HT201272 I upgreadedmy phone from 4 to 4s and cant locate my ringtones How do I find my purchased them.

I am trying to find my previously purchased ringtones?

They will be where you put them.
You should have transferred them to your computer.
Have you failed to do this?

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HT5622 How can I remove one phone from my apple id and create a new apple id for that phone

How can I remove just one phone from my apple id and create a new apple id for just that phone

Follow the Checklist here
What to do before selling or giving away your iPhone, iPad, or iPod touch
Then set up the Phone as New using the preferred Apple ID.
Create one at My Apple ID

HT201401 I am writing to bring to your attention a serious issue I had with your product. My brother bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. but it couldnt be serviced in India why ?

Hi,
I am writing to bring to your attention a serious issue I had with your product. My brother bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. In few months it had a problem with its home key. I took the phone to service service center and they told me that your phone is having hardware problem and as the phone is under warranty cannot be replace in India. You can come back when this is out of warranty. Now few days back when i walk again to the service center they stated that this phone we cannot repair here in India because of this phone purchased from US.
This a total disgraceful service from such a big brand like apple.
I hope to hear back from you about this incident.
Sincerely,
Niranjan
<Personal Information Edited by Host>

No iPhone has a international warranty. Warranty is valid only in
country of original purchase. Since iPhone was bought in the US,
you must return the iPhone to the US. That means you must personally bring
the iPhone to Apple in the US or send it to a friend/relative in the US for them
to take to Apple. After replacement, your friend can ship it back to you. Shipping
and insurance costs are your responsibility.
Apple does not accept international shipments for evaluation/repair
and will not ship replacements out of the country.

Hi, I' ll be San Antonio from 8-10th of Oct and want to buy an iphone 5. According to forums there is no unlucked yet. Thus, can i get simlocked but not contracted phone from any store? and is that possible to use that phone in Turkey without any prob.

Hi, I' ll be San Antonio from 8-10th of Oct and want to buy an iphone 5. According to forums there is no unlucked yet. Thus, can i get simlocked but not contracted phone from any store? and is that possible to use that phone in Turkey without any prob.

If you purchase the phone at the full contract price and have no term left on your carrier contract, the carrier will unlock it for you. That's what I am doing with AT&T. I'll pay the full purchase price for the phone and since I don't have a contract with them, they will unlock it for you. It can be difficult to get it done since most of their customer service is very ill informed but I have had many discussions with them on their chat that I have records of them stating they will unlock any phone if you do not have an existing contract. It's the law.

Hi, so i have the task of changing my Bosses phone from a Iphone to and Samsung

Hi, I have the task of changing my bosses phone from a Iphone to and Sumsung S5. I have been told i can use the Samsung Smart Switch on the Iphone, However i cant seem to find the app on apple store for me to do this. Can someone please direct me in the right place as to what to do next as i do not want to lose all my bosses information when trying to transfer data. Many Thanks

Hello, Right the change over is going well currently.
Wondered if you could answer another query for me.
My Boss wants to give is Iphone to his son, how is the best why to clear the phone and then what will they need to do?

If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?

If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?

ankit_shah51 wrote:
If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty?
No, as there is no such thing for an iPhone.
If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
Nope. You'll only be able to get the phone serviced in the US...no one will touch it in India.

So i sent 2 PXTs to someone and it came up on their phone from 2 different numbers and none of them mine. I called those numbers and they were just normal people and they had no idea what had happened. How did this happen?

So i sent 2 PXTs to someone and it came up on their phone from 2 different numbers and none of them mine. I called those numbers and they were just normal people and they had no idea what had happened. How did this happen?
Both phones were iPhone 4s and everyone was with different carriers.

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

HT204150 I have recently switched to the latest i-phone. my contacts are updated by i-cloud between phone and mac laptop.there are only about 720 contats showing on phone from app. 1250 on the computer. please advise how to correct phone

I have recently switched to the latest i-phone. my contacts are updated by i-cloud between phone and mac laptop.there are only about 720 contats showing on phone from app. 1250 on the computer. please advise how to correct phone

On the mac, only contacts in the "iCloud" section will sync to other devices. Those in the "On my mac" section do not. Could that be your problem?
To test the icloud situation, log into icloud.com with your mac's safari and to to the contacts page. What you see there is what icloud has received from mac and iphone.

I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice

I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice how i can get this swapped without any extra cost on me , this is really frustrating

The warranty is valid in the original country of purchase:
http://www.apple.com/legal/warranty/products/iphone-english.html
Note:
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product.
You will either need to find a local repair shop and pay for it. Or you will need to ship the phone to someone you know in the US and have them take it to Apple for evaluation and then have it shipped back to you. All this will be at your expense. Also note that Apple do not accept direct shipments.

Tried to open lr 5 in cc. Receive error message "LR encountered an error when reading from its preview cache and needs to quit". How do I fix the problem?

Tried to open LR 5 in cc. Receive error message "LR 5 encountered an error when reading from its preview cache and needs to quit". How do I fix the problem?

Hi, Have a look under the "MORE LIKE THIS" on the right there should be an answer in one of those threads.

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

Well, it doesn't mean that at all. You can download music purchased with an Apple ID to up to 10 devices. There is no 90 day wait. The wait is if you change the Apple ID.

I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.

I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.

I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Apple tv not showing up in devices on itunes. Content gone from the apple tv and I'm not sure how to sync.

Apple tv not showing up in devices on itunes. Content gone from the apple tv and I'm not sure how to sync.

Welcome to the Apple Community.
Re-pair your library with iTunes.
Settings/computers, disconnect your library, then remove the Apple TV from iTunes prefs if necessary.
Then settings/computers/connect to iTunes.

I have an old TC (A1302) which I've replaced with the newest version. I'd like to erase everything from the old TC and, perhaps, resell it. How do I accomplish the complete erase?

I have an old TC (A1302) which I've replaced with the newest version (A1470). I'd like to erase everything from the old TC and, perhaps, resell it. How do I accomplish the complete erase?

On your Mac.....
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the old TC, then click Edit
Click the Disks tab at the top of the window
Click Erase Disk
Select the Zero Out Data option.....which will take 4-6 hours depending on the size of the drive on the old TC......if you plan to sell the TC. If you plan to keep the TC, use the Quick Erase option.....which will only take a few minutes.
Click Erase
Click the Base Station Menu at the top of the screen
Click Restore Default Settings and follow the prompts
The disk has now been securely erased and the network settings have been reset back to factory defaults.

I'm trying to install software from Yamaha keyboards to connect my keyboard to my computer. I insert the CD and nothing happens. Yamaha told me to "find your CD drive" and open the software. How do I find the CD drive?

I'm trying to install software from Yamaha keyboards to connect my keyboard to my computer. I insert the CD and nothing happens. Yamaha told me to "find your CD drive" and open the software. How do I find the CD drive?

When you insert a CD/DVD in the optical drive, does an icon appear on the desktop? If not open Finder Preferences and check the appropriate box(s).
Ciao.

HT201272 I upgreadedmy phone from 4 to 4s and cant locate my ringtones How do I find my purchased them.

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