HT1920 You have $25.00 of mine that I can't use it  And I am MAD,  You as    stupid questions  for ID

You have $25.00 of mine and I can't use it.  You ask stupid questions for ID . I would like my money back since I can't use it.
since I can't remembver the ID  Bonnie  I am MAD

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you can't remember your answers to your questions then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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