HT201272 I was re-charged for an app that I re-installed at the game designer's suggestion. How can I get my money back.\?

as above, I was re-charged for downloading an app (game) I had already paid for. This was done at the game designer's suggestion to reset the results. Why was a I charged a second time? What can I do to get a refund?

Unlress you changed it in Settings>General>Restrictions, there is a ten minute window for making additional purchases once you entered you password.
Also, could the charge be for an in-app purchase in the free app?
You can try to get a refund by:
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

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HT3702 There are charges on my debit card that were not approved, which over drafted my account. How can I get my money back?

I have charges on my bank account from the iTunes Store for Purchases that were unauthorized. The only authorized purchased that was made on iTunes was a Disney Mickey Mouse app. These charges caused my account to overdraft. How can I get these charges off of my account and get my money back?

You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
If you don't recognise the charges (and nobody else has access to your account or devices and may have made them), or you can't find them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 "Error" when buy item In-app purchase and billing still come in my e-mail. How can i get my money back?

I would like to know how can i get money back (follow the subject).
thank you
(my english is poor. sorry)

If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT3702 I been charge for app that I didn't order how can I get my money back ??

I been charge for apps that I never order , how can I get my money back ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
If its not in your purchase history, you should report it to your credit card company instead.

Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

Hi..
Since you just purchased the Mac, it can pre installed with Lion.
Yesterday i decided to download the last version of osx (10.4.7 ?
v10.7.4 is the lastest version available for Lion currently.
The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But yoy can take advantage of that download to create an installtion disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

http://www.apple.com/support/mac/app-store/contact.html?form=account

HT4098 How can I get my money back from app store when I did not renew my app

I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

I put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.

I bought an app which is scam, how can I get my money back?

I bought an app which is scam, how can I get my money back?

How to report an issue with Your iTunes Store purchase

My ip5 was hacked, someone knew my ID apple 's password and he/she locked my ip5. How can I get my password back and unlock my ip5?

My ip5 was hacked, someone knew my ID apple 's password and he/she locked my ip5. How can I get my passwitord back and unlock my ip5? How long does it take?
<E-mail Edited by Host>

My ip5 was hacked, someone knew my ID apple 's password and he/she locked my ip5. How can I get my passwitord back and unlock my ip5? How long does it take?
<E-mail Edited by Host>

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. How can I get my money back?

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

HT1725 How can I get my money back for a tv show that didn't download??

I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
Most of the time, it's just going to be the security software causing the problem.
To get a refund, contact Apple with Express Lane.

HT201272 I was re-charged for an app that I re-installed at the game designer's suggestion. How can I get my money back.\?

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