HT1933 The Report a Problem button in iTunes re-directs to this website? The website says to go back to iTunes. Infinite loop!!! I want to report a problem!

How can I report a problem in iTunes, when iTunes re-directs to the apple website? Is there an email address?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards.

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When my ipod connect to computer,windowss want me to format the ipod,and when the process is running suddenly windows said"unable to format this disk"and my ipod can't connect to itunes. anyone can help me?

when my ipod connect to computer,windowss want me to format the ipod,and when the process is running suddenly windows said"unable to format this disk"and my ipod can't connect to itunes. anyone can help me?

Check the iPod Hardisk, with DiskDiagnostic as posted here by tt2
https://discussions.apple.com/message/17776595#17776595
It wont fix your problem, but help us both, in troubleshooting, and reducing frivolous suggestions.
If your report says high Realloc or Pending Sector, then it's time to have your hardisk replaced.
Have a nice day!

Using Tiscali Webmail with Firefox 6. If I try and delete an email the Ok and Cancel buttons are disabled and nothing happens, have to use F5 to take me back. IE8 works so is this a compatibility issue?

Using Tiscali Webmail with Firefox 6. If I try and delete an email the Ok and Cancel buttons are disabled and nothing happens, have to use F5 to take me back. IE8 works so is this a compatibility issue?

It appears OP solved the problem: [/questions/874744]

Can't pull a clip onto the end of my timeline ... (1st time on iMovie) One of the clips has an orange highlight on it. Is this causing the problem?

Can't pull a clip onto the end of my timeline ... (1st time on iMovie) One of the clips has an orange highlight on it. Is this causing the problem?

Ahhh, now I see the problem, Grasshopper. Problem is, we are all Grasshoppers, here.
Yes, that little piece of info is critical. I'd say the biggest difficulty with FCPX is the whole new language.
If I read you correctly, your Audio is in the Main Storyline (Track 1 in plain old Editorese). This makes anything else you add (above or below) a "connected clip", which we can no longer think of as "Track 2" because Jobs sez so. So, yes, you cannot just add a transition to either end of a connected clip.
No argument with Tracy's solution, because I haven't seen any other general solution presented for any attempt to treat connected clips as the main storyline. And, of course, when they were "track 1" and "track 2", you could.
An alternative solution, however, is to highlight the connected clip and press Ctrl-V to bring up the Video Animation Editor. Click the "reveal button" for Compositing: Opacity (bottom, right). Once open, there is a "fade handle" to the right top. Drag it left for however much fade you wish. (there is one on the left as well, but you were only talking about a fade-out.)
A second alternative, perhaps for future projects where everything keys on audio, may be to create a Gap clip (used to be called slug) in the primary storyline before ever dropping in the audio. Then you can add video to the main story line and modify it without having to go thru hoops to do the simplest thing.

When I try to manually backup my ipad2, I receive an error message stating "There was a problem completing the backup. Please try again later" ... and this happens each time I try to back up. Grateful for suggestions ...

When I try to manually backup my ipad2, I receive an error message stating "There was a problem completing the backup. Please try again later" ... and this happens each time I try to back up. Grateful for suggestions ...

Seems to be a common enough problem. I've deleted the partial failed backup from iCloud, restoring all 5Gb of storage. Then started a manual backup. After about 20 minutes I get the same error message. I have repeated this several times. According to my iTunes on my laptop I managed one backup to iCloud from there but it is pointless if u can neither backup to or restore from iCloud via my iPhone 4. I had hoped ios 5.0.1 would solve this glitch but ....
So much for "it just works".
I have yet to see any suggested fix that works for me. Any other suggestions?

I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1. Ive tried all options so please can someone help?

I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?

That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 126)
Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
Can somebody provide me a solution please....

He menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that t

he menu button of the ipod touch (4th generation) is not working and the service center of ipod is asking us to pay for the fixation of the said item even though it's still on warranty. this is the case number 215866894. And the service center said that they don't cover that center part of the ipod so they're asking us money before they can fix it. We bought the ipod last december 8, 2010 and we brought it to the service center last april, 2011 here in the philippines. And until now they're not fixing it because they're asking us to pay half the price of the item which is 8,040 pesos..

As advised, you need to call Apple about this.
http://support.apple.com/kb/HE57
No one here works for Apple (no one who will reply, anyway) so there's nothing anyone here can do to help you with this issue.
Good luck.

HT201210 Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

If you have a 1G (first generation) iPod touch then it can only go to iOS 3.1.3. To identify yours:
Identifying iPod models
If you need a higher iOS, you will have to get a newer model iPod.

HT4859 I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.

A few selection of websites after fully loading become blank and start an infinite loop of loading. I reinstalled firefox once already and the problem persists. What can I do?

A few selection of websites after fully loading become blank and start an infinite loop of loading. I reinstalled firefox once already and the problem persists. What can I do?

Sorry I do not know what the problem may be. <br />
If no-one comes up with better ideas of what causes this then my questions and suggestions:
What do you mean by an infinite loop ? <br />
The page loads and then goes blank. What exactly happens next, does the page fully load and fully display again before going blank, and repeat this cycle endlessly in the same tab.
You do say the problem persisted in safe-mode and you had looked at the basic troubleshooting article. Buy that you can stop the problem by disabling javascript.
* did you disable all plugins - and did you still get the problem then ?
As you mention disabling javascript stops the problem, have you tried with<br /> Java script enabled but
* block popups ON
* load images automatically OFF
* advanced options - ALL OFF<br /> What happens do you get the problem then or not.
While on this firefox site if I look at the error console Ctrl+Sift+J or Tools -> Error console If I clear the console content and reload the webpage the error console shows only a couple of messages. YouTube home page give a lot of yellow triangle warnings about 200, but no red warnings, do you get red warnings.
You could also try on the problem sites eg YouTube changing the permissions with tools -> Page Info | Permissions
Did you try the Basic Troubeshooting suggestion of making a new profile. (Heeding the warning not to delete settings, otherwise you loose all bookmarks etc) did that help ?

I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

Deauthorizing won't delete anything, and all your purchased content is safe. You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US). Of course, music you ripped from CD or got from another source you'll need to copy those files back over.

My PS cs6 ask me to buy the program. I bought it several years ago. This is the third or 4th time I have had to talk to someone to straighten the program out. How can we remedy this problem PERMANENTLY?

My PS cs6 ask me to buy the program. I bought it several years ago. This is the third or 4th time I have had to talk to someone to straighten the program out. How can we remedy this problem PERMANENTLY?

What steps are you following each of those times to get things working again?
The way that Adobe activation and serialization works is kinda like signing into a website. When you log in, a cookie is left on your computer so that you don't have to sign in every time. With Adobe activation and serialization, you get similar cookie files, that way you never have to go through that process again. Adobe never touches those files again, it just checks them to make sure they are there.
You issue you are encountering is the result of this sort of cookie file being deleted, damaged, or invalidated in some way. In most cases, it is because of cleaning software treating it like a website cookie, thinking it is unimportant, and removing it. However, there are many other possibilities including files becoming corrupted due to disk or file handling errors by the system and major system changes.
To take care of the problem permanently, we have to find out exactly what the source of the issue is on your computer and eliminate it (or mitigate it if removing third-party software is out of the question).

I just got the new ipod touch, however it says i need to download itunes 10.1 however, when i do so... this is what it says Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.

just got the new ipod touch, however it says i need to download itunes 10.1 however, when i do so... this is what it says Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.
what do I do?

From the box the ipod came in:
System Requirements
USB 2.0
iTunes 10.5 or later7
Mac: OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply"

TS3988 trying to buy more storage on the cloud, response is 'there was a problem - try again later' its been doing this over the last two hours - any ideas what the 'problem' is please (assuming its not me) - thanks

trying to buy more storage on the cloud, response is 'there was a problem - try again later' its been doing this over the last two hours - any ideas what the 'problem' is please (assuming its not me) - thanks

Additional info on this:
I strongly suspect this is time machine-related. Even though time machine has been turned off, this happens at intervals of exactly one hour.
A single entry appears in the kernel log at the precise moment the (first) popup error box appears. This is:
"AppleSRP started."
Anyone have any clue how to go about diagnosing or fixing this? I don't even mind trying something brute force (short of wiping the HD and reinstalling lion, which I really DON'T want to do; I don't mind a non-destructive reinstall).

HT1414 I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognise

I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help

See this:
iPhone and iPod touch: Unable to restore

I have over 20 songs and apps on my phone and when i connect it to my computer none will transfer over into my Itunes on my computer this is the first time this has done this and i dont want to loose anything

I have over 20 songs and apps on my phone and when i connect it to my computer none will transfer over into my Itunes on my computer this is the first time this has done this and i dont want to loose anything, everything is up to date so im not sure why this is happening

The computer must be authorized to the same account you have on your iPhone. Connect the phone and choose Transfer Purchases from the iTunes File menu.

HT1933 The Report a Problem button in iTunes re-directs to this website? The website says to go back to iTunes. Infinite loop!!! I want to report a problem!

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