HT1918 How can I see account CREDITS on my itunes account?  I want to confirm that a gift card went through a month ago.

How can I see account CREDITS on my itunes account?  I want to confirm that a gift card went through a month ago.

It's not currently possible to see a list of cards that you've redeemed onto your account - you can try contacting iTunes Support but I'm not sure that they'll be able to tell you either : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT1918 How can I see ALL transaction history in my account.  Specifically, I would like to see the gift cards I have redeemed for my account.  I know I have over $200 in my account but it is not showing the balance anywhere.  Any ideas?!?!?

    How can I see ALL transaction history in my account.  Specifically, I want to review the gift cards I have redeemed but the amounts are not showing up in my account.  I know I have over $200 in my account and I am unable to access it.  The site wants me to pay by credit card and I don't want to do that.  Any ideas how I can recover the money in my account?

    You can only view your account's purchase history, you can't view a history of card redemptions.
    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    To view your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    You've tried logging out and back into your account to see if your balance then shows ? If not, and you can't see where it might have been spent, then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 How can I move my downloads from one itune account to another?

    I have a new itunes account sand want to move my downloads to it. I have been using another family members account and they now have an ipad that they want to download their oown stuff to without mine appearing. Is there an easy way to do it?

    No. You can delete it from their iTunes library and make a new one, but it'll remain tied to that iTunes Store account.
    (78692)

  • How can i remove all PC authorizations from iTunes account?

    How can i remove all PC authorizations from iTunes account?

    Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166

  • I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    I have a lot of apple purchases on my credit card statement.  They're not mine but they could be my daughters. How can I see a list of my itune purchases to cross reference?

    Thanks. Sadly I always seem to have trouble following even the simplest and clearest directions.
    I went to iTunes>Store.  I swear 'view my account' doesn't exist, but i did see 'account'.  The drop down menu only listed options to do with orders.  No mention of purchases.
    I then rang the local apple store and an 'Applette' guided me through the apple website so I could report my problem.  Even then, we encountered a button that was invisible to me.  It only showed itself in the 'mouse-over' state as my cursor changed into the pointing hand.  Sheesh!!  Such is my luck.
    Anyway, the 'Applette' agreed that it was suspicious that I hadn't received an emailed invoice for any of the contentious purchases.  I may well have been hacked.  The problem has not been solved but it has been reported.
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  • How can I use an iPad with two itunes accounts?

    How can I use an iPad with two itunes accounts?
    Hi there
    My partner has a works iPad, which has her works Apps on (ones that are specifically made by her company and are NOT available in the App store).
    What I want to be able to do is to ALSO have my itunes account on there so that I can put all the apps I have purchased previously from my iPhone on it.
    This is so I can put on VLC player (thats already in my itunes account) so I can add videos to the iPad.
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    I tried it before by connecting it to my mac, but it wiped everything off the iPad completely and also deleted the data settings for using 3G.
    So I want to avoid this happening again the future as it had to be sent back to her head office to be sorted again.
    Any advise please?
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    You can't. The iPad is desgined to be a 'one user' device and only really works with one apple ID at a time.
    The only way would be if she, at work and with her work apple id, downloaded your apps (repurchasing them of course).
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  • I have lost my phone IMEI  Number 012546005322381, Serial Number 87******A4S, is there a way it can be tracked? Also, how can one remove the device from the itunes account

    I have lost my phone IMEI  Number 012546005322381, Serial Number 87******A4S, is there a way it can be tracked? Also, how can one remove the device from the itunes account
    <Serial Number Edited By Host>

    If you enabled Find my iPhone then you should use that. If not, I'm afraid you're out of luck for finding it. 
    To manage your devices, go to Your Account in iTunes.

  • How can I move purchased apps from one itunes account to another account?

    How can I move purchased apps from one itunes account to another account?

    You can't. The apps must be purchased separately.

  • How can I separate someone who shares my iTunes account from my iCloud account?

    How can I separate someone who shares my iTunes account from my iCloud account?
    Basically, when I look at iCal on my iphone and macbook, it shows my father's events from his personal calender on mine as well. What is the best way to keep your dates streamlined from phone to Labtop?

    Click here and ask the iTunes Store staff to zero your account balance.
    (97642)

  • How can I see the last location of a now dead ipod touch 4G that had find my iphone turned on?

    How can I see the last location of a now dead ipod touch 4G that had find my iphone turned on? I can see my macbook but I cant see the last location of my ipod touch. I lost it a few weeks ago and figured it would show up. But it has not and I need it again for my job. Please help.

    There is nothing you can do now. There are apps available from the app store that would give you that information if installed before it was lost/stolen.

  • How can I get the Playlists in my iTunes Account on my Mac onto my iPhone?

    How can I get the Playlists in my iTunes Account on my Mac onto my iPhone? I have 5 or 6 different Playlists when I go to iTunes on my ac, but I have none on my iPhone. Why don't they synch?

    iPhone User Guide (For iOS 4.2 and 4.3 Software)
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  • How can I use music from two different iTunes accounts?

    how can I use music from two different iTunes accounts?

    If you mean iTunes Store accounts, there's really nothing for you to do. Just add the tracks to the iTunes library and play them. Music purchased prior to late-2009 will been to be authorized, though. Pull down Store > Authorize... and type the credentials of the Apple ID used to buy the tracks.
    If you mean something else, please describe in more detail.

  • HT1349 I can not see my puchases on my ITune account. I am on a differnt computor form the one used to purchase the music.

    I can not see my puchases on my ITune account. I am on a differnt computor form the one used to purchase the music.

    If you are changing from one computer to another: http://support.apple.com/kb/HT4527
    If you want to be able to use both computers: http://support.apple.com/kb/PH1643
    If you need more iTunes help than you can find via your computer's iTunes > Help menu command, try http://www.apple.com/support/itunes/
    Message was edited by: EZ Jim

  • Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thank you.

    Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thanks in advance.

    I know it sounds weird, and that is the reason I posted my question.  Because my case is not like all the ones I've found online and it's confusing.  I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
    My playlists "ARE"  in my iphone 4s.  They are still there even though they do not show up when I plug in to itunes in my computer. 
    When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes.  I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes:  Music, Movies, TV shows, books.  That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS"  but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone.  Under "90's music" there are also other standard playlists that itunes automatically adds.
    Does anyone else have this issue or know how to get around this.  I am starting to think that I am going to have to recreate these lists on my computer

  • My old computer has crashed and my itunes account went with it.  The only place I have my unpurchased songs are in my iPhone.  How can I transfer them to my new iTunes account?

    My old computer has crashed and my itunes account went with it.  The only place I have my unpurchased songs are in my iPhone.  How can I transfer them to my new iTunes account?

    Follow the steps given here...
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