HT201272 Stop download of previous purchases - for good

I accidentally requested to download a previous video I purchased from iTunes and want to stop the download for good. I don't just want to pause the download.

Per the article from which the question was posted, redownload of tones is not an option.

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HT4061 I downloaded videos previously purchased for my ipod touch from my itunes account into my ipad2 3rd generation. the music plays but won't show the video other than a freeze frame of the video I am playing

I downloaded videos previously purchased for my ipod touch from my itunes account into my ipad 3. The music plays but not the video, only shows a picture from the video. How can I make play the actual video

Then look in the videos app. That is where music videos will play.

HT201272 I downloaded a previously purchased app. I have the receipt for the in app purchase, yet the game wants to charge me again to unlock. What do I do?

I have downloaded a past purchase from the app store through iTunes. It was a trial game that you unlock with an in app purchase. I paid the price and unlocked it months ago and still have the receipt.
When I try to restore the purchase, the in-app unlock is no longer working and the App Store wants to charge me another $4.99.
What do I do?

You CANNOT download music again.
You buy one and only one download. It is your responsibility to move/copy/backup your music.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put the music back.
If for some reason you have failed to maintain a backup (not good), then you can transfer itunes purchases from an ipod. File>Transfer Purchases

How to download a previous purchase for Mac to Windows 8.1?

I purchased Adobe Photoshop and Premiere elements just over a year ago for my old Mac Desktop. It was not very useful because my mac was quite old.
How can I switch to PC download?

You should be able to download the Windows version and use your serial number to activate (unless your license is platform specific - only recently has that been a factor to my knowledge)
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

HT201272 Problems downloading a previously purchased movie

I bought a movie via my ipad mini in Dec 12, and thought I would be able to view it on my macbook too via itunes (the purchase was via itunes) but for some reason it shows up next to all the others but 'greyed out' and when I click on it, I get the message 'unable to locate' - I have been on mypurchase history etc and it clearly shows that I bought it. I sync with icloud etc so can't understand why I can view it on my ipad but not my mac. Any ideas? Thanks. Shona x

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT201272 I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

Hi,
See this http://support.apple.com/kb/ht2519
Jim

How do i download a previous purchased product that is available for multiple computers

how do i download a previous purchased product that is available for multiple computers

It is likely that your subscription has been upgraded to Photoshop CS6. If you are still facing difficulties then please install from https://creative.adobe.com/. You can find details on how to install at http://forums.adobe.com/message/4396277#4396277?tstart=0.

HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device. The iCloud download button is not there. Help?

I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device. The iCloud download button is not there. Help?

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT201272 I'm trying to download a previously purchased audiobook from the cloud, however it only shows me songs not purchased audiobook (which I have quite a few). Help

I'm trying to download a previously purchased audiobook from the cloud, however it only shows me music and none of the multiple audiobooks I've purchased!? Anyone with this same or similar issue?

You cannot redownload audiobooks at all.
It is your responsibility to backup your purchases, and all other content for that matter.

HT201272 iTunes not allowing me to re-download a previous purchase. :(

How can I re-download a previous purchase if I have lost it, and a) iTunes is greying out the "Download" button and b) "Transfer from iPod" is not working? None of Apple Support's answers actually work!

"I found in another discussion a claim that Apple only lets you download a purchase once."
Not true at all. Your purchases ( all that are available) are in icloud, You can get them as often as you like.
"But on the page you linked to, it seems to specify that it is possible to download multiple times."
Yes. This is completely true. You can donwload them as many times as you like.
"Seems to be at the best bad usability, and at the worst intentionally misleading."
Nothing misleading at all.

HT201272 When I download a previously purchased song to my iMac only half of the song plays

Any idea why only half of every song plays when I download a previously purchased album or song to my iMac?

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].

HT201272 I've changed my country and cannot download the previous purchase.

So if I change the country back to the original one, then can I download the previous purchase?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201272 Can I still download my previous purchase from my previous country (returning back) without repurchasing it?

Can I still download my previous purchase from my previous country (returning back) without repurchasing it? I'm curious since my purchase of iPhoto has disappeared on my mac, will I be able to get it again without repurchasing?

How are you trying to redownload them e.g. you are using the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes :
If you are in a country where music can be redownloaded then that should let you redownload them from the store.
If they redownload in the same shortened state then you can contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just purchased a new Mac and I am trying to download my previously purchased songs. I am only getting a portion of each song though. What is happening and how do I fix it?

I just purchased a Mac and downloaded my previously purchased songs from iTunes, however it only downloaded a portion of the song (about 1:15) and this appears to be the same on all of the songs. What is happening and how can I fix it?

Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M.

I am having trouble downloading a previously purchased movie from the Cloud.

The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
Am I the only one having this problem? If so, any help would be appreciated.
If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT201272 Stop download of previous purchases - for good

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