HT1918 Why I cannot buying some game it pop up with cannot connect to your iTunes Store...

Why I cannot buy some gold in the game? It pop up with u cannot connect to your iTunes Store

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Similar Messages

TS3183 Why am I unable to download from the AppStore ? It connects to the iTunes store but says "your request could not be completed "

Unable to download certain apps from the AppStore

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631)

HT1689 Getting a message to contact itune support when trying to buy some game money to play

Plz help Getting a message to contact itune support when trying to buy some game money to play

How did you contact them and what reply did you get ? If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT201359 I cannot buy from game and apple store pleasea do the needful thanks

I cannot buy from game and from App Store please do the needful thanks

These are user-to-user forums, you are not talking to Apple here. If you are getting a message to contact iTunes support then you can do so via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem ... ?

HT5312 I forgot my security questions help me out i want to buy some game on my iphone

Help me out please i want to buy some game but i forgot my security questions

Go here to reset your Apple ID security questions.
Rescue email address and how to reset Apple ID security questions

Hi sir and mam! i dont used my credit card to buy games in iTunes why they = take my money in my credit card.now come thousand dollars,what games for 99= .99$?i dont understan your apple store do?its not safety to used credit in = apple store,very dangero

hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerous

These are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

https://expresslane.apple.com/

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

TS1398 I cannot download any games. It says it cannot to the iTunes store.

I have downloaded games before but now it says that the device cannot connect to the iTunes store. However, I am able to open the iTunes store, so I really don't understand why it's not connecting. I have also tried turning the WIFI off then back on and nothing.

You can look here for help.
Can't connect to the iTunes Store
I'm not sure how useful this link really is frankly, because I've never had a response that any of the steps worked for anybody in the past. It is really basic stuff, restart your device, reboot your router, make sure that you are connected to the internet ...
I get the message every once in a great while and it always goes away and I can ultimately connect. Aside from the basic things that the link covers you can try this.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.
You can also try to download by using another WiFi hotspot/network to confirm that the problem might be with the way iTunes is trying to connect to your home network.

Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help

Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help

Hi there,
There is likely something wrong with your network connection. I have posted a link below, with some steps which I reccomend you take.
iOS: Network Troubleshooting
Any other questions, just ask,
Nathan

TS1424 I cannot connect to the iTunes Store so I can purchase coins etc for my slots game. Can I please have assistance in fixing this problem?

Hi, I cannot connect to iTunes so that I can purchase coins etc for my slots game. Can I please be assisted in rectifying this problem? Thanks :)

Hi alèna,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

HT5312 Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malzi

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1689 I'm trying to update my apps and keep getting a message that says "cannot connect to the iTunes store", why? How do I fix?

Why can't I connect to the iTunes store to update my apps anymore?

Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

HT1918 Why I cannot buying some game it pop up with cannot connect to your iTunes Store...

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