My PS cs6 ask me to buy the program.  I bought it several years ago.  This is the third or 4th time I have had to talk to someone to straighten the program out.  How can we remedy this problem PERMANENTLY?

My PS cs6 ask me to buy the program.  I bought it several years ago.  This is the third or 4th time I have had to talk to someone to straighten the program out.  How can we remedy this problem PERMANENTLY?

What steps are you following each of those times to get things working again?
The way that Adobe activation and serialization works is kinda like signing into a website. When you log in, a cookie is left on your computer so that you don't have to sign in every time. With Adobe activation and serialization, you get similar cookie files, that way you never have to go through that process again. Adobe never touches those files again, it just checks them to make sure they are there.
You issue you are encountering is the result of this sort of cookie file being deleted, damaged, or invalidated in some way. In most cases, it is because of cleaning software treating it like a website cookie, thinking it is unimportant, and removing it. However, there are many other possibilities including files becoming corrupted due to disk or file handling errors by the system and major system changes.
To take care of the problem permanently, we have to find out exactly what the source of the issue is on your computer and eliminate it (or mitigate it if removing third-party software is out of the question).

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