HT1918 Unable to verify for change of country

Hello,
I've recently moved to a new country (Canada) and have attempted to change the country to which my Apple id is associated. The problem is that I don't have (and don't want) a credit card here, so I can't verfiy the account.
Does this mean that I will have to close the account because Apple can't use a debit card (it used one in my old home country on my Apple id account). I may not be a regular customer, but isn't it a bit short sighted of such a large company that they can't use more payment options than just a credit card?
Can someone let me know if I can use my debit card in Canada or even a PayPal account before I give up and close the account.
Thanks.

http://www.apple.com/legal/itunes/ca/terms.html#ITUNES - "The iTunes Service accepts these forms of payment: credit cards issued by Canadian banks, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."
You can't close an account, but you can allow it to go dormant.

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HT1918 Hi, I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amo

Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?

If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 I am trying to change my country from Australia to Canada however it says that I can't as a I have an incomplete season pass for a tv show. However that season pass is actually complete.

I am trying to change my country from Australia to Canada however when I try to it says that I have an incomplete season pass however the season pass is actually complete. Can anyone help please? It's driving me bonkers!

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store and request assistance.
Regards.

HT1918 I am trying to change the country of id on my apple store payment details. The button does not bring up options, just resets itself. I need to change the country as I have moved and payment is no longer valid, I can't download any new apps. Help

I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?

Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
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If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action

HT1918 I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I changed my password and login and now I'm unable to verify my change.

I went in a changed my login and password. It sent me a email to verify my change, but it will not let me verify my change. Please help !!!

You can email iTunes (they don't have a telephone department and no one has access to that information) and they can verify your account.
Here is the link to email them:
http://www.apple.com/support/itunes/contact.html

HT1918 iTunes Match subscription prevents change of country

Hello everyone,
I was on the Belgian iTunes Store and successfully changed to the UK store when I moved.
Now I'm going back to Belgium and wish to chang my iTunes Store back to Belgium.
However, in the meantime, I subscribed to iTunes Match and when I try and change the country, iTunes tells me that I'm not allowed.
I have cancelled the automoatic renewal of my subscription, which is supposed to happen in about 6 months.
But I was hoping there might be a way to change the country before that...
Anybody got a suggestion ?
Thanks.

You might try contacting Apple through iTunes Store Support

How to change cartridge for change of country

I have purchased HP Deskjet inkAdvantage 2515 printer in UAE in May 2013. Now I am using it in india and now purchase suitabke cartridges available in india for the same model Cartridge No. 678. Printer message not comptible. How to solve this problem.

For some additional information you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a complete set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work. HP's web page on the subject is here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I got a Romanian debit card and i want to change the country. What will happen?

Hello, Apple comunity! I'm an iTunes user on my iPad and Mac. I have a USA Apple account right now but i live in Romania and i just got a debit card. I want to use it and i know that in iTunes is an option for changing the country. I did a bit of research and i found that there can be problems with redownloading the apps and updates.
On my iTunes account i have only free apps and 8 paid apps, from reedem codes: Infinity blade, Draw Something, Angry Birds, Angry Birds Space HD, Paper Monsters, GarageBand, Cut the Rope and Cut the Rope HD. I think they are all in the Romanian iTunes store.
I don't have any music, movies or books.
I want to know what problems I'll have.

The other thing is if the install messes up the computer, it isn't covered and they typically require you to return it to stock os to work on it.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

My itunes account says my country in in australia when i'm actually in the u.k. i am unable to change the country as i have to spend all my dollors first. i have $2.04 dollors which it is impossible to find an app for. help!

my itunes account says my country in in australia when i'm actually in the u.k. i am unable to change the country as i have to spend all my dollors first. i have $2.04 dollors which it is impossible to find an app for.can i just delete the money help!

Click here and request assistance.
(71073)

HT1918 I moved to another country and would like to change the billing country for the credit card. It doesn't allow me to switch the country only street etc.. Do I have to create a new account separately for a new country?

I moved to another country and would like to change the billing country for the credit card. It doesn't allow me to switch the country only street etc.. Do I have to create a new account separately for a new country?

Nope. You can only have one credit card attached to an account at a time. Its not that big of a deal to use two accounts, users do this all the time. Create the second account(UK Account) in iTunes on your computer...sign out of your Italian account first. Then authorize your computer for this new account: Store>Authorize this computer. Then sync your phone. Now, to switch accounts on your phone: Settings>Store...tap the ID shown...sign out...then sign back in with the ID you want to use.

HT1918 i want to change the country from USA to EGYPT in the itunes but i get a message saying, u have remaining balance which is 0.44 USD, how can i find some thing for 0.44 USD to spend this sum so i can switch my account to the right store??

i want to change the country from USA to EGYPT in the itunes but i get a message saying, u have remaining balance which is 0.44 USD, how can i find some thing for 0.44 USD to spend this sum so i can switch my account to the right store??

Buy something for more than the balance and charge the remainder to a credit card, or write Apple and ask them to keep the balance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

HT1918 Hello , I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it . Thanks a lot for your help ,

Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,

What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes

HT1918 I have moved from south africa to the US and need to change all my billing details - I'm unable to change the country of residence part?

I have moved from south africa to the US and need to change all my billing details - I'm unable to change the country of residence part?

Did you click the "change country or region" link in your account information in the iTunes Store? If not, you need to do that to change your country. Note that you will need a valid US credit card or US iTunes card to enter as payment method.
Regards.

HT1918 How do i change the country of my credit card, ie it was registered in the Uk and I have moved to Australia, but it won't change the region to Australia for me to put my new details in...

How do i change the country of my credit card, ie it was registered in the UK and I have moved to Australia, but it won't change the region to Australia for me to put my new details in. It says that it must be a UK card...

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They can clear the remaining balance for you so you can change countries. You may, however, wish to just create a new iTunes Store account in the Russian store. Otherwise you may lose the ability to update any apps you purchased in the US store.
Regards.

HT1918 Unable to verify for change of country

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