HT1750 bought a used iMac with bad HDD and I have a external HDD but it wont let me reinstall the os until it is registered to me

I bought a iMac with a bad hdd but I have a external hdd.  I wanted to reinstall the OS on the external but it would not let me because I am not the registered user.  What can I do as I do not have the original user info?

You can go to the Mac App Store from another Mac and purchase Mountain Lion while logged in with your Apple ID. It's $19.99 US. After that you can just sign in at the re-install screen with your AppleID and password and it will verify that you did purchase it.

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  • I have bought a used macbook, to bad i do not have the admin password. is there any way to bypass this issue with out the Mac OS X disk? (without loosing my obtained files?)

    i have bought a used macbook, to bad i do not have the admin password. is there any way to bypass this issue with out the Mac OS X disk? (without loosing my obtained files?)   I NEED HELP BADLY PLEASE....

    What version of the Mac OS X are you running. Go to the Apple in the upper left corner and select About This Mac and post the version.

  • I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
    If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

  • My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

    So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything.   Thanks

    There is a backup plan after doing the Restore.  Read this.

  • HT4847 i have 5gb of icloud storage, used 2.5gb but it wont let me unlock the other 2.5gb of storage. How can i use the remainig 2.5gb of storage?

    i have 5gb of icloud storage, used 2.5gb but it wont let me unlock the other 2.5gb of storage. How can i use the remainig 2.5gb of storage?

    I got rid of AMDS, ASU ,QuickTime and iTunes from control ones I also found folder in Vista with D:\Users\Rick\Music\iTunes\Previous iTunes Library and there is one dated 2009-03012.itl. I moved this file up one folder and delted existing iTunes Library.itl. iTune still failed to identify my iPhone. There are other files iTunes Library Extras.itdb, iTunes Library Geniyes,itdn and iTunes Music Library,xml date dtd 06/18/2009 after upgrade except the latter which is date 06/23/2009. So something is not allowing me to pull or put everything back to when it worked.
    YES this is my only iPhone and only PC I have access to with iTunes.
    Here is what Apple gave to someone Sunday 28 June:
    http://discussions.apple.com/thread.jspa?threadID=2035950&start=75&tstart=0
    I checked these out too and they appear the same printed out nearly a week prior. I agree with Coach TO, if I had bad drivers or Vista errors it would not have shown up only when I updated to latest Version of 8.2.023. My Phone was identified on a PC with iTunes at the local AT&T store. He suggested I get phone into Recovery made while connected to iTunes and that resolves the problem 9 out of 10 time. Weak spot was he tried to get phone into Recovery without iTunes connection and thought I may have iPhone problem, then changed his mind when it worked while connected. He also stated it could take an hour. I have not tried to put my iPhone in Recovery lately, I think I did a while back and it failed to go into Recovery as error "iPhone detected by, not identified..."Has anyone tried forcing phone into Recovery? I understand you may lose all that is on phone. If iTunes still fails to identify would we not be in worse shape even if iTunes holds a recent backup which it does not for many of us? Will Apple take back or exchange phone if yours is not identitifed, AT&T today told me I had to go to Apple Store for this or anything to happen.

  • My iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

    my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

    hi, may i know how to restore and put it on recovery mode??
    as I faced the same problem as you now...
    Thanks

  • HT3775 I am using OS X Mountain Lion and I have this .avi file but not able to read. What is missing in my setup and what other file do I need to download to enable me to read?  I can read mp4 files though.

    I am using OS X Mountain Lion and I have this .avi file but not able to read. What is missing in my setup and what other file do I need to download to enable me to read?  I can read mp4 files though.

    Here is a link: https://itunes.apple.com/en/app/mplayerx/id421131143?mt=12
    I agree that VLC is also a good choice but MPlayerX is more user friendly.

  • Hey, ive recentley got a new phone and im trying to download apps but it wont let me. And when i click download this is what comes up, "Update unavailable with this apple ID.

    Hi, ive recentley got a new iphone 5C. I am trying to download apps on the appstore but it wont let me. It says this: Update Unavailable with this Apple ID.
    This update is not available for this apple ID because it was bought by a different user or the item was refunded or cancelled.
    How do u fix this??

    Apps are forever tied to the AppleID used to download them.
    Either use the original AppleID or delete the app and then download again
    using your current AppleID. You cannot transfer an app from one AppleID to
    another, nor can you merge AppleIDs.

  • Bought a used imac 21.5 I5, and the owner cleaned his stuff off the HD, when i turned it on, it comes up with a gray screen, and, no way to get on the internet, to download OS X

    used imac starts up with a gray screen

    You will need to purchase a retail OS X install disc.
    You can Purchase OS X 10.6 Snow Leopard here.
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.
    While you are ordering this, call Apple at 1-800-MYAPPLE and ask for retail software sales and tell them you need a set of original OS system discs for your iMac.
    You'll need to give them your iMac's serial number to obtain these. There will be a small, but minimum charge for obtaining and shipping of these discs.
    Good Luck!

  • Dear Community, i recently bought a macbook pro with retina display and i have been seeing some issues lately regarding the headphones output , even though the headphones are plugged in the output shifts to external speakers again again , help needed

    i need help or a working solution , apple call here

    Luckily I reinstalled the software and the problem just disappeared , and now for all those facing the same problem after reinstalling mountain lion don't update to 10.8.1 , cause only after that update earlier was when the problem started showing up , along with that don't reinstall lion using your recovery on your harddrive it takes 23 hours to install because it downloads the software first and then does all the installation so just download the app for mountain lion from the AppStore first and then make a bootable USB installation disk out of it , I'm sure you'll find a tutorial on google on how to make a recovery USB out of it , as for your data and stuff I moved all my stuff to an external hard drive and then performed a reinstall I recommend you do the same . The steps are simple after making the USB insert it and then reboot when the computer turns itself on press the alt/option key and then their will be a list of options there you will see your mt lion USB boot into it , select disk utility and then your Macintosh HD , WARNING IN THIS STEP YOU WILL ERASE YOUR HARD DRIVE COMPLETELY MAKE SURE YOU BACKUP ALL YOU DATA BEFORE PERFORMING THIS STEP I WON'T BE RESPONSIBLE FOR ANY DATA LOSS DO THIS AT YOUR OWN RISK, so choose your drive , go to the erase tab choose Mac os extended journaled usually the first option from the drop down menu and name it Macintosh HD again click on erase and then after thats done close the utility , now select the option to install mt lions copy from the first menu and then chose your Macintosh HD that we erased eirlier and install, it takes about 20-40 mins depending on your Mac and then viola the problem will disappear , well at least it did for me . Here is the link on HOW TO MAKE A LION RECOVERY USB
    http://gigaom.com/apple/quick-tip-create-a-usb-installer-for-mountain-lion/
    Hope This Would Definetly Work For you =D...........

  • I recently bought a used iMac with OS X 10.6.7 and I can not get to the adminstrators account. I do not have the OS disc. Any help is greatly appreciated.

    How can I reset the Administrators password to create a new one?

    Forgot Your Account Password
    For Snow Leopard and earlier
         Mac OS X 10.6- If you forget your administrator password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password and
         OS X Lion- Apple ID can be used to reset your user account password.
    If you are unable to boot from an installer DVD:
    (these will only work on Leopard or earlier)
      1. Boot to Safe Mode by restarting and after the chime press and hold down
          the COMMAND-S keys until a black screen with white type appears.
      2. At the prompt, type the following commands pressing return after each
          command line:
         /sbin/fsck -yf
         If you do not receive a "Filesystem OK" message then repeat this command
         until you do.  If after seven tries you still do not receive a "Filesystem OK"
         message, then the system is corrupted and needs to be reinstalled.
         mount -uw /
         cd /private/var/db/netinfo
         mv local.nidb local.old
         rm ../.AppleSetupDone
         shutdown -r now
    The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
    This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
    Reset Admin Password Using The Terminal
    You can reset the password by printing out (or writing down) and carefully following these steps.
    First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
    Now, start in Single-user Mode. It should boot into a command line.
    Enter these exact lines. Press RETURN after each.
    mount -uw /
    ifconfig lo0 up
    cd /var/db/netinfo
    netinfod -s local
    Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
    The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
    Now, enter:
    sync
    reboot
    and the machine will reboot. The admin password should now be changed.

  • I bought a used iMac with cs6 already installed.  If I want to use cs6 on another computer, how would I load/install it (I can't seem to find any serial number)?

    sorry th title is so long.  Wondering if I can use cs6 on another computer besides my 2009 iMac.  Thanks.

    Transfer of software to another owner is usually handled by Adobe.
    So if you do not have a serial number its not yours to use.

  • IMac with 2 user accounts & access to a external HDD/NAS

    Hi there,
    I'm about to put all my video (perhaps also my iTunes music library) onto an external drive. I'm still toying with a 2TB NAS or a 2TB USB or FW drive, but one thing has crossed my mind:
    If I had an HDD attached to my iMac, does it matter which user is logged into the iMac? If I want to access content that is on the HDD from another networked device in the house (such as a media player under my TV) will  that device be able to see the HDD if my wife is logged in to the Mac?
    I presume a NAS doesn't have the issue as it's not thethered to a computer.
    Thanks

    Do a get info on the backup drive.  Open up the Sharing & Permissions section if necessary.  Unlock the drive permissions by clicking on the lock icon.  Input admin password etc.  If you are not already listed as having read/write access to the drive,  do that now (add your account name if necessary with the plus button).  Now click on the gear icon and select "Apply to enclosed items..."  Relock the drive permissions by clicking on the lock icon.  You should be good to go now.

  • Wont let me install facebook, facebook messenger or spotify apps, i use to have facebook messenger and facebook app on my ipod and now its saying i have to upgrade to ios 6, but it wont let me upgrade!!!!!!

    i use to have facebook, facebook messenger on my ipod touch, and recently i upgraded to ios and now it wont let me reinstall the apps, says i need to upgrade to atleast ios 6, but it wont let me ugrade to ios 6 says it has no upgrades, that the current version is the newest!!! this is crap... how can something work and then now it doesnt work when its suppose to be improved??
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    You can likely download the last compatible version by:
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    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
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  • I can turn my ipod with the home or sleep button but it wont let unlock or turn it off

    i can turn my ipod on with the home button or sleep button but it wont let me slide the unlock thing and it wont let me turn it offf if i try. it also keeps blinking to the lock screen and then it will turn off again by itself

    Try the remaining items of:
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    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

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