HT201269 There is reference to Icloud backup with regard to restoring to new iphone - but I don't see step by step instructions on how to restore my icloud stored stuff to my new phone.
Where are the step by step instructions for restoring my stuff from icloud to a new iphone?
See https://support.apple.com/kb/ph12521.
If you haven't set up your phone yet, go through the setup screens and when given the option, choose Restore from iCloud Backup and follow the prompts. If it's already set up, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again to access the option to restore your iCloud backup.
Similar Messages
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I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?
Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
and backup with iTunes from now on
More info on backing up: http://support.apple.com/kb/ht1766
Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
http://support.apple.com/kb/ht4847 -
Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone. I've restored it 5 times already, i don't want to lose any of my data. Any ideas?
I had the same issue. Tried unplugging whilst it was restoring about 5 times - didnt work. I ended up clicking "set up as new iphone" and TADA it worked. I can now edit on itunes. I do however have every single app I've EVER downloaded on my phone. Apple should really make it so they go back on exactly how they were before!
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I lost my phone. icloud was turned on but I don't see my photos on my new phone.
I lost my phone. icloud was turned on but I don't see my photos on my new phone. Is there anything I can do to locate these images?
Do you have an icloud back up ?? you can restore from a back up
http://support.apple.com/kb/HT1766
or if you have an itunes back up you can restore as well. -
Can I restore from an iTunes backup after setting up as a new phone when a full reboot/restore has been carried out?
As @wjosten says. Note, however, that it is important to NOT sync the phone after resetting it. A Sync will overwrite the backup that you want to restore.
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so I just bout a new iPhone, but I can't see my application that I have previously on the iTunes, so they can be synced to my phone
How can I get them back?There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I migrated info from a hard drive to a new mac under time machine. It says I have shared files, but I don't see the old info on the new machine. Where do I look for it ? How do I make the old backup the basis for my new macbook ?
The old OS was Mac X 10.5.8. I think the new one is 10.7.2 Lion.Have a read here How do I set up a new Mac from an old one, its backups, or a PC?
Stefan -
With the new version of iTunes, how do I manually add or remove music to my iPhone? I don't see my playlist anymore on the left...
App asserts I must have iTunes ver. 9.1 or later.
Where are you seeing this?
The app is not telling you that you need 9.1 on your iPad.
It does not use iTunes on the iPad for anything.
I'm trying to figure the version on my iPad.
It is the version that comes with your specific iOS firmware version.
But again, it is irrelevant to the app.
If you just got the iPad, it (the iPad) requires iTunes 10.4 on your computer. -
HT1766 I need to restore backup to my new iphone but I don't know my password?
need to restore backup to my new iphone but I don't know my password?
Password for what?
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I need to update my Iphone but I don't know where to begin. The phone is plugged into my computer, but I
don't know what to do after that. Thanks for any help!!Before updating, import all you photos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts (by syncing them with iCloud or another service such as Google, with a supported application such as Outlook or Address Book, or using an app like My Contacts Backup. Then open iTunes, click on the name of your phone on the left side, go to the Summary tab to the right and click on Check for Update.
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I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7 -
How do you set up to back up iPad notes in iCloud? I turned on backing up notes in iCloud settings, and it asked me to create a .me account, which I did, but I don't see my notes anywhere on iCloud, and I never received a password for my .me account.
You'll find your notes under Mail in iCloud. There's a separate folder on the left that's labeled notes so you can access them anywhere. And your me.com account will have the same password as your Apple ID (in fact, you can log into iCloud with just your Apple ID, as the two accounts are permanently linked).
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I created a folder in my photostream on my iphone but I can not see the folder on my iPad 1. My wife does see the folder on her iPad 3. Is there anything I can do for my older iPad?
If you created an album containing some of your photo stream photos, this will not be shared using photo stream. If you want to share a subset of your photos, create a shared photo stream and share it with your wife, as explained here: http://help.apple.com/icloud/#mmc0cd7e99.
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