HT1725 I try download movie from purchased items on itunes but continues to stop. A box pops up saying connection has been reset. How do I fix problem?

I try download movie from purchased items on itunes but continues to stop. A box pops up saying connection has been reset. How do I fix problem?

kapots3v4,
if your MacBook Pro doesn’t stay active long enough to perform an OS X Internet Recovery, then you should make an appointment at your nearest Apple store or Apple-authorized service provider to have them diagnose what’s ailing it.

Similar Messages

  • HT203167 Try downloading movies from iTunes and keeps telling me download error, retry. Then press retry and it won't download.

    Try download movies from iTunes.
    Processing
    ⬆️ press arrow
    Keeps saying downloading error
    Retry press that
    And it just repeats.
    Also, how can you delete movies from download? This is is second movie and trying to delete the first one.

    Hello Omilee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

    When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

    See:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    Apple ID Disabled: Mystery FINALLY...: Apple Support Communities

  • Trying to access an epub book downloaded from local public library on my PC laptop with windows 8.1. I keep getting Error!Check Activation. My ID has been authorized, how do I fix this?

    Trying to access an epub book downloaded from local public library on my PC laptop with windows 8.1. I keep getting Error!Check Activation. My ID has been authorized, how do I fix this?

    Trying to access an epub book downloaded from local public library on my PC laptop with windows 8.1. I keep getting Error!Check Activation. My ID has been authorized, how do I fix this?

  • After updating my Iphone 4s to os 7.1.1 ota, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset! My phone has the itunes logo and charger symbol on it .

    After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • After downloading the new Os X Yosemite my computer has been lagging, how can I fix this?

    After downloading the new OS X Yosemite my computer has been lagging, how can I fix this?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Firefox suffering from "connection has been reset" and other problems

    Running 14.0.1 under Linux. It has started to suffer from the "connection has been reset" problem...sometimes 2 or 3 times in sucession. In addition on many sites clicking the "back" arrow does noting...until I click it several times. Seems like FF is ignoring it.
    Happens in safe mode and is driving me crazy because I can't reproduce it.

    Does anything unusual show in the Net log of the Web Console (Web Developer > Web Console; Ctrl+Shift+K) ?
    You can ignore the usual CSS errors (i.e hide them) to make it easier to check the Net log

  • HT201611 I downloaded an iTunes movie via the cloud as opposed to direct from iTunes and when I go to play it it says there has been an error in loading

    I downloaded a Movie from iTunes via the Cloud as opposed to direct via the store. Now even though it is displayed in movies it won't load. It does not show up on my iTunes Account but rather through the Movies menu.

    I received a similar error message. See solution here,
    http://riedoh.blogspot.com/2014/05/there-has-been-error-while-loading-form.html
    Overview:
    As a solution / workaround I had to configure IIS,
    Change the application pool identity to an Admin User
    Update the Basic setting of the site to use "Application user (pass-through authentication)" as the Path Credentials

  • Message says to transfer purchased items to iTunes, but I've synched!

    I just clicked the Update button for 3.2.2 and I got the strange message--
    "There are purchased items on your iPad that have not been transfered to your iTunes library."
    I do not understand. I had just synched it. I synched a second time, no change! Same message. Which includes
    "You should transfer these items to iTunes."
    I thought that's what synching was for! Would appreciate any suggestions on this.
    If this helps, I did notice that Books on the iPad include several that are not on the iTunes book tab. They were freebies downloaded from Google Books. Several are PDFs, IIRC.

    Also, IIRC, several of them are from Project Gutenberg.
    Well, what do you know? First, I discovered that iTunes now has a Home Sharing feature, which I am presuming established a network between our iPad and the MBP. That didn't work.
    But then I discovered under File, the commend "Transfer purchases from iPad [name of iPad]".
    That fixed the problem!
    I am still baffled, though. Synching does not transfer all purchased items from the iPad! I always thought it did. Sync Books says it will remove all music, songs, TV shows, etc. from iPad, so that's not an option. And the Home Sharing seems to be one way--only to the iPad.
    I hope someone can enlighten me about this. I'll bet I've missed some settings somewhere that could fix each of these!
    Message was edited by: AstroMacMan

  • HT1689 when i want to download a free game on my iphone it says "your apple ID has been disabled"  how do i fix this?

    please help
    what must i do.
    when i wnat to download a free game on my iphone itsays "your apple ID has been disabled"

    For assistance with a disabled account, see this support article:
    http://support.apple.com/kb/TS2446
    If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT1725 Deleting non downloadable movie from iPhone 4

    I tried to redeem digital copy of movie. Apparently. There iOS not enough storage to download it  how do I delete it?

        Hi finsup317,
    Let's get your text messages flowing! If you have access to your previous iPhone please ensure that it is connected to internet via WiFi so that changes will sync with you Apple ID. Now go to Settings>Messages>Move iMessage to off. If you have other Apple devices (iPad, iPod, etc.) registered to same Apple ID as your phone, you need to deactivate iMessage on all of them, otherwise your messages will continue to go to your Apple ID instead of your new phone.
    If you do not have access to your previous iPhone go to http://supportprofile.apple.com/MySupportProfile.do Log in with your Apple ID and password. Select the product you need to de-register (your iPhone, for example). Click ‘Unregister’. You’ll see the message ‘Are you sure you want to unregister and delete this product?’ – Click ‘Unregister’ again.
    **Important ** by unregistering your iPhone from your Apple ID through the Apple site, it won’t have access to the App Store or content you’ve purchased unless you reregister it.
    AntonioC_VZW
    Follow us on Twitter at www.twitter.com/VZWSupport

  • HT201272 I purchased and downloaded an album from iTunes but several of the songs on the album will not play correctly.  How do I fix this?

    Can I "re" download?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I put songs from cds on my computer but they wont sync to my ipod because an "unknown error" occured. How can i fix this?

    I dont know whats wrong with my ipod! My sister just used the same itunes account as i did on her ipid, and it worked perfectly fjne! Please help!

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have the following problem: I try to open Google, Youtube or some other pages and I can't use them. All I get is the "Connection has been reset" message. Help?

    The only way I'm able to use Google and YouTube is by using HTTPS, but the thing is that by using HTTPS, I can only use SSL Google, which lacks Images and several other useful features.
    As for YouTube, it's perfectly normal.
    Wikis load like snails, and some don't even load at all. Not even with the HTTPS. Also, when I try to update Java, it tells me that my Internet Connection Settings are wrong. Not sure if that's the problem, though.
    If it's any plugin I'm missing, I'll gladly install it (just don't trick me into viruses, please).
    I've already cleaned my cookies (15 times, no kidding), checked the firewall, etc.
    I haven't checked my Internet Settings because I don't want to screw things more than they already are. But I doubt that's the problem.
    I checked for viruses, spyware, and the like, but my anti-virus software (ESET) detected nothing.
    I've also went to the Network "Repair" in "My Computer" and restarted my PC twice.
    I really need things back to normal, so any help would be really appreciated.
    Thanks.

    '''FIRST''' Install a new version of Acrobat.
    Then....
    1. Go To '''Firefox''', '''Preferences'''
    2. Click the''' Applications''' tab
    3. Scroll down to''' PDF File'''
    4. Under '''Action''' click on the drop down menu next to it.
    5. Click '''Use other...'''
    6. Select the '''NEW VERSION '''of Acrobat that you just installed.

  • Can't download anything from app store or itunes. everytime i try to install an app i get "there is abilling problem with a previous purchase. please update ur payment method". i have recently changed my address and visa debit card. please help

    can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
    will u please help me out?

    Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.

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