contents?

    I have my desktop backed up on a MyPassport Ultra. This computer runs Windows Vista Home Premium.  I am in the process of setting up a new laptop with Windows 8.1 which I understand about this || much. What happens when you transfer the contents? I understand that you plug the MyPassport into the laptop and it should direct me how to install what has been backed up. But what will it look like on the new computer? Will the folders be in the same directories? Where will they be stored? And can someone confirm what will NOT be backed up and transferred? I was told it would be programs that I installed, such as Paint Shop Pro, etc.
    Would be very grateful for any assistance

    Well! That was so much more painless than I thought, LOL. The transfer went well and I had no problems finding the files, but I apparently have not set the rules for what to copy, right. I understand from p.46 of the manual, Backing Up Files, that you select what to copy from the drop down menu under the PC/Dropbox icon. In my case that only offers Acer  (C, Data (D, and MyPassport. I chose Acer (C, thinking it copies everything on the computer except program files. But it did not copy a specific category (?) named in this image "Working".  Can you tell me what I've done wrong so I can correct it before I lose something? It would be my luck.

  • What happens when you  get a "PermGen space null" error?

    We have resently installd CF 10 64 bit om three new windows 2008 R2 servers.
    One of them keeps generating an error "PermGen Space null" when processing CF script files.
    There is nothing special about the scripts resulting in error
    we have tried to increse Maxpermsize from 192m to 768m but that had no effect.
    the other two servers seems to bee doing fine.
    Any ideas what to do?

    Sorry no but here is some info anyway,
    We increased MaxPermSize from 192 to 512
    We also increased min and max JVM Heap size to 768 and 2048 respectively.
    Since then I think we have not experienced this problem more than once.
    We also have one server with the default parameters and it seems to work fine.
    I believe that size, and number of simultaneous request/responses have an impact  on this.
    We will now install the latest updates and after that decide whether to start logging jvm activities or not.
    Best regards
    Lennart
    Från: Neo Rye [email protected]
    Skickat: den 28 november 2012 06:44
    Till: Lennart Risfelt
    Ämne: what happens when you  get a "PermGen space null" error?
    Re: what happens when you get a "PermGen space null" error?
    created by Neo Rye<http://forums.adobe.com/people/Neo+Rye> in ColdFusion - View the full discussion<http://forums.adobe.com/message/4879436#4879436

  • What happens when you cant login or anything on itunes?

    It wont let me login to anything redeem cards open anything!

    What happens when you try to login? Error messages?

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