HT201269 cannot get computer to sync with new i5s

just got a new i5s upgrade from i4  cannot get computer sync the new phone or transfer old data...tried setting as new phone old phone and every other option available...anyone what i'm doing wrong

Charge overnight with the charger that came with the iPad.  Then, connect to the computer and determine if you can sync.
Charging from the computer is "iffy" as many USB ports (especially on Windoze machines) do not put out sufficient current to charge the iPad.

Similar Messages

  • HT4235 I just bought a new Ipod Nano and cannot get it to sync with my computer. I downloaded the latest Itunes before I started but it doesn't sync. The diagnostic test says that my Ipod isn't detected. What can I check?

    I cant get my Nano to sync to my computer. It is new and and I downloaded the latest Itunes last week. I hit sync and it makes a sound within a second and then says it is done. What can I check?

    Hey OBandPL,
    I would use the following article to run through the recommended syncing steps one more time:
    iTunes: Syncing media content to iPod
    http://support.apple.com/kb/HT1351
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

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    If this is a Mac in iTunes Go to Store> Authorize this computer, and put in your Apple ID information

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    Try here >  iPod shuffle troubleshooting and service FAQ
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    Hello kitters4, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are having issues connecting to your computer.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
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    Which Windows operating system am I running?
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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I work on behalf of HP
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  • Cannot get Ipad to sync with windows 8.1

    I cannot get my new Ipad to work with Itunes.  I have tried rebooting both systems, changed connections and i do not see the device when trying to select the device

    Good to hear.
    There seems to be a glitch with one of the iTunes updates, where it's not updating all the drivers somewhere. The way to fix it is to get rid of the programs, which removes the drivers, so iTunes can then write the good ones.

  • Getting iPhone to sync with new mac (from old PC) and add device to iTunes

    I recently brought a macbook pro 8.1.  I was able to transfer my itunes library using the imatch, however I have not been able to add my iphone into my itunes in able to sync.  I still have to connect with my old PC in order to sync my music (that was imported by CD's).  I have searched through the support options from apple support, but there's only information on how to add a NEW device to the itunes library.  When I have tried sync'ing my phone with my new mac itunes, there's a message that pops up stating I cannot sync 1 device with 2 computer itunes libraries.  What I'm getting at...is there anyway I can move my device from my old PC itunes to my new mac itunes before my PC dies??  HELP!

    I believe we're having the same issue. I posted a question yesterday and I've gotten some helpful answers. I will stay posted to your thread as well to see if your issue is resolved. Sorry that I couldn't be of any help. :-)

  • Cannot get iPod to sync with iTunes using Windows 8 Laptop!

    I have been trying to get my iPod classic to sync up with iTunes using my Windows 8 Laptop all night!  I tried restoring the iPod, I tried uninstalling/reinstalling iTunes, disconnecting my iPod to restart my laptop then plugging back in.  I also ran iTunes Diagnostics and it says my iPod isn't connected yet it shows on the sidebar.  I also have automatic sync set up.  When I hit sync, it initializes then stops.  What am I doing wrong?  Is there some trick I am missing.  Also, my iPod won't charge unless it is syncing.  What's up with that?
    Any help or advice would really be appreciated! 
    Thank you in advance.

    For the charging issue, some newer computers with USB 3.0 ports (especially laptops) seem to have a "feature" that saves energy by turning off full power to the port when the connected storage device is no longer mounted by the system.  An iPod is a storage device.  When iTunes syncs the iPod, iTunes mounts the iPod's dlsk.  So it gets full power on the port, and the battery charges.  When iTunes is done syncing, iTunes automatically unmounts the iPod's disk.  The system shuts off full power to the port, and the battery no longer charges.
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  • HT4901 My desktop calendar info is lost when I signed up for Icloud I have an ipad and iphone and cannot get calendar to sync with desktop, phone or ipad!

    My calendar info is lost on my pc. I am using icloud.

    One iCloud account has one user name (a .mac or .me email name) and password.  If you have set up multiple accounts in the past then you must choose one and stay with it.  If you don't know the user name, then you have a problem.  If you haven't really begun using iCloud (but you mention trying to get mail, so I'm assuming you have used iCloud before), then use a .mac or .me account you know you have or just sign up for a new account - and be sure to write down the name and password for future use.
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  • HT4059 I have a 7th Generation iPod Nano and cannot get audiobooks to sync with it. The manual says this is a valid feature but I can't get it to work. Any suggestions?

    I am trying to sync an audiobook from iTunes to a 7th Generation iPod Nano. The manual says audiobooks can be synced to this device by going to iTunes, selecting the Book button and selecting sync audiobooks but when I select the Book button I do not see any syncing options to select.  What am I doing wrong?

    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
    Above from:
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  • I have the iPad 3 and I cannot get it to sync with my iTunes. Please help.

    The only way I've gotten it to sync is by restoring it to factory. Any other time it gets stuck on the preparing to sync step and then just quits. No error message or anything. I never had this problem with the iPad 2 so i'm not sure if it is my iTunes or my iPad but I have updated the software on both to no avail.

    Hi MLAbbott,
    Since you are having issues with the wireless setup using the WPS feature, try connecting the printer to the network using a USB cable temporarily. We have a great article on our Knowledge Base to guide you through this process.
    For Windows: CLICK HERE
    For Mac: CLICK HERE
    If this didn't work, or if you have any other questions, please feel free to Contact Us!
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I cannot get Firefox to sync with my Galaxy Tab, it seems to keep trying forever.......

    I followed all the instructions, it just keeps showing the wheel/clock thing going round and round and nothing happens.

    thanks for the answer but not only can I not obtain my security Key. That is half of the problem. Also when I go thru the motions of entering a 12 digit key on both my computer and android I get a "progress" bar on the android and the screen says "waiting for device" and eventually firefox on the android crashes.
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  • Syncing with new PC

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    I've a new PC. Am trying to get my phone to synchronise with the new PC but every time I connect it it just disconnects. It has transferred photos okay, but then when I try to say yes to anything it starts to run and then beep and close.
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  • Trying to get iCal to sync with iCloud on my mac

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    Well, per the Adobe website, After Effects CS6 for Students is only available via a Suite
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