HT201210 I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used.

I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used. itunes says I have to restore my phone, but will lose all the data. Is there anything else I can do? I really don't want to lose all my pictures and other data.

It's in recovery mode. There is nothing left on the phone at all. If you didn't back it up before you started, your data is gone.
you have no choice but to restore at this point.

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I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!

I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Is it true that after updating to iOS7 I can no longer click the home button once from the home screen to lock the phone? I was in the habit of clicking the home button once to return to the home screen and then click it again to lock the phone.

This was a very convenient way of locking the phone to prevent inadvertantly opening an app or making a call when putting the phone in my pocket. Now it seems like I have to use my other hand to press the sleep/wake button on the top right.

No such function has ever existed. Doing what you suggest used to take you to Spotlight search, which is not required now as that can be accessed on every home screen with a pull-down.

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the la

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!

Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea.

HT1222 Wheb I try to update iTune I am getting a message "the site has not a valid signature" and the downloading is stopped. How can I fix IT?

Wheb I try to update iTune I am getting a message "the site has not a valid signature" and the downloading is stopped. How can I fix IT?
I am using windows 7 64

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I cannot update my Apps from iTunes store message says unable to connect but can connect via iTunes button not apps button ?

I. Am unable to update Apps from iTunes via the apps button messages says unable to connect but can access iTunes directly via iTunes button on iPad
Cheers

While updating the software from 6.1.3 to 6.1.4 on iPhone 5, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in.

While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.

Try this
iOS: Device not recognized in iTunes for Windows

HT4061 I need help, I pluged my iphone and itunes said there was an update to download and update, I did but when itunes was rebooting and updating I got an error message. and now the phone is telling me that it cant be activated.

I need help, I pluged my iphone to itunes and got a message that said there was an update to download and update, I did but when itunes was rebooting and updating I got an error message. and now the phone is telling me that it cant be activated, to plug it in to itunes or to contact support care.

That message usually indicates that your phone was hacked to unlock it from the original phone carrier, then when you updated or restored it locked back to that carrier.

HT4623 I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

Hi sarahlovebell21,
Thanks for visiting Apple Support Communities.
If you see the "connect to iTunes" screen on your iPhone, that means its in Recovery Mode and needs to be restored.
You can find more information and steps to restore your iPhone here:
If you can't update or restore your iPhone, iPad, or iPod touch
Best Regards,
Jeremy

HT201210 i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

I updated my iPod and now, two movies, which were purchased in iTunes and have/show both HD and SD versions are no longer syncing to or playing on my iPod.

I updated my iPod and now, two movies, which were purchased in iTunes and have/show both HD and SD versions are no longer syncing to or playing on my iPod.

Which version of iTunes are you using?
What is your iPod firmware number as shown in the iTunes summary page?
Is there any error message when you try to sync the vidoes?
Have a nice day!

I was performing the new ios update to my 4S this morning. Now the phone is stuck in an enless reboot loop and I can't fix it

I attempted to update my 4S with the latest iOS. Now my phone is in an enless boot loop and I cannot stop it, even after powering off and on...

Error 1604:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From Apple Support page >
iTunes: Specific update-and-restore error messages and advanced troubleshooting

HT201210 I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used.

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