HT1694 My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?

My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?

I have tried that also, but its still doing the same thing

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I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup.

I have an older version of Photoshop...3.5... I bought a new computer and it will not load. Can I get another of the same version? or do I have to buy a new one?

I have an older version of Photoshop...3.5. I bought a new computer and what I have will not load. I love this version. Can I get a new cd that will load into Windows 7? or do I have to buy a complete new program?

No CD, but you can download the installation files if you have the serial number, and the previous install has been deactivated
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
or
Download Adobe CS5.5 Trials: Direct Links (no Assistant / Manager) | ProDesignTools
If you are unable to deactivate the earlier installation, you wil need to phone customer support and ask them to reset your activations.

TS4425 when trying to access photo stream on Apple TV, I am getting the error message terms and conditions have changed, but when I go into iCloud on my Mac the new terms and conditions are not appearing - How can I manually agree to them ?

When trying to access photo stream on Apple TV, I am getting the error message terms and conditions have changed, but when I go into iCloud on my Mac the new terms and conditions are not appearing - How can I manually agree to them ?

Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems.

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

Did you remove Quicktime X?
On a normal install Quicktime 7 is installed in the Utilities folder and Quicktime Pro in the main Applications folder.
You will need to reinstall OS X to get Quicktime X back if you have deleted it.
I notice yor profile says 10.5.8. Quicktime X is only available on 10.6 and above.

My pictures are not showing up on my iphone 4s and i do not have icloud set up is there any way ro fix this?

my pictures are not showing up on my iphone 4s and i do not have icloud set up is there any way ro fix this?

Pictures from where?

My account is saying it can't connect - I know I have new emails but they're not showing in my inbox

My account is saying it can't connect - I know I have new emails but they're not showing in my inbox. Thank you

http://support.apple.com/kb/HT2519

I have old G5 and It;s not switching on can you plese help me

Dear All
I have old G5 and It;s not switching on can you plese help me
regards

Hi ...
Best to post your topic here > Older Hardware: Apple Support Communities

I have a copy of Final Cut Express 2. Can I get a current upgrade instead of repurchasing the new Final Cut Pro?

I have a old copy of Final Cut Express 2 that I never installed. Can I get a current upgrade instead of repurchasing the new Final Cut Pro?
The Apple Store does not show does not contain purchase information of the old unused Final Cut Express. What can I do to register Final Cut Express 2 will not operate in the current OS systems on my iMac. It only is compatible with the G3 or G5.

If you have a record/documentation of your FCS full version purchase, you can contact Apple here:
https://ssl.apple.com/support/proapps/serialnumbers/
to obtain your serial number.
MtD
Message was edited by: Meg The Dog to fix typo

Today Apple retail unit sold me Airport Time Capsule. Now trying to install on my Mac which runs OSX10.6.8. Seems I should have newer OSX and Airport Utility version. What can I do please?

Today Apple retail unit/shop in sold me Airport Time Capsule. Now trying to install on my 21 inch iMac which runs OSX10.6.8. Seems I should have newer OSX and also newer Airport Utility version (mine is 5.6.1). What can I do, please? So much looking forward to using Time Capsule. It is not at all readable on box. Now with a magnified glass I can just about make out the installation requirements printed in tiny print at the bottom/base of the box! I have tried software update etc etc and to download Airport Utility update from Apple website. This was unsuccessful because of OSX, I gathered. Appreciate any similar experience and how it was resolved. Thank you. Tr

You need OS X 10.7.5 or later. Most likely you can upgrade OS X on your iMac. You already have 10.6.8 and access to the App Store. If your computer qualifies to run Mavericks, then that is what you would upgrade to, otherwise, you would upgrade to Lion.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

My inbox says that I have 2 new emails when I do not have any

When i look at my main screen my email says that it has 2 new notifications however when I open up my email it is empty what do i do to get rid of the 2 notifications

You can only deauthorize all your itunes computers once a year, so I would avoid clicking that at the moment. Log onto the 2nd user, and open itunes. Go to Store> Authorize This computer.
As an alternative, you could point the 2nd user itunes library to the primary itunes folder. So both users would use the same itunes folder. You can do this by holding shift, clicking itunes icon. There should be an option to browse for an existing library. Locate the main computers itunes folder. (Most likely under: C:\Users\*Account name*\Music where *Account name* would be your main user accounts name.
Good luck!

Can't get rid of unread mail icon--shows 2 unread messages but can't find any

I've got a smart mailbox that shows unread messages so I can easily see what new and unread mail I have. The problem is it gives me the notification icon that indicates I have two unread messages, yet the mailbox does not show any messages as unread... This isn't a huge problem, but the Mail icon in my dock always shows that I have new mail, and the notification icon is small enough that I can't always clearly see if it's the "usual 2" or a higher number. What could be causing this and how do I either find the unread messages or get this icon reduced to where it only shows me REAL unread messages?
Rocketman

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

I have several iPhoto and aperture libraries... i want to get to one iPhoto library keeping only the latest photos. How can I do this?

Okay... I made the mistake of creating duplicate Aperture libraries because I decided I wanted to only use Aperture - then the news that Aperture is no longer going to be developed. I then confused myself and created duplicate iPhoto libraries (I can't even remember why anymore). At one point or another I have edited pictures in all of them and have no idea which pictures were edited. I just want to have one iPhoto library with the most recently edited photos and remove all the duplicates.
What is the best way to do this?
And... after doing all that, I need to keep backups of my photos on an external drive. What is the best way to do this?
iPhoto version 9.5.1
Thank you so much for any advice you can provide!

You can merge libraries into one with Aperture 3.3. or later.
Aperture 3.3: How to use Aperture to merge iPhoto libraries
In merge-mode it will only keep the photos from one of the libraries.
And you can use Aperture to export partial libraries containing only the selected albums, projects, etc.
If you need to keep projects (books, calendars, cards) when merging your libraries, use Aperture and not iPLM:

TS1741 If I only have an iPad and Apple TV 1st gen how can I get it to work

Will I'm trying to use my new iPad as my remote for my first generation cause I keep losing it. I do not have a computer is there any other way to connect them too.

vazandrew wrote:
https://itunes.apple.com/ca/app/remote/id284417350?mt=8
If I'm not mistaken, that is for the Canadian iTunes Store.
If the OP is in the U.S. this should work: https://itunes.apple.com/us/app/remote/id284417350?mt=8

HT1694 My hotmail is showing that I have 32 new emails and I do not have any. Can't get the 32 off the mail icon on the home page. Any suggestions?

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