HT1766 I finally decided to do that upgrade fpr the IOS 6 on my iphone 4 and now it won't work

I finally decided to uprgrade my iphone for with the ISO 6 (not sure which one in particular) and now it is stuck on the silver apple logo. Iv'e attempted holding the home button and the top button until the apple disappears and reappeared but it is still stuck. I have also tried to restore it using itunes but it says I have a lock on it so I can't. What do I do?!?!?!!?!?!?!?!?

try the steps here
http://support.apple.com/kb/HT1808

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