HT1918 When wanting to purchase apps front my iPod touch I am required to answer different security questions each time which I can not remember and thus can't buy any apps, what nonsense is this! How can I get around this ridiculous disaster

Hi there, when I was trying to purchase an app on my iPod touch it asked me to answer sequroty questions which I did not know the answer to. So now I am not ble to get any apps on the iPod from the app store which is very annoying. This is a must and needs to resolved ASAP. Thanks :)

It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source like a computer's USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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I can not connect to I tunes because it is locked with a passcode. How do I get around this?

My IPod charges and turns on but all it does is show the connector with the an arrow pointing at Itunes.

Connect the iPod to your syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter it, place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restoreiPhone and iPod touch: Unable to update or restore

HT1212 My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please.

My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work

Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.

I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

Each time I try to open my "ubt" website, I get a message that says the site does not recognize this computer so I have to answer the security questions each time. I get the message "You are attempting to log in to your account from a computer that we do not recognize..." All other websites work just fine. The Mac store person could not figure it out. This site works on Safari, but I prefer Firefox.

The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

I have transferred my iTunes library from a PC to a Mac. Many of the albums will not run (not authorized) The system asks for old email account and passwords I used years ago. I have no idea what they are. How do I get around this?

Having transferred my iTunes library from my old PC to my new Mac. Many of the albums will not play because they are not authorized. Authorization lists very old email addresses of which I do not have the passwords or, in fact, access to the email websites. Can anyone whelp me with a way to get around this?

Yes, I believe I did with no success playing some of my "old albums." The remaing albums worked just fine.
I think I found a workaround by signing in to the old website using "forgot" password and changed it to a new one. Then I signed in using my Apple ID and Passwird. This seems to have worked.

HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

TS1474 I changed my computer (old one is dead!) and now when I want to sync the contents of my iPod onto my new computer, it tells me I can only sync with one computer (i.e. the one that died!) How do I get around this??

I changed my computer (old Dell is dead!) and now when I want to sync the contents of my iPod onto my new computer (a Sony Vaio), it tells me I can only sync with one computer (i.e. the one that died!) How do I get around this??

-Transfer iTunes purchases to the compuer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discusssed here:
Copy music
- Connect the Ipd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not contain synced media like apps and music.

When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.

When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.

What does it mean when I get...: Apple Support Communities
'there was an error in the App Store....: Apple Support Communities

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

When you are only authorize up to 5 computers for each ID . How do I get around this as I don't what my children having a ID as they are too young?

When you are only authorize up to 5 computers for each Id. How do I get around this as I don't want my children having a ID as they are too young?

hugh place wrote:
.... How do I get around this as I don't want my children having a ID as they are too young?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
hugh place wrote:
When you are only authorize up to 5 computers for each Id.
More info on this here...
About authorization and deauthorization

HT2518 How do you reset the password on a migrated user account? Mac wants the old password putting in before we can set a new password and the old password won't work. How do we get around this?

Used Migraton Assist to transfer data from old Dell PC onto new Macbook Pro. Data has come across but cannota access the User Account from the Dell. It is displayed on the desktop of the Mac but is requesting and new password. Before we can reset the password we have to put in the old password. We have put in the old password but it doesn't work and therefore we can't reset the password and get into the User Account.
How do we get around this problem so that we can access the User Account.
Although the data has transferred we cannot see our contacts transferred from Outlook into Mail. We are wondering if they are contained within our User Account, but can't find out until we can access the it?
Help wold be much appreciated.
Pensos

Hello:
Hopefully this will help you:
http://support.apple.com/kb/PH4117
Barry

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. We both have our own itunes accounts and music match wont let me put music on hers. how do i get around this?

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. All the music is under my itunes account yet she has her own itunes account so she can have her own apps and purchase apps with gift cards (She's only 9)
I subscibe to music match under my account but it wont let me put my music on her ipad under hers or even my itunes account. I get some sort of 90 day error message. How do i get around this so I can let her have my music on her ipad?

iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.

HT5622 when i try to sign in to my Icloud account i get this message"The Apple ID is valid but not an icloud account" i only have the one ID so how do I get around this please

when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
ID so how do I get around this please ??

note I own no other Apple device I just wanted to use icloud for data storage and Itunes

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
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Many Thanks!

Cannot get into iPad, it keeps wanting me to sign in using old email that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
 Cheers, Tom

HT1918 When wanting to purchase apps front my iPod touch I am required to answer different security questions each time which I can not remember and thus can't buy any apps, what nonsense is this! How can I get around this ridiculous disaster

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