HT1766 I see my facebook login which i had not used for long. I am using new log in from all other devices including i phone and ipad. Since i purchase ipad air its giving me lot of hard time

I see my old and unavailable email as my login on my new ipad air. I am not using that email id anywhere on my iphone and imac. I have tried many options to remove facebook to reload with my actual id but i am unable.

Yes JimHdk, i have removed this email long back, facebook is not allowing to change email also. Very strange

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Playbook no longer sees my home WiFi, nothing has changed, all other devices including my bold still see it.

My Playbook recently stopped seeing my home wifi. All my other devices, ie. laptop, desktop, macbook, ipad, iphone, bold, ps3.... have no problem seeing and using my homes wifi and for months neither has my playbook. about a week ago it simply stopped showing up. Tried restarting playbook, erasing all saved networks, entering network information manually, etc... nothing. I am using a D-Link router, never had a problem with it before. One other thing, on two occasions my wifi network did show up for a moment on the playbook, one time i tried to connect to it, it started going through the process and then failed. The second time i refreshed the list and it was gone. Thoughts anyone?

the one thing i did not try... this fixed the problem. hadnt crossed my mind, since getting this router i havent had to reboot it and i guess i got spoiled. thank you for your time.

I can't get Apple TV mirroring to work from any of my iOS devices (Ipad2, iPhone 5 and iPad air).

I can't get mirroring to work from any of my iOS devices (Ipad2, iPhone 5 and iPad air). I click on airplay, and select mirroring, but nothing appears on the tv screen and the connection with the Apple TV drops off after 5 seconds. Any ideas why

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3.    Restart the Apple TV (Settings > General > Restart).
    4.    Restart the Apple TV by removing ALL the cables for 30 seconds.
    5.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6.    Restart your mobile device.

Why does my mac air reject new wifi password when all other devices work fine

My mac air rejects our new wifi password, but all other devices are working fine including this ancient mac. The mac air is OSX 10.8.5

Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode. OS X Mountain Lion/ Mavericks/Yosemite
http://support.apple.com/kb/PH14204?viewlocale=en_US

On version 19 which just downloaded why doesn't the primary search box doesn't work when all other search functions (address box and upper search box) do?

The primary search box in the center screen does not respond to any search input.
In contrast:
(1) the https:// address box responds immediately and normally when input is provided and the curved arrow tapped,
(2) the upper search box in line with the address line works normally also when a search inquiry is provided and the magnifying glass tapped, and
(3) all bookmarks work normally as they had previously prior to Firefox upgrading to 19.
Everything seems normal with the exception of the center search box and the search command.

I have tried all the so-called fixes listed here, but since downloading version 19, I can't get the search box to work. If I go through and try the fixes here, it works until I shut it down, and then I have to go through all these steps again. Trying to get someone to help is virtually impossible, and I am getting to the point where I will uninstall Firefox and use IE, as I have no other choice!

I have just brought my new mac book air home from the store and cannot get onto the internet even although correct password entered for wifi and signal strong and it says it is connected to network , all other devices are working in the house

Hi
I have just brought my mac book air home from apple store and it won't connect to internet although correct wifi password entered and all other devices are connecting ok and signal strengh strong and it says it is connected !

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

Can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it

See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2

ITunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync.

iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

Why is my ipad Air icloud password pop up reappearing every time i draft an email

Does anyone know why all of a sudden my Ipad Air is requesting my iCloud password every time I draft an email (regardless of the account)? Also, if I click cancel, i still can draft the email. If i put the password in, the pop up disappears. This happens after the ipad is idle for a few minutes.

Gotcha...figured it was worth mentioning.
What I would do next (provided you've exhausted everything else) would be to backup the device using iTunes...backup your media as well. Then restore the device as new, not using any backup. After the initial setup, don't install any apps or media. Test for the issue. If the issue is present after restoring as new, that a good indication that there's a hardware issue. If the issue is not present after restoring as new, the issue a likely a botched/borked setting somewhere in the backup of the iPad. In this case (and assuming you want to clear the issue), you'll have to rebuild your device (apps media, settings, everything) from the restored as new state. This won't be pleasant or enjoyable but it may need to be done if you want to clear the issue. I had to do this recently to clear a different issue and I know it's not easy, especially all of the settings involved. I may have it a bit easier than most since I keep my iPads pretty empty...my 16 GB devices have more than 8 GB free on average (3 - 4 GB used).

New IPhone and Ipad air are ringing at the same time...

New IPhone and Ipad air are ringing at the same time, from incoming landline/mobile phones. Help please...

That's a new feature introduced in iOS 8 called Handoff. You can start something on your iPhone and finish it on your iPad or Mac. You can make the iPad stop ringing by going to Settings>FaceTime on the iPhone and toggling off iPhone Mobile Calls. You can do it on the iPad also.

Which registry setting to change for long running reports

Hi, We are on BOXI R2 SP3 on IIS 6.0. We have web servers in DMZ and have ports opened. We have reports running longer than 25 mins in production and business is facing issue as reports are timedout ( Errors ;oke The request timed out because there has been no reply from the server for 600,000 milliseconds .) after 20 mins. We would like to increase this value. I read KB 1324139 but its for Tomcat and we are on IIS 6.0.
I am planning to increase the values of below registry entry and also add command line parameter like "-requesttimeout 3600000 in RAS servers.
Anyone knows if I am overdoing or doing less?
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Client SDK\CorbaAdapter]
"WaitReplyTimeout(ms)"="600000"==============================================>>>>>>> Want to increase this
"SendRequestTimeout(ms)"="10000"
"UpdateServerListInterval(ms)"="60000"
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\InprocServer]
"EnterpriseRequestTimeout(min)"="600000"==============================================>>>>>>> Want to increase this
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Instances]
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Instances\xxxxx505.RAS\Server]
"EnterpriseRequestTimeout(min)"="600000==============================================>>>>>>> Want to increase this
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Server]
"EnterpriseRequestTimeout(min)"="600000" ==============================================>>>>>>> Want to increase this

Hello Pandeyji and others,
I was having the same problem, and I referred to your thread for fixing it. I got some different results which I want to share with everyone.
First of all, how is my application different? My application is actually just a jar file which is invoked through command line. There is no web-interface, so there is no app servers/web servers that need to be configured, unlike Pandeyji's configuration.
All you need is a JDK and some dependent jar files such as log4j etc to run my jar. I was getting timeout when I was calling the byteoutputstream method to export my published crystal report into a flat file. I went through a lot of registry settings as illustrated in Pandeyji's summary above, but that did not fix the issue. I kept on getting, timeout after 600,000 milliseconds and I was trying to figure out from where it's reading this value.
Then I installed procmon to see from where it's reading the clientsdkoptions.xml file. Once I found that, I replaced that file with my version of clientsdkoptions.xml file.
Now here's the interesting part - After I replaced it with my version of clientsdkoptions.xml file, I could see in ProcMon that the RAS api was indeed reading my file, but even after I had put in a different timeout of 240,000 it kept on ignoring it, and continued timing out after 600,000 milliseconds. That was crazy...and I couldn't figure out what was happening.
I strongly suspect and believe that a majority of us have had the same results, and so none of us was sure from where it is reading that 600,000 value. Finally, with my java xml background, I kindda suspected that maybe at the time I was editing the clientsdkoptions.xml file (which I obtained from our BOE default installation directory), I probably introduced some special characters, and so kindda distrubed the default encoding of the file, and maybe that's why even though RAS is reading my clientsdkoptions.xml file, it's not using the timeout value from there.
SO.......I recopied the default clientsdkoptions.xml file from our default BOE installation, and this time opened it in notepad, and edited the timeout value there....and voila it worked...I also changed the <server> tag to a different value, say TEST_SERVER, and it still worked. Then I went back and changed all the registry values back to default 600,000 and IT STILL WORKED....meaning, the RAS API picked up my customized timeout from clientsdkoptions.xml file and not from the registry.
I've searched this issue and read it at several forums where I've seen people struggling to fix this timeout or increase it and failing even after doing all the changes..I thought let me post my experience and let everyone know..maybe it's only one change at one place that's required to be done, and not like 10 different changes at 10 different places.
Hopefully, as always, SAP Support will read this and publish a note for us developers to ease this pain. Thanks & please let me know if anyone has any questions.

My iPhone5 and iPad Air won't sync by USB with iTunes 11.1.4(62)

Since updating to iTunes 11.1.4(62) both my iPhone 5 and iPad Air do not sync. I am using an Apple USB cable plugged directly into my 27" late 2012 iMac. WIth the phone I get an -50 error message. With theiPad Air it gets up to syncing Apps, and then gets hung up. I have rebooted all of the devices and iTunes multiple times, and it still does not work. Any ideas? I see a lot of people are having syncing troubles with iTunes 11.1.4(62) on different devices too.

Here is an article about the -50 error:
http://support.apple.com/kb/TS1583
It sounds like you have a firewall or virus protection software interfering with the process.

Cannot Sync All Songs In My iTunes Library to My iPhone 6 and iPad Air 2

I have over 10,000 songs in my iTunes library--about 7,000 are songs I ripped from CDs and about 3000 are songs purchased through the iTunes store. I am able to sync all the songs to my iPod Classic without any problem. However, only about 7,000 songs are synced to my iPhone 6 and iPad Air 2--a mix of all the songs purchased and some of the songs ripped. How can I get my complete library synced to the iPhone and iPad, both of which are 128 GB and have plenty of room for the songs.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total.. At check out this guy charge me $50.00 care package for each phone and sim card

I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total.. At check out this guy charge me $50.00 care package for each phone and sim card which was $10.00 , $25.00 set up with TCP and he said the rest was tax. I had to pay $474.36.. my brother went to costco and did the same verizon deal he didn't have to pay anything...

Welcome to this forum.
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Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
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They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

HT1766 I see my facebook login which i had not used for long. I am using new log in from all other devices including i phone and ipad. Since i purchase ipad air its giving me lot of hard time

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