HT1918 I am trying to set up my new replacement iphone 5 and i dont know how to transfer my back up to the new phone.
I am trying to set up a new iphone 5 replacement and i don't know how to get my back up to the new phone.
Well you would be first need to be using the ITUNES program. Not be on itunes the internet page. The program will usually be a music note icon on your desktop. IF YOU ARE GOING TO THE INTERNET = safari , internet explorer, firefox, etc ....your not using the program itunes. YOur surfing the web.
with that said , always make sure your running the latest version of itunes. If on a mac >in the upper left , next to the little Apple, click on the word itunes> check for updates.
windows users > where it says FIle EDIT View Controls Store Help across the top> select help > check up updates
>Then plug your phone in
> then when it appears in the itunes window , click on the iphone > it will bring up the option to restore from back up
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